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Salerno Duane Ford

(1,142 reviews)
Visit Salerno Duane Ford
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2026 consumer dealer award
View 4 awards
2026 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (908) 516-3459 (908) 516-3459
Used (908) 516-3038 (908) 516-3038
Service (908) 516-3597 (908) 516-3597

Inventory

See all 139 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2022.
Salerno Duane Ford in Summit, NJ (07901) proudly serves Union County and nearby areas with new, pre-owned, and certified pre-owned Ford vehicles for sale, plus trade-ins, financing, and expert service. As a family-owned Ford dealership, we make car buying simple, transparent, and enjoyable. Visit our Summit showroom or shop online to explore top models like the F-150, Escape, and Bronco, and see why local drivers trust Salerno Duane Ford for value and friendly service.
Family-Owned Ford Dealer in Summit Since 1971 - We Make Car Buying Easy!

Service center

Phone number (908) 516-3597

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(1,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Salerno Duane Ford from DealerRater.

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always exceeds expectations when dealing with the staff

always exceeds expectations when dealing with the staff and service department. thanks everybody have a great week.

always exceeds expectations when dealing with the staff

always exceeds expectations when dealing with the staff and service department. thanks everybody have a great week.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We’re thrilled to hear our team continues to exceed your expectations. We truly appreciate your support—have a great week as well, and we look forward to seeing you next time!

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Professional, courteous and easy to work with.

Professional, courteous and easy to work with. Our appointments experience exceeded my expectations. I will be back.

Professional, courteous and easy to work with.

Professional, courteous and easy to work with. Our appointments experience exceeded my expectations. I will be back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great 5-star review! We’re glad to hear your visit exceeded expectations and that the team made everything easy and enjoyable. We truly appreciate your support and look forward to welcoming you back next time!

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Very helpful, Couldn't find any body better to service me

Very helpful, Couldn't find any body better to service me than these two people.

Very helpful, Couldn't find any body better to service me

Very helpful, Couldn't find any body better to service me than these two people.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We’re so glad to hear you had such a positive experience and that our team took great care of you. We truly appreciate your support and look forward to helping you again in the future!

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FRANK is PHENOMENAL had a lot of trust in him meeting my

FRANK is PHENOMENAL had a lot of trust in him meeting my specific needs and am so happy with my Bronco so far

FRANK is PHENOMENAL had a lot of trust in him meeting my

FRANK is PHENOMENAL had a lot of trust in him meeting my specific needs and am so happy with my Bronco so far

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome 5-star review! We’re so glad to hear Frank made such a strong impression and earned your trust throughout the process. It’s great to know he helped find the right fit for your needs. Enjoy your Bronco—we appreciate your support and hope to see you again down the road!

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Carrie was so nice and knowledgable.

Carrie was so nice and knowledgable. Very easy to get my car serviced at Salerno Duane.

Carrie was so nice and knowledgable.

Carrie was so nice and knowledgable. Very easy to get my car serviced at Salerno Duane.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re glad Carrie made your experience pleasant and easy, and that her knowledge helped make servicing your car seamless. We appreciate you choosing us and look forward to assisting you again!

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Your charge of $110.

Your charge of $110.00 to "Diagnose Battery Concern" is outrageous. I am not questioning the price of any other work, but this is a rip-off plain and simple. I will be shocked if I hear from anyone about this complaint.

Your charge of $110.

Your charge of $110.00 to "Diagnose Battery Concern" is outrageous. I am not questioning the price of any other work, but this is a rip-off plain and simple. I will be shocked if I hear from anyone about this complaint.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Service associates are very good and explain all facets

Service associates are very good and explain all facets of suggested service performed and suggested future service

Service associates are very good and explain all facets

Service associates are very good and explain all facets of suggested service performed and suggested future service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We’re glad our service associates were able to clearly explain both the work performed and any recommended future maintenance. Ensuring our customers understand their vehicles is always a top priority, and we appreciate you taking the time to share your experience!

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Amazing customer service.

Amazing customer service. Carrie was friendly and helpful. Easy overnight drop off and was ready well before I requested it to be completed. Will absolutely be back for my next service needs.

Amazing customer service.

Amazing customer service. Carrie was friendly and helpful. Easy overnight drop off and was ready well before I requested it to be completed. Will absolutely be back for my next service needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re thrilled to hear Carrie provided friendly and helpful service, and that the overnight drop-off was convenient for you. It’s great that your vehicle was ready ahead of schedule—we love making things easy for our customers. We look forward to helping you again for your next service!

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Went smooth as usual.

Went smooth as usual....in out on time! No problem. Heather and all the team always try to help!

Went smooth as usual.

Went smooth as usual....in out on time! No problem. Heather and all the team always try to help!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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We were very happy with the knowledge and responsiveness

We were very happy with the knowledge and responsiveness of the dealership. The leaped us throughout the process and would recommend the dealership to others.

We were very happy with the knowledge and responsiveness

We were very happy with the knowledge and responsiveness of the dealership. The leaped us throughout the process and would recommend the dealership to others.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We’re glad our team could guide you smoothly through the process and provide knowledgeable, responsive support. It’s wonderful to hear you’d recommend us to others—we truly appreciate your trust and look forward to helping you again in the future!

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See all 1142 reviews