Reviews
Write a reviewThis was our first time with Mazda and Stephen Oddo made us feel like a family since the begining, very professional and honest. 100 satisfied with the service and prices. We recomended this dealer, the prices and quality are good
This was our first time with Mazda and Stephen Oddo made us feel like a family since the begining, very professional and honest. 100 satisfied with the service and prices. We recomended this dealer, the prices and quality are good
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My thanks to sales person Kareem. He was super helpful and made my lease agreement very easy. I recommend him and Mazda of Valley Stream to anyone looking for new car.
My thanks to sales person Kareem. He was super helpful and made my lease agreement very easy. I recommend him and Mazda of Valley Stream to anyone looking for new car.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I paid them to register my new leased CX5. The second one I leased from them btw. They are unable or unwilling to do it and not only did they tell me to do it myself, but they won't refund the registration fees I already paid them, but they refuse to answer my calls. I can call service, parts, sales, and I always get pushed over to voicemail. This behavior is unprofessional and I would not recommend this dealership. Buyer beware. Salesman Jonathan and his coward of a sales manager Keith are horrible.
I paid them to register my new leased CX5. The second one I leased from them btw. They are unable or unwilling to do it and not only did they tell me to do it myself, but they won't refund the registration fees I already paid them, but they refuse to answer my calls. I can call service, parts, sales, and I always get pushed over to voicemail. This behavior is unprofessional and I would not recommend this dealership. Buyer beware. Salesman Jonathan and his coward of a sales manager Keith are horrible.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
From the minute I walk in I felt it was not a good place and I betrayed my instincts. They took advantage of the fact that I was ignorant to the whole financing process and while I came in to lower my monthly payments, I came out owing more on a car I hate cause I wasnt even given the opportunity to test drive. When I was about to back down, I had 2 people literally talking at the same time and pressuring me to agree. Called after the deal to explain my situation and they said there is nothing they can do. Lesson learned and I hope they are ok with playing with people's lives and families just to get you to buy from them. Will never recommend them to anyone but do recommend to educate yourself to have the ability to know when you are being played.
From the minute I walk in I felt it was not a good place and I betrayed my instincts. They took advantage of the fact that I was ignorant to the whole financing process and while I came in to lower my monthly payments, I came out owing more on a car I hate cause I wasnt even given the opportunity to test drive. When I was about to back down, I had 2 people literally talking at the same time and pressuring me to agree. Called after the deal to explain my situation and they said there is nothing they can do. Lesson learned and I hope they are ok with playing with people's lives and families just to get you to buy from them. Will never recommend them to anyone but do recommend to educate yourself to have the ability to know when you are being played.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Very professional, knowledgeable, and courteous giving the best deal for returning and buying new lease. Mazda 3 and 3X, great cars giving excellent gas mileage
Very professional, knowledgeable, and courteous giving the best deal for returning and buying new lease. Mazda 3 and 3X, great cars giving excellent gas mileage
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Really great sales team, Mo was a hard working young sales guy and was supported by a team of experienced sales guys. Charlie was very helpful on phone and just a tremendous experience. I bought a SUV from the team and I would recommend these people to all. Thank you
Really great sales team, Mo was a hard working young sales guy and was supported by a team of experienced sales guys. Charlie was very helpful on phone and just a tremendous experience. I bought a SUV from the team and I would recommend these people to all. Thank you
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 3.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The staff at Vallley Stream Mazda took care of everything with excellence during the purchase of my 2014 Mustang GT. This was an online purchase. They told me the car was a one of a kind and it was. This was an excellent customer service experience
The staff at Vallley Stream Mazda took care of everything with excellence during the purchase of my 2014 Mustang GT. This was an online purchase. They told me the car was a one of a kind and it was. This was an excellent customer service experience
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 4.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shopping for our CX-9, we received the best rates and overall experience and Valley Stream Mazda. Clean, updated and relaxed environment. No pressure with great prices..Finally.
Shopping for our CX-9, we received the best rates and overall experience and Valley Stream Mazda. Clean, updated and relaxed environment. No pressure with great prices..Finally.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sales person davaid made the deal very easy n smooth
Sales person davaid made the deal very easy n smooth
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Inexperienced staff. customer service ends after you purchase car. Horrible buying experience. Finance guy tommy is rude and obnoxious.
Inexperienced staff. customer service ends after you purchase car. Horrible buying experience. Finance guy tommy is rude and obnoxious.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 2.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
David, I truly apologize and am deeply disappointed in the experience you had at our dealership recently. We are new dealership, willing to do everything in our power to not only earn every customer's business, but above all provide top quality service, to keep you as a customer for years to come. It's important to us to avoid this in the future. I would like to hear more about what happened during your visit and if we could come to a resolve. Please call me or e-mail me with your information at your earliest convenience. I am looking forward to hearing from you. Most genuinely, JoAnna Miele Customer Relations Manager Mazda of Valley Stream 516-285-0505 [email protected]