BMW, Mini of Wichita

I have worked with Austin before and is easy to work with and will call on him again if the need arises.

Austin was great to work with. They took care of my issue and delivered my car in a timely manner.

Jonathan Jacob’s did an excellent job as usual, professional, with great communication. I really appreciate the way the dealership does business.

Austin was very helpful in the purchase of the tires and service with regard to the same.

Everything was great as always. There were no issues at all. The sandwich in the kiosk was even good.

I purchased a new Mini Countryman from this dealership and was the by the sales representative that the dealership policy is the I can change vehicles as long as the vehicle I purchased had less than 300 miles on it when I brought it back. The sales manager told me that the dealership no longer had that policy, however, I informed him that wasn't what his sales representative told me. I informed the sales manager that he needs to retrain his sales staff so that they will not tell customers erroneous information. The sales manager agreed to allow me to exchange the vehicle for a different one but it took 6 days for the full transfer to take place. That being said, I was without a car to drive because I couldn't drive the original car any longer to keep from putting miles on it.

I like the real time communication on the status and the cost associated with the work.

Easy transaction with experience guys that know what they’re talking about really appreciate the advice

Very good experience at this dealer. Service was great and everything was handled as expected, and quickly.

Always above and beyond in professionalism and service. Wouldn’t take my car anywhere else!