Reviews
Helpful staff, but billing confusion, discarded warranty paperwork, and week-long delays waiting for parts were frustrating.
Helpful staff, but billing confusion, discarded warranty paperwork, and week-long delays waiting for parts were frustrating.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Pleased with customer service and their knowledge on what they were selling professional, welcoming and attentive
Pleased with customer service and their knowledge on what they were selling professional, welcoming and attentive
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Jaydon is a great salesman. He put my needs first and sold me a great car. I did not meet Amy Hamilton. Pleasure doing business with you.
Jaydon is a great salesman. He put my needs first and sold me a great car. I did not meet Amy Hamilton. Pleasure doing business with you.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The dealership has an excellent service department. I always appreciate their work. I am adding these words go meet minimum words count.
The dealership has an excellent service department. I always appreciate their work. I am adding these words go meet minimum words count.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The Service Manager was extremely helpful and met our required pickup time for our engine service and tire rotation.
The Service Manager was extremely helpful and met our required pickup time for our engine service and tire rotation.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The communication between the scheduler, parts department and service center could be improved. During scheduling I informed them we would be waiting on the vehicle to be worked on and I had requested warranty parts from the parts department. The day of service we arrived at the appointment time but the warranty parts requested in December and again during scheduling in March were not available. It was also not communicated that we would be waiting on-site for the services to be preformed.
The communication between the scheduler, parts department and service center could be improved. During scheduling I informed them we would be waiting on the vehicle to be worked on and I had requested warranty parts from the parts department. The day of service we arrived at the appointment time but the warranty parts requested in December and again during scheduling in March were not available. It was also not communicated that we would be waiting on-site for the services to be preformed.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Don’t know who Shawn Lewis is Ellen did a fine job. Fastest in and out with car purchase ever
Don’t know who Shawn Lewis is Ellen did a fine job. Fastest in and out with car purchase ever
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Dropping off my car for service was easy, and I was given a ride to my office and picked back up when the maintenance was done. They are also cleaner my car after maintenance and she was dirty!
Dropping off my car for service was easy, and I was given a ride to my office and picked back up when the maintenance was done. They are also cleaner my car after maintenance and she was dirty!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly and helpful. Puts customer first. It was a pleasure doing business with you.
Very friendly and helpful. Puts customer first. It was a pleasure doing business with you.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
They don’t return phone calls. Didn’t ask how we wanted the name(s) to appear on finance or title.
They don’t return phone calls. Didn’t ask how we wanted the name(s) to appear on finance or title.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car