Reviews
I am attempting to upgrade to a newer pre-owned Mercedes, preferably a convertible. I am still shopping but the trade-in offer was much lower than another. I have owned 5 different Mercedes as have both my sisters but we all agree on thing, which is why my older sister bought a Lexus. This is an example; I was purchasing new rear tires (not from you) and I had to pay your service department to remove the locks and buy new non-locking items. I am perfectly happy with the car I bought from you and the Mercedes Financing but you harm your product by squeezing your clients on the small stuff.......anyway that's my opinion.
I am attempting to upgrade to a newer pre-owned Mercedes, preferably a convertible. I am still shopping but the trade-in offer was much lower than another. I have owned 5 different Mercedes as have both my sisters but we all agree on thing, which is why my older sister bought a Lexus. This is an example; I was purchasing new rear tires (not from you) and I had to pay your service department to remove the locks and buy new non-locking items. I am perfectly happy with the car I bought from you and the Mercedes Financing but you harm your product by squeezing your clients on the small stuff.......anyway that's my opinion.
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- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Louis, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (770) 783-5171 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
After horrible service at Buckhead I switched to Mercedes of Marietta. Terry is my service advisor and I’m glad I made the switch. He treated me right and was very professional.
After horrible service at Buckhead I switched to Mercedes of Marietta. Terry is my service advisor and I’m glad I made the switch. He treated me right and was very professional.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
My experience was wonderful. Christoper was clear in communicating my bill with me. I appreciated knowing about the upfront added credit card fees. I would have been upset if that had not been told to me upfront. However, because Christoper let me know up front, so I didn’t have to”sticker shock”.
My experience was wonderful. Christoper was clear in communicating my bill with me. I appreciated knowing about the upfront added credit card fees. I would have been upset if that had not been told to me upfront. However, because Christoper let me know up front, so I didn’t have to”sticker shock”.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Marietta. Feel free to reach out to us if you need anything. Have a wonderful day.
Everyone I talked to were knowledgeable, professional and helpful concerning my needs. I would like to thank those that I interacted with. Especially Rita my sales person!
Everyone I talked to were knowledgeable, professional and helpful concerning my needs. I would like to thank those that I interacted with. Especially Rita my sales person!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
contacted dealer concerning check sale----check submitted to dealer was over sales price---d ealer accepted check with agreement to refund overage, which i never received. contacted dealer several times with promises to return my call and advise,never received call nor overage
contacted dealer concerning check sale----check submitted to dealer was over sales price---d ealer accepted check with agreement to refund overage, which i never received. contacted dealer several times with promises to return my call and advise,never received call nor overage
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- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi William, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
I highly recommend Mercedes Benz of Marietta, Stefan to be specific. He made the entire process flow smooth and efficient. I can’t stay enough good things about him and how he went above and beyond to provide a good experience for me.
I highly recommend Mercedes Benz of Marietta, Stefan to be specific. He made the entire process flow smooth and efficient. I can’t stay enough good things about him and how he went above and beyond to provide a good experience for me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
We were very pleased with sales person by name Tyler, very professionally answer all our questions,patiently, will definitely recommend this dealership to our friends and family and also will come back for service
We were very pleased with sales person by name Tyler, very professionally answer all our questions,patiently, will definitely recommend this dealership to our friends and family and also will come back for service
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Marietta. Don't hesitate to call us if you ever need anything. Be safe on the road!
I recommend Shawn he really went above and beyond. He found me a vehicle that met my needs. And communication was great through the whole process.
I recommend Shawn he really went above and beyond. He found me a vehicle that met my needs. And communication was great through the whole process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for your kind review; we are happy to pass along your comments to Shawn here at Mercedes-Benz of Marietta! Drive safe, and we'll see you on the road.
Great customer service.and excellent car service. Service rep exceptional. Great prices for service., very professional.
Great customer service.and excellent car service. Service rep exceptional. Great prices for service., very professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Terry is a fabulous service manager. Always eager to assist. Honest and has integrity. Pleasant and efficient.
Terry is a fabulous service manager. Always eager to assist. Honest and has integrity. Pleasant and efficient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Marietta. Please don't hesitate to reach out if there's anything additional we can do for you.