Performance Chrysler Jeep Dodge RAM Centerville

This is a great dealership. Purchased my 2024 Rebel there and they have provided great service overtime I've needed anything.

Doug, my service advisor kept me up on my service , they got me in on time and it only took about an hour & half , Everybody was very kind and helpful The waiting area was nice and quiet I did walk around and look at the new cars in the showroom , sales people where nice too I will be back for more services

I am learning more good things about this dealership every time I visit. I always get good service and they are able to give me all the information I need. This is my first time being responsible for a car on my own, and I appreciate their patience with me and their helpfulness.

Great service! Team was very knowledgeable and helpful through the entire process. Will certainly recommend and be back!

Everyone, especially Sierra was wonderful!! Very friendly, very helpful, and very efficient! Thank you for everything, especially my nice new car! Love it!

Doug our service advisor was great, knowledgeable, professional and friendly. Work was completed in a timely manner.

General Manager Jacob Weimer demonstrates poor leadership qualities and unprofessional behavior. During a conversation, he referred to me as 'stupid,' and when I responded by calling him 'ignorant' due to his comment, he attempted to rephrase his words to mitigate the situation. This incident was preceded by another unprofessional incident involving Service Manager Jacob Guyer, which could have been avoided but was not, as he and his staff refused to assist me. It is advisable to avoid this dealership at all costs. The Beavercreek location, however, is considerably more helpful and willing to assist in any way possible.

Every time I go in with having an appointment I am there all day waiting on my vehicle. I only had an oil change and radiator flush. My appointment was at 10:45 and I did not get out of there till 3:45 in the afternoon. I missed my 3:00 pm appointment because I did not have a vehicle to get there. I asked where my vehicle was in line at noon. It was not in the bay yet. This happens every time I do service here. I have not used them in a long time and let my spouse talk me into going there for service. I should have gone around the corner to Midas— they always get me done quickly even if I am a walk in. If it will take hours, they let me know up front. Communication at Performance was lacking. I prompted all the communication. Never again.

I had to get in a new car but didn't have the time to physically be at the dealership and Sierra J. made the purchase so easy by sending me pictures and videos of the vehicles I was interested in, she followed up with me, she listened to my criteria on what I wanted and let me do the majority online so I could pop in, fill out the paperwork and drive away in my new car! She was so helpful, knowledgeable of the vehicle inside and out and kept the process smooth and kept my priorities as number 1. We had been to other dealerships and I will definitely be back to work with Sierra J. at Performance because she really knows her cars and what's important to a customer.

We have been long time customers of Performance, and we are especially impressed by the wonderful customer service that we have received when working with Sierra at Jeep. Highly recommend for any vehicle purchase!