Reviews
Don't buy anything from them they are over priced
The sales guy Bryant was a good guy he done everything he could to get me helped got me in a car told me my notes would be 105 every two weeks my notes turned out to be 248 every two weeks plus the $400 a month I was paying for insurance then I was being charged $1,600 for the sales tax on the car because they refuse to help pay sales tax to get it registered and then to top it all off the turbo went out they put a used turbo on it it went out again and they tried to say that one of the lines was loose and came off but yeah they put another turbo on it from another junkyard the cars are not as warrantied as saying they say they give you a free warranty they're warranties aren't free you have to pay for it then my car was stolen when the police found it they impounded it they would not let me get it out because I had not yet registered it in my name I tried to get the Big Lot car credit to help me get my car from the impound lot cuz the title was still in their name they refuse to and charged me for a repossession that they did not do the car was sold at a police auction but I have a repossession on my credit record now I don't advise anyone to buy anything from them but that's your decision
- Customer service 2.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Lupe is the best!
Lupe helped me drive away in a car the same day! We didn’t think it could happen, and a few things got in the way. But Lupe made sure that I got my chance!! Thank you Lupe! Now I have a new car, with payments I can afford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don’t Do It
I was one week behind and they had someone come pickup my car and then told me it would be $495 for the tow so it all came out to $1750 then they changed their minds and changed it to $8000. This place is a total scam and their cars breakdown a lot. Save your money
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
xxxxty place
They sold me a car with air bag problems motor sounds horrible said they fixed it and didn't scheduled for service for the second time within 2 weeks. They refuse to return my money. Bought a Tahoe paid off don't report to credit bureau. Got a truck they couldn't give title for. This is the worse place ever.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Lupe was great!!
Had a good day here today with Lupe he was great and I would definitely recommend others to him as well. Thanks for everything Lupe rocks!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BIG LOTS takes advantage of the less fortunate!
STAY AWAY FROM THIS PLACE!!!! They take advantage of people who have no so good credit. The car you buy has a Blue Book value. If you pay more in financing, your basically paying more for the car. Daaah! Do not let them tell you otherwise. When you try and sell it, you will LOSE money. PLAIN AND SIMPLE! Example 85 per week for 2012 Focus. Thats 340 a month for a 10yr old car. Thats a xxxxing scam. Fresh Start financing is a way to lure you into the SCAM. STAY AWAY! Save your money and pay as much cash as you can for a vehicle.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Excellent Customer Service
Lupe at Big Lot Car Credit was very patient and helpful. He provided great customer service. The quality of the vehicle I purchased was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Respect Man
This place is a joke selling bad cars to the customer's they give you the rounded when the car breaks down and they got the nerve to get mad at you about the car they sold you xxxxxxx at they finest. Don't go here in so many words.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This place is a total joke warning they will rob u
This place is a total joke alba Jeff and Amanda and Harvey there all xxxxing scam artist so be a car that is a piece of xxxx actually three cars they will trick you into giving their cars back will rob you of your money Jeff the owner total joke well Hide from all his customers and when there’s an issue involved no one will do anything for you I have a contact at the business better bureau hopefully they’ll shut the scam artist down
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Don’t do it
Please say your time and money. They sold me a car that has a bad suspension, the fuel pump took a crap. Brakes and rotors are bad but they don’t want to fix the issues
- Customer service 2.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase