Reviews
I'm a new customer and I really needed something o
My experience so far has been awesome and the sales rep I had was awesome and he got me in and out fast great job
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great place to shop for cars
They are very reasonable and the people there are friendly if it’s anything you need they will get it done for you I would refer a lot of people to BiglotCars
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service
Easy process, their staff is amazing and David was amazing and explained everything, he left nothing out. I would highly recommend this place to anyone looking for reliable service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Enrique was my salesman and was very knowledgeable and courteous . Tony was great to work with to finalize the deal and Sarah is always pleasant when I visit the dealership. My best car buying experience ever!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great selection of vehicles. I?d refer anyone
I?d recommend lots here. Very nice cars and speedy process. Cool lil warranty that I?m sure I won?t use. Even offers insurance to be included in car note. Pretty neat
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Absolutely wonderful
This car lot is one of the best Car lots I have been to ! The people are VERY nice here and they have the best customer service ! The process is easy and very affordable . I will thank Marcus and the manager Kristan for helping me find an affordable car ! I would come back ! MOST RELIABLE DEALERSHIP IVE BEEN TO!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Big Lot Means Good Business!
I purchased a 2014 Fusion from this lot sometime ago and I can honestly say it was easily one of the smoothest transactions I've ever made. As a vetearn car buyer, I know the process can seem drawn out and heavy, but the staff was incredible! I believe the one who helped me seal the deal was a kid fresh out of college, who went by the name Mark or Marcus. He was incredible! Most of the previous cars I've purchased were one time cash payments, so I was worried about my credit when going into Big Lot, but this young man helped ease all my worries and had me paired with my new Fusion within a week, and I can honestly say I do not have any complaints! If you're searching for a new car and easy going staff, Big Lot is definitely the place to go!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
very disappointed
I'm not the customer who is mad about nothing. I hostly wanted to rebuild my credit. I work hard and make my car payment on time every time. Made a big down payment and it just seems that sign the deal. After my warranty was out start having problems. Call and get treated like why you calling us. Parts missing off the car premise made to replace still not done 6 months later still not done call no-one call you back. I have a oil leak can't get them to focus because they booked, and when they maybe able to get me I will be without a transportation. I feel discounted and taken advantage off but it's all good because one day I'll be able to go to a relatable car lot and drive off in a nice clean car with no issues and good customers service.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
so sorry your upset if you can call im sure we can some how work out the problems you have had 8162415100
Unsatisfied
I would agree with most of you writing review..I agreed when come to get you a car they fast But when u buy a car and you drive it for week and half and broke down on you..they act like Theys dont want to have to do anything with that They make me use my insurance to toll my own car.their not very good of getting back with you at all you the one have to take care of everything..I don't think it a good car dealerships at all..
- Customer service 2.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jennifer, If you need help in the future please call me Jeff Fulton 816-241-5100 I will try to make all of your service issues run smoother .
New to me!
I just went here to try my luck, really didn't think I would get approved! I have been told no so many times in the past! But the Big Lot Car Credit said YES! Thank you guys for all your work to get me in a new car! This will be the first lot I tell my friends and family to check out when looking for a new/used car!!! I would like to thank Steve for getting me in the little Black LEXUS ES330, very nice car! Thank all of you guys and girls for helping us get into better cars!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy to hear you had a positive experience