Momentum MINI

KRIS DUAL IS A BUSY MAN, BUT ALWAYS TAKES THE TIME TO HELP ME OUT, THANK KRIS.

it was very good experience with Timothy he made sure the car was I n perfect and safe driving condition before I left

Everyone was super friendly. Best experience I've had purchasing a car!

I will never buy from any other BMW dealer. Great experience.

Whilst I am pleased with the repairs the device was very disappointing. The car took over a month longer than expected. The communication throughout was poor, we were only given updates when we chased them. They did apologize for the length of time they took but it really was unacceptable and we had to pay a lot out of pocket for a rental.

The Momentum Mini Service Reps are always professional and very helpful.

I went for sensor to be check. Got my results, of course they found other so call problems. I told them to hold off on it and left. No sooner then I leave, two miles down the road, my tire explode. So, back into the evil clutches I go. I give them the go on fixing things sense I have a warrant. They tell me I need a new engine, my warranty people ask to see it, but every time he would show up, the car parts where not dissemble. Two weeks turn into 3 moths they had my car. Never giving a loaner until the third month. I spent 300.00 out of pocket for car rental, which they never reimburse. Less then a year i'm back in because the vale covers leaks. This time I get a loaner, but they still work on up upselling because I have a warranty. Not taking NO for a answer, MIKE keep at it. Finally I said, please just fix the parts that's faulty. After about two months as of today 3/3/2016 I'm having the same issues , and this time I need a loaner but Mike saying they wont have one til 3/16/2016. This should be a priority. I'm taking this matter past this post. The people can not be trusted. DO NOT TRUST THEM!

I had a great experience. My service guy is Austin. He has been helping me and my wife with getting our cars fixed. He calls me and keeps me informed or just calls to check up and make sure things are alright. He's my car guy

New battery change and fault code which required a new negative cable charging sensor.

Momentum Mini Houston have gone above and beyond from day one. Back in June I moved back to Houston and was in need of some wheels having always been a mini owner the hunt was on once more. My Dad suggest I went down to see them so I did. They had an amazing porfolio of minis with all ranges of models, lines, colours both new and second hand. Adelaide whisked me around and after a process of elimination we had found the perfect one 2015 second hand black cooper with an extremely low mileage practically brand new. From there is has been smooth sailing Adelaide and team have kept up with me checking up to make sure all is well. I have been back numerous times to inquire how something works etc sometimes in a mantis state of mind and they have calmly and caringly shown me how and what with elegant simplicity and grace. I recently went into get my car serviced and waited for my car in the cafe sitting area which is very accommodating. The servicing of my car was thorough and detail attentive. They walked me through explaining what needed to be done what improvements if I so wished could have done along with investigating avenues of new tires I wanted etc. they are a very welcoming friendly accommodating team and produce outcomes and products which underline the quality of there expertise