Reviews
Excellent responsive maintenance, always explains everything they did & vehicle is ready when they say it will be .
Excellent responsive maintenance, always explains everything they did & vehicle is ready when they say it will be .
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to make appointments and receive car loaner. Also like the video that shows what needs to be repaired is very helpful along with breakdown of all costs for recommended fixes.
Easy to make appointments and receive car loaner. Also like the video that shows what needs to be repaired is very helpful along with breakdown of all costs for recommended fixes.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Angela was very accommodating and respectful in that I travel 150 miles for a service appointment.
Angela was very accommodating and respectful in that I travel 150 miles for a service appointment.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and communication. Did not try to up sell me on anything. Did exactly as I wanted.
Excellent service and communication. Did not try to up sell me on anything. Did exactly as I wanted.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My husband and I were very happy with our purchase at Lexus of Wichita. Rosalie was very helpful getting us through the purchase.
My husband and I were very happy with our purchase at Lexus of Wichita. Rosalie was very helpful getting us through the purchase.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
My wife and I had a great experience with Lexus of Wichita - Walser Group. Thanks to Rosalie Isern who took care of the sale. She walked us through the steps of buying a car online, which we've never done before. She answered all our questions and provided great information regarding the vehicle as well as optional packages for extended protections. She made extra efforts to get us the best deal. After she explained the shipping process, we opted to have the car shipped to us. Rosalie made the whole thing seamless and within a few days from initial contact we took delivery of a beautiful Lexus. Thank you again Rosalie, my wife loves her new car!!
My wife and I had a great experience with Lexus of Wichita - Walser Group. Thanks to Rosalie Isern who took care of the sale. She walked us through the steps of buying a car online, which we've never done before. She answered all our questions and provided great information regarding the vehicle as well as optional packages for extended protections. She made extra efforts to get us the best deal. After she explained the shipping process, we opted to have the car shipped to us. Rosalie made the whole thing seamless and within a few days from initial contact we took delivery of a beautiful Lexus. Thank you again Rosalie, my wife loves her new car!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Committed to excellent customer service. It doesn't take 15 words to express my sentiments beyond the 5 words in the first sentence!
Committed to excellent customer service. It doesn't take 15 words to express my sentiments beyond the 5 words in the first sentence!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Kind, considerate, caring, understanding, knowledgeable, professional, delightful to work with, just a few words that come to my mind as I consider working with Alexis! Very, very helpful!!!
Kind, considerate, caring, understanding, knowledgeable, professional, delightful to work with, just a few words that come to my mind as I consider working with Alexis! Very, very helpful!!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Vy, my salesperson, was extremely helpful and sent me frequent emails or calls. The service department checked out the car and made several repairs at their expense. The car was shipped to the Atlanta area in just two days. It was nice dealing with a respected Lexus dealership.
Vy, my salesperson, was extremely helpful and sent me frequent emails or calls. The service department checked out the car and made several repairs at their expense. The car was shipped to the Atlanta area in just two days. It was nice dealing with a respected Lexus dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It was an excellent experience. Sheri Stafford explained everything to us in detail; she is a very kind person and answered all the questions we had. Even after the purchase, she has continued to assist me with whatever I needed—simply excellent.
It was an excellent experience. Sheri Stafford explained everything to us in detail; she is a very kind person and answered all the questions we had. Even after the purchase, she has continued to assist me with whatever I needed—simply excellent.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car