Reviews
Interaction with staff was great appointment was honored work performed as requested Shann and Kim were great. Vehicle was ready and oil info etc was reset great job. Only negative was oil residue left in vehicle and on hood armrest and console had oil from tech
Interaction with staff was great appointment was honored work performed as requested Shann and Kim were great. Vehicle was ready and oil info etc was reset great job. Only negative was oil residue left in vehicle and on hood armrest and console had oil from tech
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Paul, we appreciate your honest feedback, as we are always looking for ways to improve. If you have any further questions, please don't hesitate to reach out!
Well I came into have service done on my truck they did fix problem correctly and did as reasonable amount of time. Took care of me in every way they could I been to other dealership service center they stripped my oil plug. I would definitely go back again
Well I came into have service done on my truck they did fix problem correctly and did as reasonable amount of time. Took care of me in every way they could I been to other dealership service center they stripped my oil plug. I would definitely go back again
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Donald, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
Oil Change and Inspection. Very quick and convenient. I will go again for everything. I planned on a few more hours, but they got me in and out very quickly.
Oil Change and Inspection. Very quick and convenient. I will go again for everything. I planned on a few more hours, but they got me in and out very quickly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Brad, we really appreciate your feedback. We are always more than happy to assist you if anything else comes up. Take care.
I wasn?t to thrilled they sold me a truck with a bed liner in it but then told me if I wanted to keep it I had to pay extra for it. If that is the truck you sold me then that should have been discussed before I finalized everything. Especially being the general manager of the dealership who tells me it?s going to cost him money to remove it how about I charge you to keep it. In all honesty that bed liner shouldn?t break the bank.
I wasn?t to thrilled they sold me a truck with a bed liner in it but then told me if I wanted to keep it I had to pay extra for it. If that is the truck you sold me then that should have been discussed before I finalized everything. Especially being the general manager of the dealership who tells me it?s going to cost him money to remove it how about I charge you to keep it. In all honesty that bed liner shouldn?t break the bank.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joseph, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (610) 544-5300 when you have a chance. Thank you, and we look forward to hearing from you.
You took care of everything I needed and some extra. I plan to continue to anything I need will be from Jeep. It was a wonderful experience, thank you.
You took care of everything I needed and some extra. I plan to continue to anything I need will be from Jeep. It was a wonderful experience, thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kevin, we're happy to hear you had such a positive experience with our team. If you have any further questions, please give us a call. We're always happy to help.
Poor communication on behalf on the service department. Repairs were done without contacting me with a quote or pricing of services or parts required for vehicle.
Poor communication on behalf on the service department. Repairs were done without contacting me with a quote or pricing of services or parts required for vehicle.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Anthony, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (610) 544-5300 so we can make your experience a positive one.
Took my car for inspection. The guy who helped me was great but the people there were not very helpful. Waited about 15 mins before anyone even acknowledged that I was there.
Took my car for inspection. The guy who helped me was great but the people there were not very helpful. Waited about 15 mins before anyone even acknowledged that I was there.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Brian, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to make this up to you. Please contact our manager at (610) 544-5300 so we can make your experience a positive one.
A pleasure to deal with from start to finish. Andrew kept me informed every step of the way so I didn?t have to spent a ton of time in the dealership. Finance manager was excellent as well explaining everything and going over all of my options. Love my new ride.
A pleasure to deal with from start to finish. Andrew kept me informed every step of the way so I didn?t have to spent a ton of time in the dealership. Finance manager was excellent as well explaining everything and going over all of my options. Love my new ride.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Stephen, we're happy you found our staff to be so supportive during your experience here at Reedman Toll Chrysler Dodge Jeep Ram of Springfield. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
Vince explained everything in an understanding manner. The part is a recall. They don't have car loaners so I have to take my vehicle back to have it service.
Vince explained everything in an understanding manner. The part is a recall. They don't have car loaners so I have to take my vehicle back to have it service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Janice, we're so glad that we were able to go above and beyond your expectations. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
Awesome sales person (Marcus ) was spot on very knowledgeable highly recommended easy process . First time leasing and the experience was great couldn?t have asked for better experience than what I received
Awesome sales person (Marcus ) was spot on very knowledgeable highly recommended easy process . First time leasing and the experience was great couldn?t have asked for better experience than what I received
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Stephen, we are very happy to have provided you with such a positive experience. Please let us know if there is anything else we can do for you; we are more than happy to help.