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Herb Gordon Subaru

(1,746 reviews)
Visit Herb Gordon Subaru
Sales hours: 9:00am to 8:00pm
Service hours: 7:30pm to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30pm–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 11 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (240) 292-6411 (240) 292-6411
Used (240) 292-6450 (240) 292-6450
Service (240) 292-6445 (240) 292-6445

Inventory

See all 259 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2016.
Open last Sunday of the month 12-5!
We offer some of the best deals in Maryland on new and used Subaru vehicles. Our Sales staff is extensively trained very experienced and extremely knowledgeable about every vehicle in our large Subaru inventory. We have the all-new lineup of Subaru vehicles in stock for immediate delivery including: the Subaru Ascent the Subaru Forester and many more.
We'll Take Care of You

Service center

Phone number (240) 292-6445

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30pm–7:00pm
Friday
7:30am–7:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,746 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Gordon Subaru from DealerRater.

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Excellent service today, Vitaly is excellent!

Excellent service today, Vitaly is excellent! He explained things well and got me processed in and out promptly. Work was completed sooner than promised. Nice experience having expectations exceeded.

Excellent service today, Vitaly is excellent!

Excellent service today, Vitaly is excellent! He explained things well and got me processed in and out promptly. Work was completed sooner than promised. Nice experience having expectations exceeded.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Very helpful kind amazing person very helpful explain

Very helpful kind amazing person very helpful explain everything I need to know about Subaru

Very helpful kind amazing person very helpful explain

Very helpful kind amazing person very helpful explain everything I need to know about Subaru

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I have 2 Foresters (2016 and 2018) and had 2 other Subaru

I have 2 Foresters (2016 and 2018) and had 2 other Subaru cars previously. Been getting my cars serviced by this dealership for at least 25 years. I have complete confidence in the quality of the work, and they don't try to push any unnecessary extra service. The waiting areas are large and comfortable. A dealership may be more expensive than a private shop, unless the private shop talks you into getting additional unnecessary work. I like the peace of mind from the professionalism and honesty.

I have 2 Foresters (2016 and 2018) and had 2 other Subaru

I have 2 Foresters (2016 and 2018) and had 2 other Subaru cars previously. Been getting my cars serviced by this dealership for at least 25 years. I have complete confidence in the quality of the work, and they don't try to push any unnecessary extra service. The waiting areas are large and comfortable. A dealership may be more expensive than a private shop, unless the private shop talks you into getting additional unnecessary work. I like the peace of mind from the professionalism and honesty.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

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They’ve always been fair, and haven’t pushed me to make

They’ve always been fair, and haven’t pushed me to make unnecessary repairs or expenses.

They’ve always been fair, and haven’t pushed me to make

They’ve always been fair, and haven’t pushed me to make unnecessary repairs or expenses.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Started on schedule.

Started on schedule. Finished earlier than expected. Excellent service. Polite and courteous. Great job! Thanks!

Started on schedule.

Started on schedule. Finished earlier than expected. Excellent service. Polite and courteous. Great job! Thanks!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

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Quick, friendly and reliable service.

Quick, friendly and reliable service. I have had three generations of Subaru serviced at this location. Of all the service reps, Vitaly is the best--I always ask for him as my service rep.

Quick, friendly and reliable service.

Quick, friendly and reliable service. I have had three generations of Subaru serviced at this location. Of all the service reps, Vitaly is the best--I always ask for him as my service rep.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Good people to work with.

Good people to work with. Good waiting area with great coffee. They do quality work.

Good people to work with.

Good people to work with. Good waiting area with great coffee. They do quality work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Excellent.

Excellent. I have had my cars serviced at this dealership for nearly 30 years. The service has always been top notch, professional, I'm always treated with respect and the staff is curtious, kind and well trained. A great example is my Service Advisor, Vitaliy Khlebnikov. Vitaliy treatments me like family, he's always accessible and responsive and answers my questions honestly and in a way that I can comprehend and understand when it comes to the more technical aspects of repairs and services.

Excellent.

Excellent. I have had my cars serviced at this dealership for nearly 30 years. The service has always been top notch, professional, I'm always treated with respect and the staff is curtious, kind and well trained. A great example is my Service Advisor, Vitaliy Khlebnikov. Vitaliy treatments me like family, he's always accessible and responsive and answers my questions honestly and in a way that I can comprehend and understand when it comes to the more technical aspects of repairs and services.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Everyone at the dealership was welcoming and

Everyone at the dealership was welcoming and professional. Mo was absolutely wonderful, helping my son purchase his first car. I couldn't be happier with the service and will keep Mo and Herb Gordon Subaru in mind when it's time for my next vehicle.

Everyone at the dealership was welcoming and

Everyone at the dealership was welcoming and professional. Mo was absolutely wonderful, helping my son purchase his first car. I couldn't be happier with the service and will keep Mo and Herb Gordon Subaru in mind when it's time for my next vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're glad to hear that you found our team here at Herb Gordon Subaru so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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This dealership is very comfortable, clean, has a highly

This dealership is very comfortable, clean, has a highly professional and personable staff that is efficient, knowledgeable and a pleasure to deal with.

This dealership is very comfortable, clean, has a highly

This dealership is very comfortable, clean, has a highly professional and personable staff that is efficient, knowledgeable and a pleasure to deal with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

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