Reviews
Didn’t get necessary help from my Salesperson at My New
Didn’t get necessary help from my Salesperson at My New Car Delivery.Family member bought similar vehicle at another dealership and got all the operating lessons and practices for his vehicle unlike my salesperson
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The people are great, but scheduling availability needs
The people are great, but scheduling availability needs to be better. It took over a month to get in for maintenance.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The staff was courteous and informative about what my
The staff was courteous and informative about what my Passat needs and required. I will continue to do business with them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So happy I can get Saturday appointments.
So happy I can get Saturday appointments. I trust the service advisors and the work is always done when promised. The system does a great job of tracking repairs according to schedule, and the service advisors are good about recommending services, without forcing you to make all repairs right away.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Salesperson Morris was extremely knowledgeable of product
Salesperson Morris was extremely knowledgeable of product for new and pre owned inventory. No pressure approach to sales. Everything in good order with certified pre owned purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's a very pleasant purchasing experience.
It's a very pleasant purchasing experience. I'm satisfied with the dealership and the car.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always the best in service and pricing .
Always the best in service and pricing ...ALWAYS top notch service thoroughness and promptness. while doing a factory software update for TPMS, they found my REAR brakes where getting thin, as always thoroughness prevails. To keep the car safe for when I drive Uncle Todd around looking for his missing friends, who are not actually missing, but OLDTIMERS is getting to the Uncle...sad, but he does meet new friends the next day, always. Nothing worse than the parts in your REAR not up to full function, VW makes the REAR work to spec. I have no constipation or hesitation, to highly recommend HMV for all things , automotive and keeping the great Golf R performing as expected. RRRRRR, and ya don't have to be a PIRATE to appreciate the RRRRR. HMV has always been the best dealer to deal with wince 1987...the rear end of my RRRR, feels much tighter now...thank you Hamilton VW.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was easy during this purchase.
Everything was easy during this purchase. Pete was very knowledgeable and nice even though I didn’t know anything about electric cars he show me with kindness and patience. And the paperwork went fast and was easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Took a long time to repair but were courteous and did
Took a long time to repair but were courteous and did provide a loaner car also cost was very expensive
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Friendly staff, welcoming environment, and all around
Friendly staff, welcoming environment, and all around ideal service! I would not want to take my car any place else.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair