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Hamilton Volkswagen

(2,746 reviews)
Visit Hamilton Volkswagen
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:30pm 8:00am–8:00pm
Tuesday 9:00am–8:30pm 8:00am–8:00pm
Wednesday 9:00am–8:30pm 8:00am–8:00pm
Thursday 9:00am–8:30pm 8:00am–8:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 857-8430 (888) 857-8430
Used (888) 857-8650 (888) 857-8650
Service (888) 858-0775 (888) 858-0775

Reviews

(2,746 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hamilton Volkswagen from DealerRater.

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Didn’t get necessary help from my Salesperson at My New

Didn’t get necessary help from my Salesperson at My New Car Delivery.Family member bought similar vehicle at another dealership and got all the operating lessons and practices for his vehicle unlike my salesperson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The people are great, but scheduling availability needs

The people are great, but scheduling availability needs to be better. It took over a month to get in for maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The staff was courteous and informative about what my

The staff was courteous and informative about what my Passat needs and required. I will continue to do business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

So happy I can get Saturday appointments.

So happy I can get Saturday appointments. I trust the service advisors and the work is always done when promised. The system does a great job of tracking repairs according to schedule, and the service advisors are good about recommending services, without forcing you to make all repairs right away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Salesperson Morris was extremely knowledgeable of product

Salesperson Morris was extremely knowledgeable of product for new and pre owned inventory. No pressure approach to sales. Everything in good order with certified pre owned purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

It's a very pleasant purchasing experience.

It's a very pleasant purchasing experience. I'm satisfied with the dealership and the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always the best in service and pricing .

Always the best in service and pricing ...ALWAYS top notch service thoroughness and promptness. while doing a factory software update for TPMS, they found my REAR brakes where getting thin, as always thoroughness prevails. To keep the car safe for when I drive Uncle Todd around looking for his missing friends, who are not actually missing, but OLDTIMERS is getting to the Uncle...sad, but he does meet new friends the next day, always. Nothing worse than the parts in your REAR not up to full function, VW makes the REAR work to spec. I have no constipation or hesitation, to highly recommend HMV for all things , automotive and keeping the great Golf R performing as expected. RRRRRR, and ya don't have to be a PIRATE to appreciate the RRRRR. HMV has always been the best dealer to deal with wince 1987...the rear end of my RRRR, feels much tighter now...thank you Hamilton VW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything was easy during this purchase.

Everything was easy during this purchase. Pete was very knowledgeable and nice even though I didn’t know anything about electric cars he show me with kindness and patience. And the paperwork went fast and was easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Took a long time to repair but were courteous and did

Took a long time to repair but were courteous and did provide a loaner car also cost was very expensive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly staff, welcoming environment, and all around

Friendly staff, welcoming environment, and all around ideal service! I would not want to take my car any place else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.