Reviews
Rueben was very upfront and honest with me, and he really helped me make a confident decision. He was super patient, informative, and never made me feel rushed. He also came highly recommended by my brother-in-law, and now I can see why—I had a truly great experience working with him.
Rueben was very upfront and honest with me, and he really helped me make a confident decision. He was super patient, informative, and never made me feel rushed. He also came highly recommended by my brother-in-law, and now I can see why—I had a truly great experience working with him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We do hope we can be of assistance in the future. Take care!
Jody is the best!! He is the reason we will be back!! I will recommend to my friends and family.
Jody is the best!! He is the reason we will be back!! I will recommend to my friends and family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Dmolinx, we are so pleased you enjoyed your visit to Thruway Nissan!
Rafael Rodriguez deserves a 10 star review. He continues to go above and beyond. He is honest and follows through as promised. I continue to highly recommend him.
Rafael Rodriguez deserves a 10 star review. He continues to go above and beyond. He is honest and follows through as promised. I continue to highly recommend him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We hope to be of service to you again in the future. Best wishes, Thruway Nissan
I am very pleased with my new nissan rogue. Raphael Rodriguez accommodated my every request. He is very informative and thorough. Aldo professional. I will definitely recommend him. I will request him for my future purchases.
I am very pleased with my new nissan rogue. Raphael Rodriguez accommodated my every request. He is very informative and thorough. Aldo professional. I will definitely recommend him. I will request him for my future purchases.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lisa Marie Dolivio, we're so glad that we were able to go above and beyond your expectations!
It was a great pleasure!! Mike and Jose are both amazing people I would recommend them to anyone. The experience was warm and friendly ✨✨✨✨✨✨
It was a great pleasure!! Mike and Jose are both amazing people I would recommend them to anyone. The experience was warm and friendly ✨✨✨✨✨✨
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We can't wait to see you again, have a great day.
I recently purchased my second vehicle from Thruway Nissan, and once again, it was an excellent experience from start to finish. My salesperson, Dionis, was professional, knowledgeable, and made the entire process smooth and stress-free. He took the time to answer all my questions and made sure I felt confident in my decision. Indira, the finance manager, was equally amazing. She explained everything clearly, made the paperwork process easy to understand, and ensured I was comfortable with every step. Her professionalism and efficiency made a big difference. I also want to mention Erik, who I worked with two years ago when I purchased my first vehicle here. It?s great to see him now as a sales manager. His continued presence speaks to the quality and consistency of the team at Thruway Nissan. This dealership truly values their customers and provides a positive, welcoming environment. That?s exactly why I came back for my second vehicle. I highly recommend Thruway Nissan to anyone looking for a great car-buying experience.
I recently purchased my second vehicle from Thruway Nissan, and once again, it was an excellent experience from start to finish. My salesperson, Dionis, was professional, knowledgeable, and made the entire process smooth and stress-free. He took the time to answer all my questions and made sure I felt confident in my decision. Indira, the finance manager, was equally amazing. She explained everything clearly, made the paperwork process easy to understand, and ensured I was comfortable with every step. Her professionalism and efficiency made a big difference. I also want to mention Erik, who I worked with two years ago when I purchased my first vehicle here. It?s great to see him now as a sales manager. His continued presence speaks to the quality and consistency of the team at Thruway Nissan. This dealership truly values their customers and provides a positive, welcoming environment. That?s exactly why I came back for my second vehicle. I highly recommend Thruway Nissan to anyone looking for a great car-buying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michell, we're so glad that we were able to go above and beyond your expectations!
My sales person Ruben Bonilla is great from start to finish. Smooth transition. Car was ready when he promised. Would buy from him again also sent him some new customers.
My sales person Ruben Bonilla is great from start to finish. Smooth transition. Car was ready when he promised. Would buy from him again also sent him some new customers.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Please don't hesitate to reach out if there's anything additional we can do for you.
In October I purchased four brand new tires, along with new brakes, for my vehicle. I scheduled a service appointment with Thruway Nissan for December, specifically to address a check engine light. On the morning of my appointment, my tire pressure warning light also illuminated, and I requested that the tires be checked as an additional concern. During the visit, I was informed that I needed two new tires because one was allegedly bald. This assertion made no sense, as the tires had been purchased less than two months earlier. After I questioned this finding with the service manager, he later contacted me and claimed that my new tires were actually on my sister's vehicle, stating that he personally had driven to her home and seen the tires on her car. This accusation strongly implied that my sister and I had switched tires, which is completely false, offensive, and unprofessional. My sister then spoke directly with him and provided proof that she purchased her own four brand new tires in May from a tire company. The service manager had his cashier call the tire company while my sister was on the phone to confirm the purchase to Nissan's Service Department. The tire company confirmed, conclusively disproving the accusation. Immediately following this call, my sister contacted Nissan Corporate Consumer Affairs, and a case was opened. Despite Nissan Corporate being placed on notice, no corrective action was taken, no meaningful follow-up occurred, and the dealership's conduct was allowed to continue unaddressed. My vehicle was returned to me 1 1/2 weeks later. The dealership represented that four new tires had been installed on my vehicle prior to its return. However, just two weeks after picking up my car, my tire pressure warning light illuminated again. Given the prior false accusations, contradictory statements, lack of transparency, and the significant cost of the work involved, this has caused me to seriously question whether the work they claim to have performed was done correctly--or at all. Because I also purchased new brakes, and a bunch of other services they stated I needed, and the total cost of work and parts purchased during the 2 visits was almost $5,000, I am now deeply concerned about whether these critical safety and performance components were properly installed, inspected, or even installed at all. This entire situation has caused significant emotional distress. I have not been sleeping well, as I rely on this vehicle for work and to transport my elderly mother. The possibility that essential safety components may not have been properly installed or accurately represented, especially after spending almost $5,000, is extremely troubling.
In October I purchased four brand new tires, along with new brakes, for my vehicle. I scheduled a service appointment with Thruway Nissan for December, specifically to address a check engine light. On the morning of my appointment, my tire pressure warning light also illuminated, and I requested that the tires be checked as an additional concern. During the visit, I was informed that I needed two new tires because one was allegedly bald. This assertion made no sense, as the tires had been purchased less than two months earlier. After I questioned this finding with the service manager, he later contacted me and claimed that my new tires were actually on my sister's vehicle, stating that he personally had driven to her home and seen the tires on her car. This accusation strongly implied that my sister and I had switched tires, which is completely false, offensive, and unprofessional. My sister then spoke directly with him and provided proof that she purchased her own four brand new tires in May from a tire company. The service manager had his cashier call the tire company while my sister was on the phone to confirm the purchase to Nissan's Service Department. The tire company confirmed, conclusively disproving the accusation. Immediately following this call, my sister contacted Nissan Corporate Consumer Affairs, and a case was opened. Despite Nissan Corporate being placed on notice, no corrective action was taken, no meaningful follow-up occurred, and the dealership's conduct was allowed to continue unaddressed. My vehicle was returned to me 1 1/2 weeks later. The dealership represented that four new tires had been installed on my vehicle prior to its return. However, just two weeks after picking up my car, my tire pressure warning light illuminated again. Given the prior false accusations, contradictory statements, lack of transparency, and the significant cost of the work involved, this has caused me to seriously question whether the work they claim to have performed was done correctly--or at all. Because I also purchased new brakes, and a bunch of other services they stated I needed, and the total cost of work and parts purchased during the 2 visits was almost $5,000, I am now deeply concerned about whether these critical safety and performance components were properly installed, inspected, or even installed at all. This entire situation has caused significant emotional distress. I have not been sleeping well, as I rely on this vehicle for work and to transport my elderly mother. The possibility that essential safety components may not have been properly installed or accurately represented, especially after spending almost $5,000, is extremely troubling.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We are disappointed to hear that you did not have a more positive experience with us at Thruway Nissan. We are always looking for ways to improve; we appreciate your input. Give me a call if you would like to discuss it further. Thank You. Thruway Nissan LucyD Customer Relations Manager (845)562-1000 ext.332
Cesar was amazing. He may purchasing my car very. We did everything over the phone while I was at work. I needed a car ASAP and he got it done. Would highly recommend working with him to my friends.
Cesar was amazing. He may purchasing my car very. We did everything over the phone while I was at work. I needed a car ASAP and he got it done. Would highly recommend working with him to my friends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Please don't hesitate to reach out if there's anything additional we can do for you.
Great experience. They made it quick and easy to buy the car. Excellent communication, accommodating and great listeners. I would definitely recommend the dealership and my salesman.
Great experience. They made it quick and easy to buy the car. Excellent communication, accommodating and great listeners. I would definitely recommend the dealership and my salesman.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We hope to be of service to you again in the future. Best wishes, Thruway Nissan