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Plaza Toyota

(858 reviews)

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(858 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Toyota from DealerRater.

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Body Shop service is the worst service provider I have

Body Shop service is the worst service provider I have ever found. Before starting the repair work, they seemed to be very helpful. Later you will see their real face. They, specially the body shop manager care about exploiting extra money by any means. He pretend to be very helpful, but after the paper work done, he has no time for a minute to talk over. A lady stuff didn't show minimum respect while talking over phone. They don’t hesitate to use your car for their personal use after repairing your car. I would never go to them again and I wouldn’t suggest anyone to go there.

Body Shop service is the worst service provider I have

Body Shop service is the worst service provider I have ever found. Before starting the repair work, they seemed to be very helpful. Later you will see their real face. They, specially the body shop manager care about exploiting extra money by any means. He pretend to be very helpful, but after the paper work done, he has no time for a minute to talk over. A lady stuff didn't show minimum respect while talking over phone. They don’t hesitate to use your car for their personal use after repairing your car. I would never go to them again and I wouldn’t suggest anyone to go there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Scam, scam, scam.

Scam, scam, scam. Such a shame and SUCH A WASTE OF PEOPLES TIME. It’s clear they pay for bot reviews. Read a handful yourself. LESTER JONES was my salesman and he lied to my face over and over again. Tried to sell me a “perfect” car. When I brought and plugged in my car reader, it had 6 major engine issues. Lester also refused to show me the inspection. xxxxty business gets xxxxty reviews. I hope this place goes out of business for doing this to people.

Scam, scam, scam.

Scam, scam, scam. Such a shame and SUCH A WASTE OF PEOPLES TIME. It’s clear they pay for bot reviews. Read a handful yourself. LESTER JONES was my salesman and he lied to my face over and over again. Tried to sell me a “perfect” car. When I brought and plugged in my car reader, it had 6 major engine issues. Lester also refused to show me the inspection. xxxxty business gets xxxxty reviews. I hope this place goes out of business for doing this to people.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Today I walked into Plaza Toyota just to look around but

Today I walked into Plaza Toyota just to look around but ended up leaving very pleased with a RAV 4 XSE Hybrid SUV. I was assisted by an extremely patient, knowledgeable and courteous Sales and Leasing Consultant named Hazem. He did an amazing job and I recommend him highly to anyone looking to buy a vehicle.

Today I walked into Plaza Toyota just to look around but

Today I walked into Plaza Toyota just to look around but ended up leaving very pleased with a RAV 4 XSE Hybrid SUV. I was assisted by an extremely patient, knowledgeable and courteous Sales and Leasing Consultant named Hazem. He did an amazing job and I recommend him highly to anyone looking to buy a vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Never buy from them bought a car from them and they

Never buy from them bought a car from them and they can’t seem to figure out the issue and gave me the run around and I have bought cars from them before with no issues. They send me to different people with the option of putting me into something else instead of figuring out the issue made me pay for a part and it’s the same issue. Do not shop here very unprofessional! A few employees tried to help to no avail and no one seems to know who or how to help me mind you I only had the car for 3 months and it’s been there more than with me.

Never buy from them bought a car from them and they

Never buy from them bought a car from them and they can’t seem to figure out the issue and gave me the run around and I have bought cars from them before with no issues. They send me to different people with the option of putting me into something else instead of figuring out the issue made me pay for a part and it’s the same issue. Do not shop here very unprofessional! A few employees tried to help to no avail and no one seems to know who or how to help me mind you I only had the car for 3 months and it’s been there more than with me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I would never buy a car from this dealership again.

I would never buy a car from this dealership again. I spent 4 hours trying to complete the purchase of this vehicle. The dealership wanted me to take delivery the same day. Once I finished the paperwork, the car was nowhere to be found.

I would never buy a car from this dealership again.

I would never buy a car from this dealership again. I spent 4 hours trying to complete the purchase of this vehicle. The dealership wanted me to take delivery the same day. Once I finished the paperwork, the car was nowhere to be found.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Just purchased my Toyota Tacoma from Plaza Toyota .

Just purchased my Toyota Tacoma from Plaza Toyota . What a great experience I had the customer service was Excellent my sales rep Alex was awesome and had a lot of patience with me and also got me the exact pick up I was looking for . Also, his manager Moe Was Awesome and very helpful he took care of me the whole 9 yards. Alex was amazing explained everything thoroughly And gave me an excellent deal. thank you Plaza Toyota For having a great team like this!!

Just purchased my Toyota Tacoma from Plaza Toyota .

Just purchased my Toyota Tacoma from Plaza Toyota . What a great experience I had the customer service was Excellent my sales rep Alex was awesome and had a lot of patience with me and also got me the exact pick up I was looking for . Also, his manager Moe Was Awesome and very helpful he took care of me the whole 9 yards. Alex was amazing explained everything thoroughly And gave me an excellent deal. thank you Plaza Toyota For having a great team like this!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I just purchased a car yesterday and was very happy with

I just purchased a car yesterday and was very happy with David Turner who was my sales person. David was super easy to work with. He has a great personality and did everything possible to make sure I got the deal I hoped for. Alex was the finance manager and did all the final paperwork and was also great to work with. This was one of the easiest buying experiences I’ve had and I have probably purchased over 20 cars in my life Jeff

I just purchased a car yesterday and was very happy with

I just purchased a car yesterday and was very happy with David Turner who was my sales person. David was super easy to work with. He has a great personality and did everything possible to make sure I got the deal I hoped for. Alex was the finance manager and did all the final paperwork and was also great to work with. This was one of the easiest buying experiences I’ve had and I have probably purchased over 20 cars in my life Jeff

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I can’t say enough amazing things about Mohamed Bouzerd,

I can’t say enough amazing things about Mohamed Bouzerd, the sales manager at Plaza Auto Mall! He went above and beyond to help me fulfill my dream of owning the 2025 Land Cruiser. From the moment I stepped into the dealership, Mohamed’s professionalism, attentiveness, and genuine care stood out. He took the time to answer all my questions, guided me through every detail of the car, and made the entire buying process smooth and stress-free. His dedication and expertise were evident throughout, turning what could have been a complex process into an enjoyable experience. A huge thank you to Mohamed for making my dream car a reality! If you’re in the market for a vehicle and want a sales manager who truly prioritizes his customers, look no further than Mohamed Bouzerd!

I can’t say enough amazing things about Mohamed Bouzerd,

I can’t say enough amazing things about Mohamed Bouzerd, the sales manager at Plaza Auto Mall! He went above and beyond to help me fulfill my dream of owning the 2025 Land Cruiser. From the moment I stepped into the dealership, Mohamed’s professionalism, attentiveness, and genuine care stood out. He took the time to answer all my questions, guided me through every detail of the car, and made the entire buying process smooth and stress-free. His dedication and expertise were evident throughout, turning what could have been a complex process into an enjoyable experience. A huge thank you to Mohamed for making my dream car a reality! If you’re in the market for a vehicle and want a sales manager who truly prioritizes his customers, look no further than Mohamed Bouzerd!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very bad service won’t buy car here again doesn’t care

Very bad service won’t buy car here again doesn’t care about customer and not professional

Very bad service won’t buy car here again doesn’t care

Very bad service won’t buy car here again doesn’t care about customer and not professional

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Vey bad services and unprofessional especially the

Vey bad services and unprofessional especially the finance manager Kai cheng (Steve) . Won’t come to this dealer buy car again.

Vey bad services and unprofessional especially the

Vey bad services and unprofessional especially the finance manager Kai cheng (Steve) . Won’t come to this dealer buy car again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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