Reviews
Write a reviewSatisfied new Trax leaser
My lease on my Equinox was almost up and due to having no big down payment or a perfect credit history I was unsure how I could get another vehicle. I received a special offer for my current lease to be paid off (4 months) and a rebate. Upon walking into Chevrolet of Wooster my fears soon disappeared. I was greeted by a salesman (Shane) and was treated just as someone with a lot of money. I knew I wouldn't be able to make the higher payments on another Equinox and told him what I really needed and he told me about the Trax. It is funny because it was just exactly what I was looking at on the internet. I am totally satisfied with this dealership and will tell all that ask. Thanks Shane
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your review. We are so happy that we were able to meet your needs. Enjoy your new Trax and have a Happy New Year! Jan Bunting, Customer Service Manager
2500 HD duromax
Saturday late afternoon I pulled into there dealership looking to trade on a new truck! I kept saying what I wanted, I am very precise on what I want, there it was the truck the owner had drove a few times.I kept saying it was late and I didn't want to keep them from going home, in which Shane would say it's no problem, an hour after closing time they unloaded personal items of the dealership owners and I was on my way home with a2016 crew cab 2500 HD duromax! Thanks to Shane Mast for attentive help giving my phone a blue tooth to the trucks system and finding out every question I had which can be a lot of questions with the LTZ package ! Look them up!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hope you enjoy your Silverado. We really appreciate your comments and hope that you will share your experience with your friends and family in Howard. Happy New Year! Jan Bunting, Customer Service Manager, Chevrolet of Wooster.
great service and experience
I went to chevy of wooster in a desperate need of a vehicle. I am not someone qho likes car shopping at all and I was abke to tell Ray my dealer what i wanted and within 2 hours I was driving off with exactly what I was looking for. Ray and the underwriter was so helpful and made the process so easy and actually fun. I would honestly recomend anyone going here and i can ensure you they will do all they can to meet youe needs for a vehicle. It was so refreshing to find a dealership whi still values it cusromers and provides great customer servicw..Thank you guys again!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We really enjoy hearing your great comments. Thank you for coming in and joining our Chevrolet of Wooster family. Have a wonderful New Year and enjoy your vehicle. Jan Bunting, Customer Service Manager.
very satisfied new auv owner
I went to chevy of wooster in desperate need of a used vehicle. I am not someone qho enjoys car shopping at all. Ut i can hinestly say when I left thw dealersgup I was very happy an no longer dreaded car shopping.. the staff here was amazing,informative and helpful. I was able to tell the dealer exactly what i wanted and within 2 hours i drove off the lot qith a new vehicle that fir my guidlines exactly.. this was the best vehicle shopping expeeien e i evelr had..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It is great to hear you had a enjoyable experience. Thanks for sharing it here. Jan Bunting, Customer Service Manager, Chevrolet of Wooster.
Perfect Long Distance Experience
After months of looking for the "right" truck, I found a 2011 Denali on the Chevrolet of Wooster website. Got the on-line quote and was still interested, so sent off an inquiry about availability. They responded first thing the next morning (I sent my inquiry after they had closed), and told me that it was still on the lot. I arranged to test drive it that night before they closed at 6 pm. Left work early, hit traffic and the apx 100 mile drive took me longer than expected. Ray Stewart was very understanding, and accommodating when I pulled into the dealership at 5:45 pm. He allowed me plenty of time to inspect the truck, and then we went on a good long test drive. Talked about the truck a bit more afterwards, and I told him I wanted to think about it overnight. Next morning, Ray called to follow-up with me. We discussed pricing, and came to an agreement. So, I drove the 100 miles back up there and picked it up that night. LOVING my truck. Thanks Ray! Mark
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our on-line visibility is terrific. We really try our best to price right the first time. Because of customers like yourself that travel several miles to take advantage of those prices we are successful. Mark thanks for your nice comments and we really hope that you tell all your friends and family to come see us when they are shopping for a new or used vehicle. Happy New Year! Jan Bunting, Customer Service Manager.
Friendly and very knowledgeable staff
Jack was a joy to work with from start to finish. Thanks for the new truck the family and I couldn't be happier
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jack has been with the dealership a long time. He is vey knowledgeable and I am happy to hear you enjoyed your experience with him. Have a Happy New Year and remember we are here for those service needs. Jan Bunting, Customer Service Manager, Chevrolet of Wooster.
