Reviews
Write a reviewFast great service
Purchased a used 2014 Malibu there, the whole process was fast and professional told them what I wanted to pay and they made it happen even after they are still are kind even when they are servicing my car and treat me the same as a new customer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Buying a used truck.
I went to Chevrolet of Wooster recently to buy a used 2016 Ford F-150 that they took in on trade. It was my first truck buying from any dealer and I will say they were the nicest and friendliness people you will every meet. They work with me and answer all my questions that I had to ask. If I was to buy another vehicle and know someone looking to buy a vehicle I would recommend going to Chevrolet of Wooster .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Matt, Thank you for taking time to comment. We always do our best to price right and make sure our customers are happy with their purchase. Thanks again. Jan Bunting, Customer Service Manager
2017 equinox
I have recently purchased a car from salesman Brady Shriver he made the buying process as easy as possible and went above and beyond my expectations with my 2017 equinox!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking time to share your experience. Brady is one of our great Sales Team members. We are lucky to have him.
GREAT FOLKS!
Great bunch there, didn't buy, car wasn't exactly what I was a looking for, mostly because I'm picky. But everyone was great to deal with and was accommodating ,didn't try to push a car I wasn't into. Will definitely stop again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking time to write a review. We really appreciate all your kind words. We do our best to not pressure any of our customers. Thank you for noticing.
Not what was needed
Was looking to get into a lower payment vehicle but still needed to pull a trailer advised the dealership of this and like all dealer's was told anything to get you there and was shown only the vehicle that was needed to be gotten rid of on that day when ask about other vehicles dealer discouraged from looking at so ended up with what they wanted to sell
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I am sorry you were unhappy with your experience. We do not use trickery. Sometimes because of situations beyond our control it is not always the outcome we want. I am glad there was a vehicle that would fit your situation. We can only do so much. It depends on what fits in the customers budgets sometimes.
2016 Colorado
Drove 2 and a half hours to this dealership due to them having the red rock Colorado Z71 crew cab cheaper than anywhere near me. Overall satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking time to come all the way to OHIO. I hope you will enjoy your Colorado. They are really great trucks. Have a great Holiday and thank you for sharing your experience. Jan Bunting, Customer Service Manager, Chevrolet of Wooster.
2016 chevy trax
Very pleased with the help and guidance from salesman Brady Shriver who was able to get us a great deal on our brand new chevy trax. I told him what we were looking for and he had it all ready to go when we walked in the door! He also was willing to come in on his day off to make a deal with us! Thanks again Brady!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We hope you are enjoying your Trax. It was a great vehicle to choose. Brady will take great care of you and your future needs. Thanks for taking time to share your experience. Jan Bunting, Customer Service Manager at Chevrolet of Wooster.
Drove from Virginia to purchase car from these guy
It takes a bit of trust to drive 6+ hours to buy car from someone. The fact that this was even a used car, though with less than 2k miles, but still used, made it even riskier. After talking with the crew here, I felt totally confident in making the drive. When we pulled up, the car was washed, cleaned and sitting out front waiting for us. Paperwork was ready and fast and we were in and out in about 1 hour! I can not say enough good about this place.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Mark for commenting on your experience. I am glad you were happy. If you ever need us we will be here. Regards, Jan Bunting Customer Service Manager CHEVROLET OF WOOSTER
Excellence in Action
I found my 2015 Chevy Silverado online and sent an email to the dealership. Brandon Burgett, the sales rep I worked with, contacted me and we played phone tag for a day or two (mostly because of my schedule). I dropped in unannounced one Saturday and he patiently worked with me while I tried out a couple of trucks. I called him on Monday morning to let him know that I had made a decision and by Monday evening, I was sitting in the driver's seat heading home. Great customer service, great staff and great experience. Worth the 45 minute drive for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chris, Thank you for taking time to share your experience with us. Brandon will continue to assist you whenever you need anything. Enjoy your vehicle. Regards, Jan Bunting Customer Service Manager CHEVROLET OF WOOSTER
2008 Toyota Tundra
Great buying experience. Was a little hesitant traveling over an hour and a half to look at a used truck but Ray Stewart gave me his word and went above and beyond what some salesmen would do to reassure me the truck was as advertised and in great shape. And he was correct. So we headed down to Wooster Chevy. Ray greeted us at the door with the truck out front and ready to go. After 4 trips to the sales mgr, Ray got me the truck at the monthly payment I was looking for. So very happy about that. Would definitely would recommend giving Ray a call when your looking for your next new or used car/truck.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark, Thanks for your comments. It is always nice to hear our Sales Team members are doing the best job they can for the customer. We are happy to have you as a new member of our Chevrolet of Wooster family. Ray would be happy to take care of any of your family or friends you send his way. Have a Happy New Year. Jan Bunting, Customer Service Manager at Chevrolet of Wooster