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Herb Chambers Lincoln of Norwood

(1,158 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2026 state dealer award
View 18 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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Reviews

(1,158 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Lincoln of Norwood from DealerRater.

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Greg Mirable was friendly, knowledgeable about Lincoln, and a pleasure to work with - highly recommend.

Greg Mirable was friendly, knowledgeable about Lincoln, and a pleasure to work with - highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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Always a flawless and non complicated experience. We drive 11/2 hours to Herb Chambers Lincoln to receive a five star experience. I highly recommend Herb Chambers to anyone looking for their next vehicle.

Always a flawless and non complicated experience. We drive 11/2 hours to Herb Chambers Lincoln to receive a five star experience. I highly recommend Herb Chambers to anyone looking for their next vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are delighted to see this rating! Have a great day!

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Herb Chambers Lincoln in Norwood has a very well run, professional organization. And the service waiting area is superior to other dealerships.

Herb Chambers Lincoln in Norwood has a very well run, professional organization. And the service waiting area is superior to other dealerships.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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My vehicle was repaired right on time as I was told by the service manager. It was very easy to scheduled the appointment, and have the vehicle done right the first time.

My vehicle was repaired right on time as I was told by the service manager. It was very easy to scheduled the appointment, and have the vehicle done right the first time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Alfred Pandozzi, we are delighted to see this rating! Have a great day!

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The service department is fantastic. They always take in my vehicle and treat it as much of a priority as I do. I was traveling and they arranged to have the car delivered when it was done. Best dealership service dept I?ve ever dealt with.

The service department is fantastic. They always take in my vehicle and treat it as much of a priority as I do. I was traveling and they arranged to have the car delivered when it was done. Best dealership service dept I?ve ever dealt with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lisa Habig, thanks so much for rating us so high! Be safe on the road!

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Jim Lewis and Greg were great. I have worked with Jim several times in the past and he was the reason I came back there to get a new Lincoln. He is a great guy and makes the process easy and comfortable.

Jim Lewis and Greg were great. I have worked with Jim several times in the past and he was the reason I came back there to get a new Lincoln. He is a great guy and makes the process easy and comfortable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thanks so much for rating us so high! Be safe on the road!

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Salesman Helped me locate and purchase a car with special options and color. Cat was delivered in a timely manner. He came in on his day off to make sure the car was detailed and all paperwork was completed. This is the second car I've purchased from this dealership in the last 2 years.

Salesman Helped me locate and purchase a car with special options and color. Cat was delivered in a timely manner. He came in on his day off to make sure the car was detailed and all paperwork was completed. This is the second car I've purchased from this dealership in the last 2 years.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Victor Souza, thank you again for taking the time to let us know how we did!

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I had a very pleasant experience and did buy a car. I am a single woman and this is ALWAYS a very stressful experience. I had a very different and positive experience this time. I will begin with the negative. I do feel a bit uneasy about the website and fine print. I went as they were advertising 0% financing and $ off of the existing 2025 cars. When you click on the car and enter through the 0% deal the price of the 25s includes 6k off of the price. In a TOTALLY different spot on the website it says you cannot combine offers. That said the salesman I worked with was lovely. The next person (sales manager perhaps) also very good. I am still working some things out and feel well supported by the staff and have an overall VERY good feeling. I wish I could do 4.5 as everything but the tricky advertising has been outstanding so far. AS OF NOW I have already reccomend the dealer and salesperson to 2 ppl looking for similar vehicles.

I had a very pleasant experience and did buy a car. I am a single woman and this is ALWAYS a very stressful experience. I had a very different and positive experience this time. I will begin with the negative. I do feel a bit uneasy about the website and fine print. I went as they were advertising 0% financing and $ off of the existing 2025 cars. When you click on the car and enter through the 0% deal the price of the 25s includes 6k off of the price. In a TOTALLY different spot on the website it says you cannot combine offers. That said the salesman I worked with was lovely. The next person (sales manager perhaps) also very good. I am still working some things out and feel well supported by the staff and have an overall VERY good feeling. I wish I could do 4.5 as everything but the tricky advertising has been outstanding so far. AS OF NOW I have already reccomend the dealer and salesperson to 2 ppl looking for similar vehicles.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello jk, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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Exceptional experience! From the warm greeting to efficient sales and finance, they got me the exact car I wanted—options and all—faster than expected! Thank you to Greg and the team!

Exceptional experience! From the warm greeting to efficient sales and finance, they got me the exact car I wanted—options and all—faster than expected! Thank you to Greg and the team!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to rate us! You really made our day today.

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Great experience. Mara and Jim were wonderful.they made the process of purchasing 2 cars effortless. And though we couldn’t make up our minds on colors, Mara searched until she found exactly what we wanted

Great experience. Mara and Jim were wonderful.they made the process of purchasing 2 cars effortless. And though we couldn’t make up our minds on colors, Mara searched until she found exactly what we wanted

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Diane, We’re glad to hear that Mara and Jim made your car-buying experience effortless and enjoyable. It’s great to know Mara was able to find exactly what you were looking for, and we look forward to seeing you again in the future! - Herb Chambers Lincoln of Norwood

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