Jacky Jones Chrysler Dodge Jeep Ram

I had my Jeep Wrangler in for an oil change. The online scheduling and process at the dealership went well. The price was very reasonable with a special going on at the time. They also rotated the tires and did a multipoint inspection. Harrison was courteous and helpful with the whole process. When I got home, I checked over things myself and found the engine coolant about an inch below the low-level mark in the reservoir. This was either not checked in the multipoint inspection or someone forgot to top it off. It made me wonder what else may have been missed.

I trust them, specially Harrison. I’ve been Jacky’s customer for years without incidents. 🇺🇸👍

Outstanding customer service. Staff was incredible, very helpful and kept me informed throughout. Facilities were great.

Understood the problem and worked hard to fix it. Windshield washer required a new part and caused some delay. Got the part the ne3xt business day and got me on my way. Work was covered by warranty.

Very good service experience, will definitely be back for future service needs. Friendly quick, convenient.

Just Fast, friendly, Professional service and a great price.....recommending to my friends in Gainesville !

Amy was wonderful and made my experience seamless. She was very professional and communicated throughout the process.

Very easy to deal with. Able to test drive 4 trucks and kept the one we decided on overnight for extended try. More than accommodating throughout the entire dealership. This was my second truck purchase from them. Highly recommend to anyone. Went looking for a lawn mower and came home with a truck!!!!

Very friendly service personnel and nice waiting area. I think the price was very fair. Wiil be checking to see if they can do my wife's car.

Jacky Jones Service Center is always great to work with. Scheduling is easy, and the customer service is always top-notch. I used to go out of town, but now I stick with them—they’re more affordable, closer, and just really friendly. Definitely recommend, especially Amy!