Ambar Motors

Los peores de Miami, muy mala experiencia al adquirir un vehículo ahi, me hicieron ir en la post venta durante semanas por venderme un auto con las gomas malas, reclamé varias veces y solo me dieron 2 gomas y para colmo, no son las del auto. Al volver a reclamar, el Sr Isaac, gerente, se lavó las manos y se desligó del problema. Además me dejaron el auto durante tiempo si la placa legal, y me decían solamente que no me preocupara, que la policia no se daria cuenta (????) , de veras es algo INCREIBLE!! Exijo que me den las 4 gomas de mi auto, esto lo llevaré hasta lo último en denuncias

For any potential customers of Ambar Motors in Doral, Florida. I first discovered the vehicle I was interested in online through cars.com. I was contacted by the online sales department (Beatriz Jimenez) and we went over details of the vehicle, condition, mileage, and Carfax concerns. I was assured on how nice this car was and that there were no known issues to the dealership. This was a pleasant experience, after speaking with Beatriz some more I was then contacted by the finance manger (Phillip Lopez) to discuss pricing and overall condition of the vehicle. Negating was done via text with Mr. Lopez, the dealership was firm on its listed price, which wasn’t unfair for the vehicle in the described condition. Unfortunately, the dealership has, as mentioned before in reviews, some rather large fees associated with buying from them. A $999 dealer fee, $499 electronic filing fee, and a $377 tag fee. For a total of $1500 in fees added to the before tax price of the vehicle, a car listed at $30,999 just became a $34,873 car. Dealer fees are common practice but not in amount like this. Since I was 500 miles away from the dealership I needed to set the price in stone before ever seeing the car in person. I was confident that the car described would be as it was advertised for something in this price range. I came to an agreement in the price and flew down to see the car the next day, arrived at the dealership with a known timeframe for them to work over the car I believe. Car was not in the same storage position it was pictured in over the course of dealing with Ambar. Car was very dirty, engine bay was extremely dirty, small little defects were found throughout the vehicle, i.e., Missing fasteners, lids, and dents and scratches. Tires did not look great but tread depth in center was acceptable for the purpose of driving it home. So, the deal was pretty much already set up, couldn’t negotiate the price anymore due to agreements made via text. I discovered the broken passenger seat, which they seem to not know of. Phil agreed the dealership would pay to have the seat fixed after the sale. That seemed fair to me and we proceeded with the purchase. In the week that follows the sale large issues became more apparent, a quoted $4000. Fuel leak was discovered, and tires showing the steel belting on the insides on the front of vehicle. Pictures attached. The dealership paid for the seat repair as promised but completely ignored all other found issues. Leaving me to pay over $6500 on my “nice, fairly priced” car. Very fortunate no one was hurt from these discovered issues; dealership was aware of the tires easily due to them claiming they put new brakes on the vehicle. They considered changing the brake pads out, new brakes. Rotors were not resurfaced or replaced at all. All in all, I would caution anyone from visiting this dealership due to the undisclosed issues that could potentially cause massive damages to others health and your own.

For any potential customers of Ambar Motors in Doral, Florida. I first discovered the vehicle I was interested in online through cars.com. I was contacted by the online sales department (Beatriz Jimenez) and we went over details of the vehicle, condition, mileage, and Carfax concerns. I was assured on how nice this car was and that there were no known issues to the dealership. This was a pleasant experience, after speaking with Beatriz some more I was then contacted by the finance manger (Phillip Lopez) to discuss pricing and overall condition of the vehicle. Negating was done via text with Mr. Lopez, the dealership was firm on its listed price, which wasn’t unfair for the vehicle in the described condition. Unfortunately, the dealership has, as mentioned before in reviews, some rather large fees associated with buying from them. A $999 dealer fee, $499 electronic filing fee, and a $377 tag fee. For a total of $1500 in fees added to the before tax price of the vehicle, a car listed at $30,999 just became a $34,873 car. Dealer fees are common practice but not in amount like this. Since I was 500+ miles away from the dealership I needed to set the price in stone before ever seeing the car in person. I was confident that the car described would be as it was advertised for something in this price range. I came to an agreement in the price and flew down to see the car the next day, arrived at the dealership with a known timeframe for them to work over the car I believe. Car was not in the same storage position it was pictured in over the course of dealing with Ambar. Car was very dirty, engine bay was extremely dirty, small little defects were found throughout the vehicle, i.e., Missing fasteners, lids, and dents and scratches. Tires did not look great but tread depth in center was acceptable for the purpose of driving it home. So, the deal was pretty much already set up, couldn’t negotiate the price anymore due to agreements made via text. I discovered the broken passenger seat, which they seem to not know of. Phil agreed the dealership would pay to have the seat fixed after the sale. That seemed fair to me and we proceeded with the purchase. In the week that follows the sale large issues became more apparent, a quoted $4000. Fuel leak was discovered, and tires showing the steel belting on the insides on the front of vehicle. Pictures attached. The dealership paid for the seat repair as promised but completely ignored all other found issues. Leaving me to pay over $6500 on my “nice, fairly priced” car. Very fortunate no one was hurt from these discovered issues; dealership was aware of the tires easily due to them claiming they put new brakes on the vehicle. They considered changing the brake pads out, new brakes. Rotors were not resurfaced or replaced at all. All in all, I would caution anyone from visiting this dealership due to the undisclosed issues that could potentially cause massive damages to others health and your own.

I don’t Normally write reviews, but in this case I must say they've earned it. Super nice staff , no pushy sales people , easy buying process, Great service, selection, pricing, I just can’t say enough about this guys. Anybody can sell a car but few go out of their way and exceed your expectations even after the sale. That’s the way to earn customer trust and repeat business. Thank you for the amazing experience, keep up the great work.

Absolutely horrendous dealership! Manager talks down to you and they could care less about their customers. Follow up and follow through is terrible and dealership fees are 3x of that of other dealers in the area. Unless you want to be treated terribly I wouldn't recommend this dealership to my worst enemy.

We purchased a used car, was disappointed from the beginning. The car we saw on the website was not at the facility, we were up sold on a more expensive car. We found no spare tire when we got a flat tire on the road about a month after the purchase. We were upsold a partner Walmart oil change program, only to be told by Walmart that they do not service this make car. They do not return, or often don’t answer calls. I would not recommend them, EVER!

Terrible servicio, no los recomiendo, me estafaron, me robaron $1900, Jaime Vega es el vendedor que me estafo. Se inventan los nombres de los managers para que uno no pueda quejarse.

Do not buy cars on this site, cars that do not work and wash their hands with their supposed guarantee, after signing a few days they changed the business and I had to pay more because they would take away the vehicle

My wife and I purchased a Honda CRV several years ago from a young gentleman named Leonardo DeAngelis at Amber Motors 4875 NW 77th Ave, Doral, FL 33166 We liked him right away and could tell that he really cares about helping the customers. He listened intently and was very easy going making you really feel at ease. And funny too! We have kept in touch with Leonardo over the years and we consider him a very good friend. Now when your car salesmen becomes a friend man that says a lot! I think Ambar Motors (305) 827-8484 is very blessed to have Leonardo as a sales rep, he’s a keeper for sure!!! God Bless You Leonardo my friend! You have such a big heart!

I inquired about a vehicle I saw on their site. They contacted me on Friday, 08/14/20, and scheduled my appointment the same day. I left work early on Friday, 08/14/20 apparently just to waste my time. They were not able to work something out in order to get me in the vehicle I was interested in. I left the dealership without a vehicle after wasting more than an hour there. They contacted me again today, 08/18/20, provided misleading information over the phone, the person on the phone reassured me they will get me in the vehicle I was interested in, I made it clear to her that I was just there on Friday, 08/14/20, and I had no desire in wasting my time again. Again, she reassured me that she was instructed to specifically contact me to ensure they get me in that vehicle. Guess what? I left work early AGAIN to waste my time AGAIN. I requested to speak to the Manager at this point (Mr. Lopez) in which his only solution was to apologize and stated "you can give us a bad review, but I apologize for this". As a Manager that's your only solution? I'm a healthcare worker and playing with people's time during this pandemic is unacceptable. Unbelievable that these people are in business. They tell you what you want to hear over the phone just to get you in and waste your time.