West Herr Ford of Rochester

Everything was, nice service and good timing. My truck is running very good. No complaints.

Adam and Tyler were absolutely amazing to deal with! Quick, informative and provided me a loaner to use while my vehicle was in for service. Repairs done quickly and done right the first time.

All went well, however my request to have my tires air checked and fill as needed was not accomplished

Tony works for you to find the best solution for your needs and takes the next mile to make it even better!

Tyler was great in helping me get a new tail light, and saved me money

Great customer service. I was very satisfied with the job they did. I will go back fir any service my cars needs

Zachery provided me excellent customer service. We discussed the best options for me and my vehicle and I appreciated Zachary’s honesty and advice.

Although, this was a recurring issue, they made sure this time it wouldn't happen again by ordering a replacement. Also compensated me for my time. The staff in the service department are always friendly.

Zachary was great. Very helpful answer all my question Would come back to him any time I need something done

Overall West Herr has been great to work with ,from sales to service and collision repair. The whole team has gone above and beyond to have great customer service. We are on our third vehicle purchase and will definitely return and recommend.