Reviews
I have purchased 2 vehicles from them and have been very
I have purchased 2 vehicles from them and have been very satisfied with everything they have done. Service department is also very good and have you in and out in no time.
I have purchased 2 vehicles from them and have been very
I have purchased 2 vehicles from them and have been very satisfied with everything they have done. Service department is also very good and have you in and out in no time.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Worst experience of my life- unprofessional and
Worst experience of my life- unprofessional and incompetent. No regard or consideration for the customers time. Our vehicle sat untouched for 32 days with no sense of urgency to get things fixed. Service manager was rude and service associate was same. We were accused of neglecting our vehicle on 3 separate occasions - apparently they don’t understand that a car owner can perform their own oil changes and maintenance without bringing it to a dealership. After the car was “fixed”, we found parts in the truck that were never put back in the car - resulted in 3 return trips to get the car put back together accurately. Stay as far away from this dealership as you can, if I could give zero stars I would
Worst experience of my life- unprofessional and
Worst experience of my life- unprofessional and incompetent. No regard or consideration for the customers time. Our vehicle sat untouched for 32 days with no sense of urgency to get things fixed. Service manager was rude and service associate was same. We were accused of neglecting our vehicle on 3 separate occasions - apparently they don’t understand that a car owner can perform their own oil changes and maintenance without bringing it to a dealership. After the car was “fixed”, we found parts in the truck that were never put back in the car - resulted in 3 return trips to get the car put back together accurately. Stay as far away from this dealership as you can, if I could give zero stars I would
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
It is a pleasure to deal with Freehold Honda for my car's
It is a pleasure to deal with Freehold Honda for my car's maintenance needs. The staff are very professional. The mechanics' work is reliable.
It is a pleasure to deal with Freehold Honda for my car's
It is a pleasure to deal with Freehold Honda for my car's maintenance needs. The staff are very professional. The mechanics' work is reliable.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Not satisfied at all problems weren’t fixed.
Not satisfied at all problems weren’t fixed... made worse . Would not recommend this dealership
Not satisfied at all problems weren’t fixed.
Not satisfied at all problems weren’t fixed... made worse . Would not recommend this dealership
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I have no problem with my service, everything was done
I have no problem with my service, everything was done right , thank you for you time
I have no problem with my service, everything was done
I have no problem with my service, everything was done right , thank you for you time
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service.
Excellent service. waiting area is under construction causing inconvenience to the customer specially during cold winter days .
Excellent service.
Excellent service. waiting area is under construction causing inconvenience to the customer specially during cold winter days .
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
He was a great salesperson and will use him going
He was a great salesperson and will use him going forward. Will recommend to everyone.
He was a great salesperson and will use him going
He was a great salesperson and will use him going forward. Will recommend to everyone.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This is the worst Honda dealer I’ve ever been to.
This is the worst Honda dealer I’ve ever been to. The service advisors sit in an unventilated and cold garage and the service is poor. The multipoint inspections are not as thorough as I’ve seen at other Honda dealers.
This is the worst Honda dealer I’ve ever been to.
This is the worst Honda dealer I’ve ever been to. The service advisors sit in an unventilated and cold garage and the service is poor. The multipoint inspections are not as thorough as I’ve seen at other Honda dealers.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Sales Representative Amhad Alsoub was outstanding in his
Sales Representative Amhad Alsoub was outstanding in his efforts with bringing our lease deal to fruition. He was able to accommodate our special needs and coordinate the payments from several sources including my parents from out of state. He should be commended for his patience, thoroughness and professionalism. Thank you.
Sales Representative Amhad Alsoub was outstanding in his
Sales Representative Amhad Alsoub was outstanding in his efforts with bringing our lease deal to fruition. He was able to accommodate our special needs and coordinate the payments from several sources including my parents from out of state. He should be commended for his patience, thoroughness and professionalism. Thank you.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Damian Simonelli was very helpful and very patient during
Damian Simonelli was very helpful and very patient during the time we were buying the vehicle.
Damian Simonelli was very helpful and very patient during
Damian Simonelli was very helpful and very patient during the time we were buying the vehicle.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car