Reviews
Jordan waters did a wonderful job. The service team did a great job on repairing the multiple issues in a timely manner. Thanks again to the Honda team.
Jordan waters did a wonderful job. The service team did a great job on repairing the multiple issues in a timely manner. Thanks again to the Honda team.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always really great service both when purchasing a car and when having service work done.
Always really great service both when purchasing a car and when having service work done.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s fantastic to hear our team delivered great support both when you purchased your Honda and during your service visits. Thank you for the five-star rating and for trusting us with your Honda. We look forward to assisting you again.
Great service and very knowledgeable people. If you have an appointment you are checked as soon as you arrive.
Great service and very knowledgeable people. If you have an appointment you are checked as soon as you arrive.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our team’s expertise and prompt check-in process. We look forward to keeping your Honda Accord running smoothly at your next appointment.
I was greeted promptly when I arrived. Work was completed ina reasonable amount of time I was completely satisfied. In
I was greeted promptly when I arrived. Work was completed ina reasonable amount of time I was completely satisfied. In
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear our prompt greeting and efficient service on your Honda Accord met your expectations. Thank you for sharing your positive experience, and we look forward to assisting you again.
Service Dept (specifically Richie) provided excellent customer service. I would recommend to fellow Honda owners.
Service Dept (specifically Richie) provided excellent customer service. I would recommend to fellow Honda owners.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear Richie provided excellent service for your Honda Pilot. Thank you for recommending us to fellow Honda owners.
The times I've been here it's always been amazing kevin letters is the goat foreals and if you looking to buy a car highly recommend Travis abston he is a no xx guy 10/10 you will come out with at new car with him
The times I've been here it's always been amazing kevin letters is the goat foreals and if you looking to buy a car highly recommend Travis abston he is a no xx guy 10/10 you will come out with at new car with him
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
What a pleasure to hear Kevin has consistently impressed you and that Travis made your car purchase so seamless. Thanks for recommending him, and we look forward to helping you with your next vehicle.
Dear Shottenkirk Honda of Cartersville Team, We are writing to share our positive experience with Shottenkirk Honda of Cartersville. We specifically want to commend our service representative, Ginger, for her excellent assistance. We originally brought our vehicle in because the AC was not cooling like it used to. We also requested an express oil and filter change. Following a thorough multi-point inspection, the following services were performed: - Replacement of the water pump, drive belt, and coolant - AC compressor shaft seal replacement - AC evaporator cleaning and disinfectant service - Brake fluid flush - Front transfer case fluid drain and fill - Replacement of front brake pads and resurfacing of front rotors - Replacement of rear brake pads and resurfacing of rear rotors After a horrible experience with another local dealership and their questionable practices, we truly appreciated the professional service we received here. Best regards, Gregory and Colleen Wheatley
Dear Shottenkirk Honda of Cartersville Team, We are writing to share our positive experience with Shottenkirk Honda of Cartersville. We specifically want to commend our service representative, Ginger, for her excellent assistance. We originally brought our vehicle in because the AC was not cooling like it used to. We also requested an express oil and filter change. Following a thorough multi-point inspection, the following services were performed: - Replacement of the water pump, drive belt, and coolant - AC compressor shaft seal replacement - AC evaporator cleaning and disinfectant service - Brake fluid flush - Front transfer case fluid drain and fill - Replacement of front brake pads and resurfacing of front rotors - Replacement of rear brake pads and resurfacing of rear rotors After a horrible experience with another local dealership and their questionable practices, we truly appreciated the professional service we received here. Best regards, Gregory and Colleen Wheatley
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It means a lot to receive this five-star rating. We’re pleased our service representative restored your Honda CR-V’s AC performance and completed all recommended repairs after the multi-point inspection. Thank you for giving us the chance to earn back your trust.
Honestly... I'm blown away by the service I got. I wasn't hounded when I first got out of my vehicle but I was greeted immediately by any employee that came within 5 feet of me. Direct eye contact and smiles all around made me feel comfortable and when I was ready to talk with someone, it was like Billy had read my mind. Such a friendly and knowledgeable guy. He went above and beyond and spent several hours with me even though I was just looking. When it comes down to it, I went to the dealership to see what was on the lot and I ended up leaving with the exact vehicle I had been researching. Billy was most certainly the reason for my purchase that day and anyone who asks me about my new car will reference him by name.
Honestly... I'm blown away by the service I got. I wasn't hounded when I first got out of my vehicle but I was greeted immediately by any employee that came within 5 feet of me. Direct eye contact and smiles all around made me feel comfortable and when I was ready to talk with someone, it was like Billy had read my mind. Such a friendly and knowledgeable guy. He went above and beyond and spent several hours with me even though I was just looking. When it comes down to it, I went to the dealership to see what was on the lot and I ended up leaving with the exact vehicle I had been researching. Billy was most certainly the reason for my purchase that day and anyone who asks me about my new car will reference him by name.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s fantastic to hear how at ease you felt from the moment you arrived. We’re delighted Billy could spend time answering your questions and help you find the exact Honda Civic Hybrid you wanted. Congratulations on your new car and enjoy every moment behind the wheel.
Excellent staff! Very friendly and knowledgeable! Terry was great to help us find the best fit for our needs!
Excellent staff! Very friendly and knowledgeable! Terry was great to help us find the best fit for our needs!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear our team made such a positive impression and that Terry helped you find the perfect fit. Congratulations on your new Honda Odyssey and enjoy every adventure ahead!
Service was fast and simple. Staff was nice and welcoming and forthcoming with all my car needs.
Service was fast and simple. Staff was nice and welcoming and forthcoming with all my car needs.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted the service was swift and straightforward and that our team was welcoming and addressed all your Honda needs. Kevin and everyone appreciate your feedback. Thank you for choosing us.