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Todd Wenzel Buick GMC of Davison

(101 reviews)

Reviews

(101 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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excellent

everything I expected from a dealer will recommend to friends. Mike Makowiec and Mike Cooper were fantastic to work with. Got a great deal! Will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

GREAT TIME!

Mike was a blast, and he made the whole experience great. I have had so many questionable experiences at other dealers, and Todd Wenzel has made it all better!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Can never find the problem

I have taken my GMC Acadia in here twice for service and both times they can never "duplicate" the problem, even though I experience the problem immediately upon leaving, and I still get charged for them to look at it. Done going here. Don't waste your time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Customer service , amazing people!

Great customer service by a top notch team! Joe Miller has always taken care of us, constantly updating us and always checking on us after any repairs have been done. We continue to drive a half an hour to get anything done on our cars at the dealership due to Joe Miller!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great customer service

Sean Misko was a pleasure to deal with- I would highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful service

We purchased a new 2015 GMC Sierra and we had a great sales experience at Todd Wenzel of Davison. Meghan was a pleasure to deal with and she was extremely helpful in providing what was needed and followed up with any issues or questions we had. She took her time to work with us to get us exactly what we needed. We?ll definitely advise all our friends and family to look for your dealership and for Meghan on their next purchase..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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will never go to this dealership again

Will never buy a vehicle here again!!!! Had nothing but problems since buying this vehicle from their dealership they are not helpful just want more money like everyone else

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great customer service and great staff!!

Once again Joe Miller went out of his way to research and find the best tires, the best deal and in my price range. He actually saved me alot of money which allowed me to make the other necessary repairs to my Envoy. He was very thorough with explaining everything that was going to be done as far as repairs go and my options. It was very surprising when he called a day later to make sure all was good and informed me of a Gift card I had earned. Joe has always taken car of myself and my family and even though Matt Williams, my sales guy, has left for another dealership, I will still continue to bring my vehicles to Joe Miller. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Todd Wenzel Dealership experience

I contacted your dealership through the internet and was impressed by the number of 2014 GMC Sierras you had in stock. I decided to stop in even though I live 40 miles away. I met Danny Ray without an appointment. He spent all day with my wife and I while we picked out a color and the options we wanted. He ran the paperwork in several ways to get us the best deal possible. Danny arranged for our trade in and for our insurance. Late in the day Danny got into the truck with us and went through all of the controls and infotainment selections. The truck was delivered to us that evening in top notch condition. I have purchased over 20 new vehicles in my life time and Danny Ray is by far the best sales person I have encountered. I will definitely recommend your dealership to anyone and I will tell people to contact Danny. Our trip to your dealership was an excellent experience and Mr. Ray is exactly what General Motors needs to promote it's products to the customer. He is knowledgeable about the vehicle, patient with the customer and shows a genuine desire to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words Gary. We appreciate you making the trip to do business with us. We look forward to seeing you again!

Just What You Hope to Find in a Dealership

Worked with Kevin W. in the purchase of a pre-owned GMC SUV. Kevin and manager, Ryan H. worked together to ensure my husband and I left the lot 100% satisfied. Great prices and awesome customer service; would definitely recommend and will definitely purchase future cars from Todd Wenzel in Davison.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words! We really appreciate that you chose to shop with Todd Wenzel. We look forward to seeing you in the future!