Reviews
Excellent customer service. 100% professionalism and efficiency. Mo from sales is awesome. I already know my next vehicle will be at this dealership! I recommend 100%
Excellent customer service. 100% professionalism and efficiency. Mo from sales is awesome. I already know my next vehicle will be at this dealership! I recommend 100%
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This dealership goes above and beyond to ensure that customers have an amazing experience from the moment they arrive until they leave. Christopher is exceptional; he is very knowledgeable about all aspects of my Audi vehicle and maintains a professional demeanor throughout the process. He ensures that I have an outstanding experience. I highly recommend this dealership.
This dealership goes above and beyond to ensure that customers have an amazing experience from the moment they arrive until they leave. Christopher is exceptional; he is very knowledgeable about all aspects of my Audi vehicle and maintains a professional demeanor throughout the process. He ensures that I have an outstanding experience. I highly recommend this dealership.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Audi South Orlando. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Romin was great and super quick to work with! Berto came out and talked about my next vehicle so it was killing to birds with one stone!
Romin was great and super quick to work with! Berto came out and talked about my next vehicle so it was killing to birds with one stone!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Joec, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
I recently brought my vehicle in for several services and new tires. Austin was my service manager and he always provides world class Service! He and his team are very thorough and always provide recommendations on what’s needed and services that are nice to have and reasons for selecting those services. Everything is transparent and always brings you along the journey each way while your vehicle is being serviced. I highly recommend Audi South Orlando and having Austin as your Service professional.
I recently brought my vehicle in for several services and new tires. Austin was my service manager and he always provides world class Service! He and his team are very thorough and always provide recommendations on what’s needed and services that are nice to have and reasons for selecting those services. Everything is transparent and always brings you along the journey each way while your vehicle is being serviced. I highly recommend Audi South Orlando and having Austin as your Service professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Audi South Orlando and we hope to be of service again in the future.
I am writing this to formally address the unacceptable level of service I received over the past three weeks regarding my Audi Q7. This has been, without question, the worst experience I have ever had with a service department. During the three week span my vehicle was I was forced to deal with Robert, Austin, and Jeff Throughout this process, it was clear that no one cared about the quality of work or the customer experience. I found myself in tears multiple times due to the lack of communication and the sheer incompetence displayed by your team.I have decided to take my money and my vehicle elsewhere. I would much rather pay more for peace of mind and basic professional courtesy than ever step foot in your dealership again. I will be sharing the full details of this three-week ordeal on Google and other review platforms to warn others against bringing their cars to this location.
I am writing this to formally address the unacceptable level of service I received over the past three weeks regarding my Audi Q7. This has been, without question, the worst experience I have ever had with a service department. During the three week span my vehicle was I was forced to deal with Robert, Austin, and Jeff Throughout this process, it was clear that no one cared about the quality of work or the customer experience. I found myself in tears multiple times due to the lack of communication and the sheer incompetence displayed by your team.I have decided to take my money and my vehicle elsewhere. I would much rather pay more for peace of mind and basic professional courtesy than ever step foot in your dealership again. I will be sharing the full details of this three-week ordeal on Google and other review platforms to warn others against bringing their cars to this location.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
Efficient and accommodating to my needs. Providing a uber ride to the nearby mall so I could take care of errand while routine maintenance was the ticket that sold me on this dealership.
Efficient and accommodating to my needs. Providing a uber ride to the nearby mall so I could take care of errand while routine maintenance was the ticket that sold me on this dealership.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Everything was great. I dropped my car off for an oil change and got a loaner vehicle. When my car was ready they called and I picked it up. No issues.
Everything was great. I dropped my car off for an oil change and got a loaner vehicle. When my car was ready they called and I picked it up. No issues.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
INCREDIBLY BAD, RUDE AND UNPREPARED PEOPLE, THE REQUESTED REPAIR WAS NOT PERFORMED AND WHEN WE COMPLAINED, WE WERE TOLD THAT THE DEFECT IN QUESTION COULD NOT BE REPAIRED AND THAT WE SHOULD TAKE THE VEHICLE ANYWAY, EVEN WITH THE DEFECT
INCREDIBLY BAD, RUDE AND UNPREPARED PEOPLE, THE REQUESTED REPAIR WAS NOT PERFORMED AND WHEN WE COMPLAINED, WE WERE TOLD THAT THE DEFECT IN QUESTION COULD NOT BE REPAIRED AND THAT WE SHOULD TAKE THE VEHICLE ANYWAY, EVEN WITH THE DEFECT
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Florentino, we are deeply disappointed by your experience at Audi South Orlando. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 674-0855 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Kory was great to work with and communicated everything in detail. He gave me honest advice on what I needed at this time.
Kory was great to work with and communicated everything in detail. He gave me honest advice on what I needed at this time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Audi South Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
I love Audi South Orlando. I was the first person to buy a car at the dealer when it opened in April 2014. Gio Kobaidze was our salesperson and to this day is still our salesperson. He is a fantastic salesperson and makes sure the car you purchase whether new or used is absolutely perfect for you. I highly recommend going to see Gio if you are looking for a new/used Audi. You rock Gio and we can't wait to work with you again in the future!! The whole dealership is fantastic from the moment you enter the front door. All the staff is so friendly and helpful.
I love Audi South Orlando. I was the first person to buy a car at the dealer when it opened in April 2014. Gio Kobaidze was our salesperson and to this day is still our salesperson. He is a fantastic salesperson and makes sure the car you purchase whether new or used is absolutely perfect for you. I highly recommend going to see Gio if you are looking for a new/used Audi. You rock Gio and we can't wait to work with you again in the future!! The whole dealership is fantastic from the moment you enter the front door. All the staff is so friendly and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi South Orlando! We always strive to provide personable and excellent customer service. Thank you again for the review!