Bay Ridge Honda

They were absolutely amazing. Got my dream car for the best price by far. I went to NJ and CT and they beat every price!! No wonder they were packed. My salesmen Daout was great and the female manager was so polite and made sure I was taken care of every step of the way!!

I had reached out to them about a used Pilot. I asked if they shipped cars. I am within a several hours drive, but if they shipped, I might avoid the drive. I was told they don’t sell, not don’t ship, to owners in my state. I asked if that was just their dealership or all of them in the state of NY. I asked so I would know whether to stop looking in that entire state or not. They did not respond back. I guess once they found out I was from another state, they did not want my business. Disappointing because I have driven to other states to buy cars before, so would be willing to do so this time, if they didn’t ship. I actually saw several vehicles of interest, other than the one I made contact on. I guess they didn’t want to bother. Maybe they are a fabulous dealer in person? I can only speak for my email interactions with them.

Stay away or triple check every single number before you sign any paperwork, do not believe anything they say until you actually see it written in contract. They are scamming customers, they lied and stole money from us, and I’m sure they did it to many others. And it’s nothing new for them it turns out - back in 2018 Bay Ride Honda was fined by NYS Attorney General and had to pay over $400,000 in penalties and restitution for overcharging and scamming customers. Look it up, it’s very easy to find. We have been loyal long time customers of Bay Ridge Honda, we just got 5th car in a row from them between me and my husband (4 leased, 1 bought), 4 of them we got from the same sales person - Stephanie Rivera. We have been happy with them for years, but now Stephanie Rivera, Dave (Vlad) the finance person, and managers (Stephanie or Stefanie, among others) decided to lie and cheat, and basically steal from us. We agreed on monthly lease payment with 0 down payment via text messages with Stephanie. We went to sign the paperwork, were very surprised with big amount we were supposed to pay at signing, but Dave (Vlad) didn’t want to show us the breakdown and was throwing numbers at us saying that it’s from Stephanie so must be right, that taxes are high, plus fees. Very surprised, but never expecting to be lied to and taken advantage of after all those years of being their customer, we signed the documents. It was 5th car we were getting from the same place, 4th from the same person, Stephanie would never lie to us we thought… We went over the paperwork as soon as we got home and saw they charged us $1,650 down payment + tax, that we never agreed on and/or approved. It was late evening so I emailed Stephanie requesting refund of the down payment. She called me the next morning acting surprised and trying to convince me that it’s not down payment, that it’s the way 0 down contracts are structured, etc. Lies. She then said that her manager will call me later that day - nobody called. She texted me later that finance manager will call me - no calls still. I emailed them and finally Stephanie (Stefanie?) the manager called me giving all strange explanations that didn’t make sense at all. All lies again. She promised to send me paperwork with correct number of miles the car had when we got it - document said 10, when it was actually 41 miles. If we go over mileage at lease end these 31 miles might make all the difference, but of course she didn’t send me the corrected document. I emailed them again - no response. They don’t care. Report it to the authorities (State and City), and to Honda corporate office if you were lied to and scammed, businesses like Bay Ridge Honda and their employees should be held responsible for their deceptive practices.

Professional sales- good environment. I ended up buying from m another dealer on a certified car. - the same - pice and condition won the deal. Bay Ridge was unable to lower the price. .

We had a very good experience buying a pre-owned Volkswagen Jetta GLI from Jeff Goldberg at Bay Ridge Honda. He was courteous, knowledgeable and thorough. Very happy with our Jetta!

It was great. Robert took care of us from beginning to the end. Made sure the process went through smoothly. Very straight forward. Go see Robert, will make you feel comfortable with everything. I do recommend on buying your next auto at Bay Ridge Honda.

ZERO STARS IF I COULD. I spent a week trying to buy a car from out of state and worked with a sales manager, David. After all that time, he didn't have the decency to call me but instead had the internet sales manager call me and tell me that they're no longer selling out of state. HORRIBLE, HORRIBLE THING TO DO.

Jamie is very easy to work with, he is straight up , no nonsense and will be up front about pricing , trade in value, what to expect moving forward etc… this is my second car from him and just like the first car, the process was smooth sailing

Our experience began with outstanding communication via email AND text with Ariana Toshek. She answered all my questions and was very welcoming. She gave us the courage to drive 1.5hrs from South NJ to Brooklyn. Next on deck - Sales Consultant Owais Khan. Car buying in general is stressful and he went out of his way to make it fun! Knowing this was our 1st time in Brooklyn he actually turned our test drive into a sight seeing tour. He even kept my 6 & 10 yr old entertained when we started to loose control of them! His product knowledge was ON POINT!!! He knew EVERYTHING about the CRV including the history and got my wife's phone totally set up in her new car. Looking back he was on point in every aspect of his job today and made it very smooth, comfortable, and fun! Warning...You are going to want to grab a drink with this guy after! Last and certainly not least the Finance Manager - Asad Basha. Like the rest of his team he made you feel completely at rest and made it fun! Just don't tell him you have 10 minutes to get the entire deal done! He went so far out of his way to ensure we understood EACH AND EVERY BULLET POINT on the whirlwind of paperwork....a master at his craft but still made it fun! Like everyone else he was there to help in anyway he could. He also helped tame the wild beasts that are my kids! So in closing....they gave me the best price, truly cared enough to make us comfortable, and made it as much fun of an experience as you can have buying a car, 2 thumbs up from a "country guy" venturing into the "big city" to buy a car.

3 weeks ago I purchased a pre-owned mazda cx 50 turbo premium with only 1 key. Sale agent Owais told me that he already place an order for a spare key. but since then he hasn`t get back to me I left voice mail and send e mail but no response. I called Bay Ridge spoke to the manager named David he told me that he make sure my sales agent will get back to me but I have not heard anything yet. Wow at first they are nice so, they can make a sale but after that, go chase them... yeah I guess with a car you just purchased! All I`m asking is to get the spare key as agreed upon during the purchased.