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2022 state dealer award
View 4 awards
2022 state dealer award
2022 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(424 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ray Catena Lexus of Larchmont from DealerRater.

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Catena Lexus is a great dealership.

Catena Lexus is a great dealership. I have leased my last 7 SUV’s there which says a lot. I also introduced my daughter and son in law in the past year and they leased 2 more cars and loved the service. Our salesman was Ivan Nunez who was absolutely great. He listened and did not pressure at all and his recommendations were perfect. Couldn’t have had a better salesman. Catena Lexus and Ivan Nunez were fabulous to work with. Highly recommended.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Ivan Nunez is a wonderful member of our team and we are glad to hear that you've had such positive experiences while working with him. We appreciate your recommendation as well as we look forward to seeing you again soon!

Everyone was nice and our salesman Ivan was very

Everyone was nice and our salesman Ivan was very professional. Purchased several cars my wife and I are very happy with them. We would recommend this dealership to our friends.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for leaving us a great review! We appreciate your kind words and look forward to seeing you again!

The treatment was smooth and effortless.

The treatment was smooth and effortless. I can never imagine going to another dealer ship

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Sophia, thank you for taking the time to share this great feedback with Ivan and our team. We're thrilled you had a 5-star experience and we hope to work with you again in the future!

Very reliable and friendly staff.

Very reliable and friendly staff. Always willing to help during an emergency. Great facility and location. Great coffee.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for sharing this wonderful review and rating for Cesar and our service team! Please reach out if you need anything else!

I had a wonderful experience working with Jeff Symeon

I had a wonderful experience working with Jeff Symeon again. I was able to drive off with a brand new RX 500h F SPORT PERFORMANCE on April 27th. Only waited a month. The vehicle had exactly what I wanted. As usual, Jeff was very professional and knowledgeable and guided me through the entire process from start to finish. I also would like to thank Adam for walking me through the navigation system and setting up my digital key during the process. You simplified the learning curve for me. I would recommend Ray Catena Lexus of Larchmont if you want a pleasant buying or leasing experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Jerome, thanks so much for sharing this great feedback for Jeff and our team! We're thrilled you got behind the wheel of a new RX 500h F Sport! Congratulations on your new ride! Please let us know if you need anything else!

I experienced a problem with my 2020 ES 350 and contacted

I experienced a problem with my 2020 ES 350 and contacted the Dealership, I spoke witha Gentleman named Joseph and he was terriffic, he said bring it in now and they would check it out. They checked out the car within about 2 hours on top of those who already had appointments. I was very impressed and grateful for their service. I would recommend this dealer very highly.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ray Catena Lexus of Larchmont. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Jeff Symeon was a fantastic salesman, relax, no pressure,

Jeff Symeon was a fantastic salesman, relax, no pressure, we sat with him for 1 hour including a nice test drive for the car we saw on the internet, we brought the car home after another hour, we got the car 2021 Lexus RX 350 3741 miles , certified lexus warranty, even less than the advertised price, hr explained everything to us, he knew well what he was selling, showed us how the fancy things work, this is our second Lexus RX 350, very satisfied with Ray Catena dealership in larchmont

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  • Overall experience 5.0
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Dealer response

Hi Lennie! It makes our day to know you had this awesome experience with our team, specifically Jeff. Our goal is to provide the best service and keep assisting you in the future. Thank you so much for your kind review and for choosing Ray Catena Lexus of Larchmont to buy your car. We look forward to seeing you again and if there's anything else you need, you can call us or stop by.

Wonderful experience purchasing my first Lexus vehicle!

Wonderful experience purchasing my first Lexus vehicle! Sales consultant Luis Tatis was friendly, knowledgeable and professional. I had to wait several months for my vehicle of choice, but it was definitely worth it. Luis kept me updated throughout the entire process. Most pleasant car-buying experience I have ever had. I would highly recommend Luis and Ray Catena Lexus of Larchmont.

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  • Overall experience 5.0
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Dealer response

Joe, it was an honor to help you to find the right car. We look forward to assisting you again. We appreciate you and hope you have an amazing ride! Congrats and enjoy!

Both my husband and I had a great experience with Jeff

Both my husband and I had a great experience with Jeff Symeon at Lexus Larchmont. From the very beginning he understood what we were looking for and worked with us. He was honest, friendly, and flexible. I would highly recommend “Just See Jeff”!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Mona, we are so happy to hear about your great experience with Jeff! Thank you so much for leaving such an amazing review. We hope to work with you again!

Very pleased!

It was really easy working with Jeff Symeon!! Both my husband and I are very pleased with our purchase. He explained every step to us. Overall great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the 5-star review! Jeff is great, and we are so glad you agree. Stop in again soon!