Reviews
Excellent service and hospitality from start to finish, would definitely recommend Mike for your sales
Excellent service and hospitality from start to finish, would definitely recommend Mike for your sales
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recommending our team at Acura of Westchester. We appreciate your feedback on the service and hospitality you experienced.
The sales staff are okay , I wish they sales representatives were as nice as the service department team.. Some of the sales representatives can be very nice and would work with you as best as possible. David in the service department is amazing. He makes you want go there no matter what. He is the real deal.
The sales staff are okay , I wish they sales representatives were as nice as the service department team.. Some of the sales representatives can be very nice and would work with you as best as possible. David in the service department is amazing. He makes you want go there no matter what. He is the real deal.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Joan, We are delighted to read about the amazing experience you had with our Service Team. However, we would appreciate the opportunity to speak with you about your visit with our Sales Team. Whenever you can, please send me an email with your preferred method of contact so we may discuss this further. Thank you, Acura of Westchester [email protected]
My experience at acura of westchester was great from start to finish. Starting with sales consultant Rob Ellard to sales manager frankie ferraro and finally to finance representative whose name I'm sorry I don't remember. I was made to feel relaxed, not .pressure and genuinely treated like I mattered. Good work
My experience at acura of westchester was great from start to finish. Starting with sales consultant Rob Ellard to sales manager frankie ferraro and finally to finance representative whose name I'm sorry I don't remember. I was made to feel relaxed, not .pressure and genuinely treated like I mattered. Good work
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Acura of Westchester. We appreciate your feedback and are glad our team made you feel comfortable throughout the process. If there’s anything more we can assist with, please contact us directly.
The employees make the dealership. Very responsive when you have a concern. Ivan was very good & listened!
The employees make the dealership. Very responsive when you have a concern. Ivan was very good & listened!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our team's responsiveness. We appreciate your feedback about your experience at Acura of Westchester.
Excellent customer service by David Santos. He goes above and beyond. Making an appointment is easy with prompt availability. The waiting room is always clean, comfortable and equipped with work space and charging ports and coffee.
Excellent customer service by David Santos. He goes above and beyond. Making an appointment is easy with prompt availability. The waiting room is always clean, comfortable and equipped with work space and charging ports and coffee.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our team's efforts at Acura of Westchester. We appreciate your detailed feedback about the service and amenities. Your comments are valued.
It is always great working with Tom Maxfield. He is very attentive and helpful, answering any and all questions and making the entire servicing process as easy as possible.
It is always great working with Tom Maxfield. He is very attentive and helpful, answering any and all questions and making the entire servicing process as easy as possible.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We appreciate your recognition of our team's attentiveness and support during servicing at Acura of Westchester.
Always a 5 Star service visit at Acura of Westchester! I wouldn’t take my car anywhere else.
Always a 5 Star service visit at Acura of Westchester! I wouldn’t take my car anywhere else.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust in Acura of Westchester. We appreciate your loyalty and positive feedback.
This was my first time bringing my Acura MDX to Acura of Westchester for service, and I honestly could not have asked for a better experience. From the moment I arrived, Alicia DeMarco made the entire process smooth, professional, and stress-free. They took the time to explain everything clearly, kept me updated throughout the service, and made sure everything was handled correctly and on time. You can truly tell they care about the customers and take pride in what they do. It’s rare these days to come across someone so professional, welcoming, and genuinely delightful to be around. Matt, Michelle and Alicia went above and beyond, and because of them, I’ll definitely continue servicing my MDX here. A huge thank you to the entire Acura of Westchester team for such an amazing experience. If I could give more than 5 stars, I absolutely would! - Jay Ramirez
This was my first time bringing my Acura MDX to Acura of Westchester for service, and I honestly could not have asked for a better experience. From the moment I arrived, Alicia DeMarco made the entire process smooth, professional, and stress-free. They took the time to explain everything clearly, kept me updated throughout the service, and made sure everything was handled correctly and on time. You can truly tell they care about the customers and take pride in what they do. It’s rare these days to come across someone so professional, welcoming, and genuinely delightful to be around. Matt, Michelle and Alicia went above and beyond, and because of them, I’ll definitely continue servicing my MDX here. A huge thank you to the entire Acura of Westchester team for such an amazing experience. If I could give more than 5 stars, I absolutely would! - Jay Ramirez
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with our team at Acura of Westchester. We appreciate your detailed feedback and are glad the service met your expectations. Your support means a lot to us.
I have been servicing my 2017 MDX @ AOW since it was 2 years old and have NEVER had an unpleasant experience. Ease of making appointments, thorough explanations of services recommended, pricing, projected wait time to completion, you name a category, AOW gets 5 stars across the board.
I have been servicing my 2017 MDX @ AOW since it was 2 years old and have NEVER had an unpleasant experience. Ease of making appointments, thorough explanations of services recommended, pricing, projected wait time to completion, you name a category, AOW gets 5 stars across the board.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust in Acura of Westchester. We appreciate your detailed feedback and are glad our service meets your expectations.
Brianna and the team were incredibly helpful and make the process as easy as possible. I could not be happier and i’m so grateful!
Brianna and the team were incredibly helpful and make the process as easy as possible. I could not be happier and i’m so grateful!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with our team. We appreciate your kind words and are glad the process was smooth for you at Acura of Westchester.