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Acura of Bedford Hills

(133 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–6:00pm
Sunday 11:00am–4:00pm Closed
New (855) 853-8837 (855) 853-8837
Used (855) 853-5609 (855) 853-5609
Service (855) 853-3709 (855) 853-3709

Reviews

(133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Bedford Hills from DealerRater.

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Great service

Everybody was very nice and explain everything they was doing to my car. The dealer ship was very clean too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience completely painless. Sincerely, Nicole Kampf | nkampf@acuraofbedfordhills.com

Great car, great dealership. Thank you!

Donnie my salesperson was excellent and Robert Bello made the process easy and was a pleasure to deal with. If you need an Acura go see these guys, they'll take care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nicole Kampf | nkampf@acuraofbedfordhills.com

Great service!

Everyone at Acura of Bedford Hills were very helpful and knowledgeable. I would recommend this dealership to all my friends and family. Thank you for the wonderful experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Nicole Kampf | nkampf@acuraofbedfordhills.com

genuine employees

The personal attention and genuine desire to put us in the best car for us, specifically the attention of Robert Bello.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nicole Kampf | nkampf@acuraofbedfordhills.com

Excellent care.

Sandy is professional, efficient and a pleasure to have as our service rep. The service team worked diligently too and successfully resolved my car issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nicole Kampf | nkampf@acuraofbedfordhills.com

Great price and service

It was a pleasure to deal with Mark. I told him upfront what we were looking for and he said he will better the deal we had and he really did it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great dealership, exceptional staff

Perfect experience switching from old lease to new lease. This is the 5th car leased from this dealer and from our extraordinary sales person

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Efficient, friendly service

Efficient staff, clean restroom, very friendly staff in sales as well as service. Service personnel clerical and techs - are very knowledgeable of their job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

The mechanic tried to solve the issue to his best knowledge. Everyone at the dealership was friendly. I liked the atmosphere as a whole.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Super service!

The service department is very efficient and helpful. Reminded us about our state inspection...complimentary car wash was perfect. Pleaser to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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