Heritage Toyota Owings Mills

Evon was an incredible help throughout the entire process. He spent hours making sure everything went smoothly and that I had the best experience possible. His patience, professionalism, and dedication truly stood out, and he went above and beyond to ensure I was satisfied every step of the way. I really appreciated the time and effort he put in to make sure everything ended on a positive note. His customer service was exceptional, and I’m very grateful for all of his help.

I just bought a beautiful Toyota Highlander with Glazed Carmel interior from April Cromety and I am over the moon about it. Great experience thanks April!

I just bought a beautiful Toyota Highlander with Glazed Carmel interior from April Cromety and I am over the moon about it. Great experience thanks April!

I highly recommend going to Alexander Ford. He is a great example of what going above and beyond is. If I could describe the experience, he was dedicated, professional, and he made problem-solving look seamless even if it meant doing more than required.

April Cromety was very helpful and professional. So was Tim in the finance department. Overall, it was a very good experience and the car I bought was in excellent condition.

April is great. Helped me get my first car! Dedicated and professional! Will be a customer for many years.

It was an amazing experience. I would recommend family and friends to purchase here. My family got excellent attention and customer service.

Heritage Toyota owing Mills was very easy to work with and very accommodating. April in particular was great and very patient while I decided between two vehicles. Would definitely work with them again.

Justin Walker, Sales Person, was very methodical, even keeled, no pressure tactics and just someone easy to work with and talk to. I’m 60+ yrs old and have purchased over 10 vehicles thru the years. This was, hands down, the most pleasant experience I have encountered. Anyone who has purchased a car from a dealership knows it takes 4 to 6 hrs typically. I was in and out in 4 hrs and that included a test drive and starting from scratch for financing. Stephanie in finance has been employed here 23 yrs and was also very pleasant to work with. Her experience made the finance piece efficient and thoughtful. I will return to this dealership the next time I’m in the market for a vehicle and I hope Justin is still employed here.

My salesperson. Justin Walker, made purchasing a vehicle seamless. He used no pressure tactics. Just an authentic gentleman who knows vehicles and the process to get customers out the door effectively and efficiently. The finance dept, Stephanie, was also very effective and efficient. I am very grateful for both of these people and the best car buying experience in my 40+yrs of buying cars. I would purposely go back here to buy again.