Reviews
Write a reviewTried to sell me tires when mine were still over half tread, as well as new wipers when I just put new wipers on very recently! Didn’t look at the small repair I asked them to while doing my oil change, took 2 hours to get an oil change done, tried to misspell my name which would screw my lifetime warranty, and sour attitude from the service advisor after he realized I’m not falling for his games.
Tried to sell me tires when mine were still over half tread, as well as new wipers when I just put new wipers on very recently! Didn’t look at the small repair I asked them to while doing my oil change, took 2 hours to get an oil change done, tried to misspell my name which would screw my lifetime warranty, and sour attitude from the service advisor after he realized I’m not falling for his games.
- Customer service
- 2.0
- Buying process
- —
- Quality of repair
- 1.0
- Overall facilities
- 2.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our sales consultant was courteous and very knowledgeable about the vehicle we were wanting to purchase. He answered all our questions and made us feel very comfortable during the process.
Our sales consultant was courteous and very knowledgeable about the vehicle we were wanting to purchase. He answered all our questions and made us feel very comfortable during the process.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great buying experience ? Dylan Anderson was the salesman and did a good job.
Great buying experience ? Dylan Anderson was the salesman and did a good job.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Always great service and thorough. Regularly take vehicle in for service.
Always great service and thorough. Regularly take vehicle in for service.
- Customer service
- 4.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Everyone else be was courteous and polite. My vehicle was serviced promptly.
Everyone else be was courteous and polite. My vehicle was serviced promptly.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Go see Kenneth Southern he will go the extra mile to insure you are thoroughly pleased with your purchase and buying experience! I will be going back to see Kenneth the next time I am in the market for another vehicle.
Go see Kenneth Southern he will go the extra mile to insure you are thoroughly pleased with your purchase and buying experience! I will be going back to see Kenneth the next time I am in the market for another vehicle.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service! A special shout out to Brad who walked me through getting my cruise control back on after my service.
Great service! A special shout out to Brad who walked me through getting my cruise control back on after my service.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dealership always gives clear information in a friendly and not coercive manner. Disappointed this last service that although front of car interior was vacuumed, the rear apparently was left untouched.
Dealership always gives clear information in a friendly and not coercive manner. Disappointed this last service that although front of car interior was vacuumed, the rear apparently was left untouched.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ryan Lott did an amazing job with customer service and going above and beyond. Very nice facility and highly recommend this dealership.
Ryan Lott did an amazing job with customer service and going above and beyond. Very nice facility and highly recommend this dealership.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tried to get service on my vehicle and was charged a huge amount. Decided to cancel and they didn't refund my money. Tried to talk to the owner and wasn't allowed to. Never have I been treated so awful! Wanted to use a local dealer to avoid traveling to Texas; however, this was a huge mistake. Cost me $150 for nothing! Please avoid this dealership!
Tried to get service on my vehicle and was charged a huge amount. Decided to cancel and they didn't refund my money. Tried to talk to the owner and wasn't allowed to. Never have I been treated so awful! Wanted to use a local dealer to avoid traveling to Texas; however, this was a huge mistake. Cost me $150 for nothing! Please avoid this dealership!
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
This customer was charged $565. Her Husband brought their car in and signed for the 79.95 diagnosis. We found that the window regulator w/motor was broken. We had to special order the part. The Husband told us to go ahead and charge him for the whole repair. So we did and ordered the part. The wife called back when we got the part and said she wanted her money refunded. The customer still owed for the diagnostic and the re-stocking fee to send the part back. We refunded $382.00 We Charged 79.95 for the diagnostic and 64.90 for the re-stocking fee.