Reviews
Manager was very rude including to their new sales lady. Not impressed with him. I came at the end of the day and he was not patient with us and was playing games. When he told us the car did not have a 2nd key, he asked me to split the cost but didn't know what that would be. The only saving grace was the general manager who was kind. I received no direction to have the insurance company stamp the plate change. When I picked up the car I had to wait over two hours because of this. The car had a quarter tank of gas. I spent over 20k on the car I would think filling up the gas would be standard. Additionally the car was not registered and I had to do that on my own.
Manager was very rude including to their new sales lady. Not impressed with him. I came at the end of the day and he was not patient with us and was playing games. When he told us the car did not have a 2nd key, he asked me to split the cost but didn't know what that would be. The only saving grace was the general manager who was kind. I received no direction to have the insurance company stamp the plate change. When I picked up the car I had to wait over two hours because of this. The car had a quarter tank of gas. I spent over 20k on the car I would think filling up the gas would be standard. Additionally the car was not registered and I had to do that on my own.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
Jason was very honest about everything and made the car buying experience as easy as possible for me.
Jason was very honest about everything and made the car buying experience as easy as possible for me.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing how Jason’s honesty and support made your purchase smooth. We’re delighted you’re enjoying your Nissan Sentra. Let us know if we can help with anything down the road.
Had service, the issue is brought my car in for is still happening. Have to bring car back in
Had service, the issue is brought my car in for is still happening. Have to bring car back in
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Service on my car, issue still happening, have to bring my car back in on Monday.
Caring professional and thoughtful Very friendly also thoughtful enough to make sure my car was safe to drive on the road
Caring professional and thoughtful Very friendly also thoughtful enough to make sure my car was safe to drive on the road
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our team’s professionalism and thoughtfulness. We’re glad we could ensure your Mitsubishi Outlander was safe to drive. We look forward to assisting you again.
Did everything they could do for me everything is great drives good and gets me to point a n b thank u
Did everything they could do for me everything is great drives good and gets me to point a n b thank u
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. We’re glad to hear your Hyundai Tucson has been dependable and gets you where you need to go. We appreciate your feedback and wish you many more enjoyable drives.
Jason Macedo is aMan of his word! He was upfront about something he didn’t have to be upfront about but was before I drove 40 minutes to look at this suv!
Jason Macedo is aMan of his word! He was upfront about something he didn’t have to be upfront about but was before I drove 40 minutes to look at this suv!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for acknowledging Jason’s transparency. We’re glad he shared important details before your 40-minute drive to see the Jeep. Enjoy your new vehicle and let us know if you need anything else.
I regret this purchase. I bought the car with noises and loose suspension. I took it back two days later and it was still misaligned. The service was terrible; they inflate the tires with air. The oil change service was needed after 2,000 miles and a bit. The tires were scratched and dented. It was a terrible purchase. I made it and it has 1
I regret this purchase. I bought the car with noises and loose suspension. I took it back two days later and it was still misaligned. The service was terrible; they inflate the tires with air. The oil change service was needed after 2,000 miles and a bit. The tires were scratched and dented. It was a terrible purchase. I made it and it has 1
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience, Jorge, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
We're sorry to hear about your experience, Jorge, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Clean and friendly people The service was pleasant they helped me find what I was looking for.
Clean and friendly people The service was pleasant they helped me find what I was looking for.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback. Taylor and our team are happy to hear that our clean, welcoming environment and friendly service helped you find the right Jeep. We look forward to assisting you again in the future.
I purchased a used truck from this dealer a little over a year ago and the truck has been an electrical nightmare since the beginning. The vehicle has spent over 3 months in the repair shop for numerous electrical issues that continue to happen. I requested for the dealer to buy the vehicle back or help me out with the trade value and put me a replacement vehicle that is more dependable and they are unwilling to. This dealership sold me a lemon and does not stand behind their vehicles. I would not recommend this dealer. They are more worried about their bottom line than providing a reliable vehicle. I will say that Wendell and Dan in the service department always do try their best to get my vehicle back as soon as possible though.
I purchased a used truck from this dealer a little over a year ago and the truck has been an electrical nightmare since the beginning. The vehicle has spent over 3 months in the repair shop for numerous electrical issues that continue to happen. I requested for the dealer to buy the vehicle back or help me out with the trade value and put me a replacement vehicle that is more dependable and they are unwilling to. This dealership sold me a lemon and does not stand behind their vehicles. I would not recommend this dealer. They are more worried about their bottom line than providing a reliable vehicle. I will say that Wendell and Dan in the service department always do try their best to get my vehicle back as soon as possible though.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you, Chris, for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.
The only reason I am looking to trade in the vehicle is because of all the electrical issues it’s had. The service dept is well aware of all of them. I asked the sales dept to take that into consideration when appraising the truck so I don’t take a huge loss. I think I’ve been pretty clear of my expectation and you know as well as I do that good business practice isn’t selling a vehicle that continually breaks down and doing nothing to help rectify it.
So far they've been very helpful, salesman Daniel was very courteous as was the financial manager. Still waiting for a door seal though, hopefully it will be there this week.
So far they've been very helpful, salesman Daniel was very courteous as was the financial manager. Still waiting for a door seal though, hopefully it will be there this week.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Dan and our finance manager. We appreciate your patience regarding the door seal for your Mitsubishi and will let you know as soon as it arrives.