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Meet Matthew Spencer

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Sales & Leasing Consultant
(129 reviews)

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Industry experience 13 years
Dealership experience 13 years

Reviews

Matt was great, very knowledgeable about all the vehicles

Matt was great, very knowledgeable about all the vehicles they sell. My second vehicle bought from him and Waite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you!

All the staff were professional, patient & worked with me

All the staff were professional, patient & worked with me to meet my needs as a customer. After the purchase was made the representative took his time to go over everything & answered any questions that I had in regards to the documents or plan. A++ Customer Service. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing!

Rather not be forced to say fifteen words just feel good

Rather not be forced to say fifteen words just feel good about answering the questions. All positive ratings,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!

This is my second time purchasing a vehicle from Waite.

This is my second time purchasing a vehicle from Waite. I would highly recommend them to anyone in the market.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing!

It was a great experience with my sales person and a

It was a great experience with my sales person and a quality vehicle. I would recommend all of my friends and relatives to visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you!

They were very helpful and friendly and answered all my

They were very helpful and friendly and answered all my questions would go there again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you!

It was A very professional and welcoming experience.

It was A very professional and welcoming experience. Looking forward to purchasing in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Matthew Spencer is diligent, pays attention to details,

Matthew Spencer is diligent, pays attention to details, respectful and a good listener. I asked that man like a million questions and he always responded promptly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Tobi!

Consumer response

My pleasure.

Excellent team of professionals!

Excellent team of professionals! Very friendly and Helpful! Matt, Matt and Tim with the finance were superb. Josh and Tyler covered down while Matt was away and we could tell immediately that we had a solid team in Waite Toyota! Anything my wife and I had questions or concerns about they made us feel at ease and in capable hands purchasing our new RAV4 XSE!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing Alex!

Tyler was tremendously helpful.

Tyler was tremendously helpful. My wife always took her former Toyota to Waite for service and approached Tyler when she was interested in buying something new and he gave her lots of help and advice. When she found the car she liked, he organized everything very quickly. The whole process was quick and painless. Thanks to Tyler and the whole team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your review!