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Porsche Tysons Corner

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (147 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service

Great service. Fast, responsive and thorough. Price as estimated. Reasonable cost. Friendly personnel. Clean loaner. Clean dealership. COVID conscience. This covers the most recent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for choosing Porsche of Tysons Corner. We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again.

Terrible service!

I took my car in for service. They put too much oil in my car. About 40 minutes after I leave the dealership, the warning light for over-filling comes on. I am forced me to go to the closest service center since I am now a considerable distance away from the Tysons dealership. They tell me that it was a quart and a half over-filled and explained to me that when there’s too much oil it damages the engine of a vehicle! They had to charge me service again, clean the engine bay, and then reset the sensor. Then I called Porsche of Tysons and they said they would reimburse me, and never did despite subsequent reminders. I reached out to the service manager, Thomas Bud, and he does not even respond or call back. It has been nearly two months and they still have not addressed the problem. I used to service multiple cars with them and there’s clearly a decline in the quality of their services, both mechanically and in the level of cleanliness when I get the car back. These are expensive cars, and if you’re like me, you’re not going to risk your car going to this kind of service center.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Porsche Tysons Corner

Purchased a 2021 Cayenne this year. My sales representative, Mr. David Xu, was very professional, knowledgeable, and went out of his way to help me make the purchase, and understand the features of the car. I highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review, Charles! We are so happy to see that David's consummate service earned your recommendation. Congratulations on your new Porsche Cayenne; Porsche Tysons Corner hopes to work with you again in the future.

Great experience with Porsche Tysons Corner

Great experience. Michael Billings made the process smooth and efficient. I was able to take the car home the same day. He I was able to answer all my questions and concerns.Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review! Our team was happy to take care of you. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

Great experience at tysons porsche

Buying process was efficient. AJ and David were both extremely professional, responsive, and attentive. You should ask for either by name for a smooth purchasing experience. Great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Richard, thank you for taking the time to mention AJ and David! We hope you continue to love your new ride! We are looking forward to taking care of any of your auto needs in the future at Porsche Tysons Corner.

Scheduled checkup at 60K miles

Manny Toor set up the appt. for our Cayenne. Ray Z. was my service agent. All work described, done well, and on time. Loaner car was very nice too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Elizabetha, thank you for taking the time to share your experience with Ray in our Service Department! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

David of Porsche Tysons Corner Was Awesome!

This was my first experience buying a Porsche and my salesperson David X. was superb! He ensured my wife and I were comfortable with making such a significant purchase and made certain we left with a great deal! He was professional, courteous, a wealth of knowledge and an overall great person! I will definitely refer my relatives and friends to Porsche of Tysons Corner because of this excellent experience provided by him; he's keeper!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lloyd, thank you for taking the time to write a positive review! We are glad to hear David went above and beyond to assist you and your wife with a high level of customer service throughout the process. Congratulations on your new ride! We are looking forward to taking care of any of your auto needs in the future at Porsche Tysons Corner.

Outstanding Experience!

I purchased my first Porsche last week at Porsche Tysons Corner. I worked with Jay Yi and had the most outstanding experience buying a car! I reached out to Jay ahead of time to make an appointment. He was extremely responsive and informative and provided me with pre-information as I was pondering between the Macan and Cayenne. My husband and I visited the dealership and Jay spent nearly 2 hours with us test driving both cars and going over the details of each. There was never a hard sell at any point and in fact, Jay went out of his way to be transparent and candid with all the info and costs he shared. We decided on the Cayenne Coupe and Jay went thru every option with us to come up with the exact car I wanted. While I was no hurry for the car, the dealership was able to locate and procure the car with every one of my requirements within a week! I picked up the car last week and what an experience! The car was presented to me in a theatrical and fun way. And Jay spent 2 hours with me going over every feature and button in the car. I felt totally comfortable driving off with the car after that tutorial. The financing process with management was easy and seamless. I never felt any pressure to add warranties or add-ons, which I sincerely appreciated. The entire process from start to finish was impeccable, pleasant, and professional. I highly recommend this dealership and Jay Yi to anyone seeking to purchase a Porsche in the near future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our team is dedicated to providing you with the best service experience so we are pleased to learn you found that to be the case during your visit. If there is anything else we can do for you, please do not hesitate to reach out. We hope you have a great day!

Super service

I sent my car in with a damaged tire. They replaced the tire within two hours. The whole process was very professional and they honored my protection plan and did not try to get out of it. I did not have to say anything..... Professional service with a smile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

AL, thank you for taking the time to write a positive review! We are glad to hear you're satisfied with the high level of customer service you received with our team and with your repairs! We appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future at Porsche Tysons Corner.

Purchase vehicle

I visited the Porsche of Tysons dealership last Friday to purchase a cayenne. Matt was my sales rep. He did an amazing job articulating the process, being patient and he was extremely knowledgeable. The overall experience was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales Department and with the help of Matt. We value your business at Porsche Tysons Corner!