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Volvo Cars of Naples

(682 reviews)
Visit Volvo Cars of Naples
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (866) 798-0549 (866) 798-0549
Used (888) 844-8228 (888) 844-8228
Service (866) 660-4977 (866) 660-4977

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volvo Cars of Naples from DealerRater.

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My wife and I recently purchased a 2025.

My wife and I recently purchased a 2025.5 Volvo XC90 from Volvo Cars of Naples. Michael Parisi was our sales person. He was very knowledgeable and accommodated all of our needs. Michael and his team made for an unusually nice buying experience. We would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ryan was my advisor and he was outstanding.

Ryan was my advisor and he was outstanding. He knew exactly what my car needed and they completed the job right on time. Very friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Volvo of Naples is an excellent dealership, from sales to

Volvo of Naples is an excellent dealership, from sales to service. Ryan Pereiras is an excellent service rep. He is professional, courteous and easy to talk to and get good information from. It is very comforting going to service department and get all the information that you need from all personnel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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You reached your goal of complete customer satisfaction.

You reached your goal of complete customer satisfaction. We arrived with an unscheduled need for service due to one tire losing pressure while were enroute to the airport The first pleasant surprise was when we drove into the bay and were met by Raul Quebles who immediately found a small piece of metal hidden between the treads. After placing protective covering on seat and floor, Raul promptly relayed our situation to Service Advisor Ryan Pereiras. Ryan exhibited a sense of urgency and professionalism. Ryan's friendliness was sincere and genuine. The tire was repaired in short order at a reasonable and fair price. The waiting area and restrooms are first class. Even Joe Parisi - General Manager / Managing Partner: General Manager / Managing Partner checkd on us. They made a potentially stressful situation enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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You reached your goal of complete customer satisfaction.

You reached your goal of complete customer satisfaction. We arrived with an unscheduled need for service due to one tire losing pressure while were enroute to the airport The first pleasant surprise was when we drove into the bay and were met by Raul Quebles who immediately found a small piece of metal hidden between the treads. After placing protective covering on seat and floor, Raul promptly relayed our situation to Service Advisor Ryan Pereiras. Ryan exhibited a sense of urgency and professionalism. Ryan's friendliness was sincere and genuine. The tire was repaired in short order at a reasonable and fair price. The waiting area and restrooms are first class. Even Joe Parisi - General Manager / Managing Partner: General Manager / Managing Partner checkd on us. They made a potentially stressful situation enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Ryan in the service department is courteous and thorough,

Ryan in the service department is courteous and thorough, always able to explain everything and helpful. He is a hard worker and wonderful to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Pleasant experience, nice waiting area.

Pleasant experience, nice waiting area. Service completed in a suitable amount of time and done well. The car wash was an unexpected plus!! Job well done!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Everyone was very pleasant and the process very easy.

Everyone was very pleasant and the process very easy. They had the car ready in no time and was able to take it that day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We called and they got us in asap Service and customer

We called and they got us in asap Service and customer service were both excellent. We didn?t have another car, and were driven home. Prices high compared to normal repair shops.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service is always excellent, and the detailing of my car

Service is always excellent, and the detailing of my car was absolutely magnificent. I have never experienced a better service department. I was provided with a ride back to my house while my car was being serviced and detailed. When they finished, I was picked up and brought back to the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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