Reviews
My wife and I recently purchased a 2025.
My wife and I recently purchased a 2025.5 Volvo XC90 from Volvo Cars of Naples. Michael Parisi was our sales person. He was very knowledgeable and accommodated all of our needs. Michael and his team made for an unusually nice buying experience. We would definitely recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ryan was my advisor and he was outstanding.
Ryan was my advisor and he was outstanding. He knew exactly what my car needed and they completed the job right on time. Very friendly and professional.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Volvo of Naples is an excellent dealership, from sales to
Volvo of Naples is an excellent dealership, from sales to service. Ryan Pereiras is an excellent service rep. He is professional, courteous and easy to talk to and get good information from. It is very comforting going to service department and get all the information that you need from all personnel.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
You reached your goal of complete customer satisfaction.
You reached your goal of complete customer satisfaction. We arrived with an unscheduled need for service due to one tire losing pressure while were enroute to the airport The first pleasant surprise was when we drove into the bay and were met by Raul Quebles who immediately found a small piece of metal hidden between the treads. After placing protective covering on seat and floor, Raul promptly relayed our situation to Service Advisor Ryan Pereiras. Ryan exhibited a sense of urgency and professionalism. Ryan's friendliness was sincere and genuine. The tire was repaired in short order at a reasonable and fair price. The waiting area and restrooms are first class. Even Joe Parisi - General Manager / Managing Partner: General Manager / Managing Partner checkd on us. They made a potentially stressful situation enjoyable.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
You reached your goal of complete customer satisfaction.
You reached your goal of complete customer satisfaction. We arrived with an unscheduled need for service due to one tire losing pressure while were enroute to the airport The first pleasant surprise was when we drove into the bay and were met by Raul Quebles who immediately found a small piece of metal hidden between the treads. After placing protective covering on seat and floor, Raul promptly relayed our situation to Service Advisor Ryan Pereiras. Ryan exhibited a sense of urgency and professionalism. Ryan's friendliness was sincere and genuine. The tire was repaired in short order at a reasonable and fair price. The waiting area and restrooms are first class. Even Joe Parisi - General Manager / Managing Partner: General Manager / Managing Partner checkd on us. They made a potentially stressful situation enjoyable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ryan in the service department is courteous and thorough,
Ryan in the service department is courteous and thorough, always able to explain everything and helpful. He is a hard worker and wonderful to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pleasant experience, nice waiting area.
Pleasant experience, nice waiting area. Service completed in a suitable amount of time and done well. The car wash was an unexpected plus!! Job well done!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Everyone was very pleasant and the process very easy.
Everyone was very pleasant and the process very easy. They had the car ready in no time and was able to take it that day.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We called and they got us in asap Service and customer
We called and they got us in asap Service and customer service were both excellent. We didn?t have another car, and were driven home. Prices high compared to normal repair shops.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service is always excellent, and the detailing of my car
Service is always excellent, and the detailing of my car was absolutely magnificent. I have never experienced a better service department. I was provided with a ride back to my house while my car was being serviced and detailed. When they finished, I was picked up and brought back to the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
