Reviews
Repair was done in warranty.
Repair was done in warranty. Took extra time to finish the work due to extra steps to satisfy warranty requirements. Overall always a good experience here.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Pleasant, Polite and outstanding customer service.
Very Pleasant, Polite and outstanding customer service. I would recommend to anyone who enjoys these three services. You will not regret it. Everyone?s nice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The whole team is professional and a real pleasure to
The whole team is professional and a real pleasure to work with! We appreciate the honest approach that we encounter at all levels from greeting on arrival to the head manager.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome, fast service.
Awesome, fast service. Great staff and dealer location. Went for a scheduled service and it was a smooth process. Left the building very satisfied and will come back again.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent experience Very pleased with young lady who
Excellent experience Very pleased with young lady who processed my paperwork and my car was cleaned interior and exterior Overall great experience with excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I bought a XC60 here last month and love it!
I bought a XC60 here last month and love it! Tyler Biffer, my Sales Agent, was great: the purchasing process took less than 1 hour in and out of the door! The entire staff is very friendly and welcoming, class-act dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Sir/Madam: I took my car for service on Wednesday,
Dear Sir/Madam: I took my car for service on Wednesday, February 26, 2025, and An Advisor by the name of Douglas took care of me. After waiting from 2:00 pm until 5:00 pm I decided to go to see the Advisor Douglas to find out what was happening with my car, when someone told me that Douglas was gone for the day. I was surprised to learn that he left without telling me that he was leaving and to give me information regarding when my car was going to be ready. I asked for the Manager, and I was told that he was left too. Finally Victor and the only Advisor that was still there, Lisbeth Ricardo, after looking for my paperwork that was left over Douglas desk, they were able to find out that my car was ready and she finished the process of the repair that cost me $671.41 after the discount she kindly applied to my invoice, as well as answered all my concerns regarding my car and the service that was performed. I want to express my gratitude to her and to the other person by the name of Victor, for helping me and for the kind and courteous treatment, which I appreciated but that unfortunately cannot change my decision of not going back to Volvo Cars of Naples for service or for buying a new Volvo vehicle which I was considering. Sincerely, Maria Isabel Garcia
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fantastic experience and customer service.
Fantastic experience and customer service. Very happy with the entire process. Kudos to Ashley and Michael. Pay them a visit when in Naples, Fl or surrounding areas. You won?t regret?s it!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service Knowledgeable personnel
Great customer service Knowledgeable personnel Friendly, very professional and very helpful Was told what was needed and did the job as told. Would surely recommend this car dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A little slow but it was ok Everone that I dealt with was
A little slow but it was ok Everone that I dealt with was very professional every thing was explained to me and there was no surprises
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase