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Reviews

(51 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Highline Automotive Inc from DealerRater.

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Awesome!! FAST AND RELIABLE!!!

I called in, my credit was ran, the financial advisors were terrific to work with, i went home with my new truck!! THANKS HIGHLINE AND THE WONDERFUL REP HILARY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

It was a great experience

It was a great experience. Hillary was so helpful she answered every question I had. I would definitely recommend Highline Automotive to everyone. If I ever was to get another car I will for sure but it from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Pleasantly Surprised

I have purchased many cars and dealt with may dealers and salespeople over the years and I was pleasantly surprised by how straightforward the process was dealing with Highline. We found the car that my daughter liked and the team at Highline made us a fair deal and got the sale completed quickly without the typical used car sales run around. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Disfunctional

Saw SUV, applied for finance and called early (prior to 9 am). Was told approved and what to bring in. Test drove the car, ready to go. Paperwork I told Joe was electronic and was told fine. Wasn't. Linda said I could call and get driven to the bank and come back. Bad communication. Too many excuses. Light apology and a final notice of approval letter the next day. What?

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
3 people out of 3 found this review helpful. Did you?
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Dealer response

We are sorry you feel this way. We did everything we said we would. We approved you for a loan on the vehicle that you chose, which was not easy with your scenario. We listed all stips that are needed for the lender in order to have a smooth closing. Unfortunately, when you refused to provide us with documentation needed to close, there is nothing we can do on our end. We are sorry you had a bad experience and hope it would've went differently. If there is anything we can do to help, please call us we would love to work with you.

LOVE MY XC60

A dream come true!!.. I was concerned that my needs could not be met! .. I fell in love with my like new 2012 Volvo XC60 .. I expressed my concerns & without hassle the staff got to work!.. within 2.5 hours like magic my paperwork was completed & my dreams came true!.. Can't wait to return with friends to share the experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonder car buying experience

I brought a car from Linda and Joe impulsively and later realize that the car's maintenance was just outta my budget it was a wonderful BMW I LOVED IT but realise I couldn't afford to do regular maintenance when needed so they accepted the car back and found me something just as nice and affordable with no hassle they catered to my needs and now I own a new Ford Taurus drives great look super nice HIGHLINE is the perfect name for great dealers nothing but top quality cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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THANKS

Joe and Linda are the best! Some of the best customer service I've ever had! They're very friendly and welcoming! I called the dealership and spoke to Joe about possibly buying a car from them when my paycheck came the following week and he said "If I can make a miracle happen will you come down today?" And I said heck yea! And he called me back no more than five minutes later and told me to come down and of course, he made that miracle happen! Now I'm driving my beautiful 2008 Volvo S80 and it runs great! Thank you Joe and Linda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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PERSISTANT!

great experience . Joe is persistant to get sales. called me until I bought my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place, Great People, thanks joe

Had an amazing experience at highline autos today all the staff were very friendly an helpful I would definitely recommend others to there dealer star rating 5 stars thank you highline autos

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thanks Joe and Linda

Best customer service ever. They went above and beyond. When some dealers said NO, they made it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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