Reviews
Edwin in service was awesome. He did everything to help me get locked lug nuts to be removed although original salesperson, Mohammed failed to give me info. and keys for both lug nit locks and real key fobs that originally came with vehicle when new. I will never buy another car from Lester Glen again, but would work with Edwin only in service dept. again. ty and God Bless you Edwin!
Edwin in service was awesome. He did everything to help me get locked lug nuts to be removed although original salesperson, Mohammed failed to give me info. and keys for both lug nit locks and real key fobs that originally came with vehicle when new. I will never buy another car from Lester Glen again, but would work with Edwin only in service dept. again. ty and God Bless you Edwin!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi clanglois, Thanks for sharing your experience. It's great to hear that Edwin in our service department, was able to step in and assist you, and that he worked hard to help resolve the issue with the locking lug nuts. We’re glad he provided the support and effort needed to get things handled for you. At the same time, we understand your frustration regarding the missing items and communication concerns at the time of purchase. That’s not the experience we aim to deliver, and feedback like yours is important as it helps us address gaps and improve. We truly appreciate you taking the time to share this, and we’ll make sure Edwin receives your kind words! Happy Driving, The Lester Glenn Ford Team
I had a wonderful experience at Lester Glenn. Dustin was my sales associate. Everything was done in a timely manner. Everyone was very welcoming.
I had a wonderful experience at Lester Glenn. Dustin was my sales associate. Everything was done in a timely manner. Everyone was very welcoming.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This is a great dealership. The owners/boss’ introduced themselves to me. Dustin was my salesman. He went above and beyond for me. He gave me all the information that I needed to make my purchase even if it wasn’t what I wanted to hear. My van is exactly what I needed and Dustin guided me when it came to the modifications that was needed for my husband. I totally recommend the dealership.
This is a great dealership. The owners/boss’ introduced themselves to me. Dustin was my salesman. He went above and beyond for me. He gave me all the information that I needed to make my purchase even if it wasn’t what I wanted to hear. My van is exactly what I needed and Dustin guided me when it came to the modifications that was needed for my husband. I totally recommend the dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi gaily201, Thanks for sharing your experience! We’re thrilled to hear Dustin went above and beyond, providing honest guidance and helping you find the perfect van with all the modifications needed for your husband. It’s wonderful that the owners made a personal connection as well. We really appreciate your recommendation and are so glad you had a positive experience with us! Happy Driving, The Lester Glenn Ford Team
Dustin is extremely friendly. This is our 5th car from Dustin and Lester Glenn. Highly recommend them. Not pushy, friendly, the process is always quick.
Dustin is extremely friendly. This is our 5th car from Dustin and Lester Glenn. Highly recommend them. Not pushy, friendly, the process is always quick.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Between my kids and myself, I just leased our 8th car at Lester Glenn Ford. Lots of new faces at the dealership, which was disappointing, but Mo, my sales person was great as usual!
Between my kids and myself, I just leased our 8th car at Lester Glenn Ford. Lots of new faces at the dealership, which was disappointing, but Mo, my sales person was great as usual!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I’ve purchased numerous vehicles from Brian Taylor at Lester Glenn Ford in Ocean Township, and he continues to deliver an outstanding car buying experience every time. Most recently, Brian helped me with my Ford F-150 XLT, and once again his patient, informative, and no-pressure approach made the process smooth and stress-free. He takes the time to explain everything clearly, answers all questions honestly, and never makes you feel rushed or pushed into a decision. It’s rare to find someone this consistent, professional, and genuinely focused on the customer. I highly recommend Brian to anyone looking for a great car buying experience.
I’ve purchased numerous vehicles from Brian Taylor at Lester Glenn Ford in Ocean Township, and he continues to deliver an outstanding car buying experience every time. Most recently, Brian helped me with my Ford F-150 XLT, and once again his patient, informative, and no-pressure approach made the process smooth and stress-free. He takes the time to explain everything clearly, answers all questions honestly, and never makes you feel rushed or pushed into a decision. It’s rare to find someone this consistent, professional, and genuinely focused on the customer. I highly recommend Brian to anyone looking for a great car buying experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi rickyfarrahjr, Thanks for sharing your experience! It’s fantastic to hear that Brian continues to deliver such a consistent, professional, and customer-focused experience with every vehicle purchase. His patient, informative, and no-pressure approach is exactly what the team strives for, and it’s wonderful to know your Ford F-150 XLT purchase went smoothly and stress-free! Your high recommendation means a lot, and we’re thrilled to have your continued trust! Happy Driving, The Lester Glenn Ford Team
I bought a Ford Explorer from Lester Glenn Ford and I dealt with Brian Taylor. It was a very positive experience from the get go. Tuan was very professional, honest and fair. He addressed all of my concerns and made the purchase process streamlined and stress free. I have bought several vehicles in my lifetime and this experience with Brian was the best and hassle free.
I bought a Ford Explorer from Lester Glenn Ford and I dealt with Brian Taylor. It was a very positive experience from the get go. Tuan was very professional, honest and fair. He addressed all of my concerns and made the purchase process streamlined and stress free. I have bought several vehicles in my lifetime and this experience with Brian was the best and hassle free.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Chris, Thanks for sharing your experience! It’s great to hear that your visit was such a positive one and that the purchase process felt streamlined and stress-free. Providing professional, honest, and fair service while addressing all concerns is always the goal, and it’s wonderful to know this stood out compared to past vehicle purchases. The team truly appreciates your feedback and your trust in Lester Glenn. Happy Driving, The Lester Glenn Ford Team
I had the pleasure of working with Brian, and it was easily one of the best dealership experiences I've had. From the start, he was responsive and respected my time. What stood out most was his clarity. He explained every detail of the deal, answered all my questions plainly, and made sure I understood exactly what I was getting. No confusion, just honest, good explanations. He was friendly and professional throughout the entire process. If you want an stress-free experience with someone who knows their stuff, ask for this guy!
I had the pleasure of working with Brian, and it was easily one of the best dealership experiences I've had. From the start, he was responsive and respected my time. What stood out most was his clarity. He explained every detail of the deal, answered all my questions plainly, and made sure I understood exactly what I was getting. No confusion, just honest, good explanations. He was friendly and professional throughout the entire process. If you want an stress-free experience with someone who knows their stuff, ask for this guy!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi themrkevin, Thanks for sharing your experience! It’s fantastic to hear that Brian provided such a clear, honest, and stress-free experience. From being responsive and respectful of your time to explaining every detail and answering all your questions, it sounds like he went above and beyond to ensure you felt confident and informed. We’re thrilled that his professionalism and friendliness made your visit one of the best dealership experiences you’ve had. Happy Driving, The Lester Glenn Ford Team
We had an incredible car-buying experience with Brian. We were referred to Brian by a friend, and we are so grateful that we were. From our very first conversation, he took the time to truly understand our needs and helped guide us toward exactly what we wanted and what would work best for us. We visited the dealership just once to meet him. After that initial visit, Brian handled everything! We didn’t return until the day we picked up our vehicle. Brian was professional, responsive, patient, and genuinely focused on making sure we were taken care of. He went above and beyond to simplify the process, communicated clearly every step of the way, and made sure the rest of the team treated us just as well. It’s rare to find someone who can make what is often a stressful experience feel so smooth and personal. Brian truly puts his customers first, and that made all the difference for us. We are incredibly grateful for his help and will absolutely continue working with him in the future. Wherever Brian is, that’s where we’ll be buying our cars. Highly recommend Brian Taylor
We had an incredible car-buying experience with Brian. We were referred to Brian by a friend, and we are so grateful that we were. From our very first conversation, he took the time to truly understand our needs and helped guide us toward exactly what we wanted and what would work best for us. We visited the dealership just once to meet him. After that initial visit, Brian handled everything! We didn’t return until the day we picked up our vehicle. Brian was professional, responsive, patient, and genuinely focused on making sure we were taken care of. He went above and beyond to simplify the process, communicated clearly every step of the way, and made sure the rest of the team treated us just as well. It’s rare to find someone who can make what is often a stressful experience feel so smooth and personal. Brian truly puts his customers first, and that made all the difference for us. We are incredibly grateful for his help and will absolutely continue working with him in the future. Wherever Brian is, that’s where we’ll be buying our cars. Highly recommend Brian Taylor
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Micaiah, Thanks for sharing your experience! It’s truly wonderful to hear how Brian made your car-buying process not just smooth, but genuinely enjoyable and personalized. From taking the time to understand your needs, guiding you to the perfect vehicle, and managing everything efficiently behind the scenes, it’s clear he went above and beyond to ensure your experience was seamless. His professionalism, responsiveness, and focus on customer care clearly stood out, and it’s great to hear the rest of the team matched that same high standard. We’re thrilled that you’ll continue working with Brian in the future, he’s a shining example of the exceptional service Lester Glenn strives to provide. Happy Driving, The Lester Glenn Ford Team
This is the 4th car that I purchased from Lester Glenn and Brian. Many Ford dealerships are closer but I prefer the honesty and support that my family and I have received from Brian. Even after he makes a sale, he will check in with you and answers any of my questions. Great guy!
This is the 4th car that I purchased from Lester Glenn and Brian. Many Ford dealerships are closer but I prefer the honesty and support that my family and I have received from Brian. Even after he makes a sale, he will check in with you and answers any of my questions. Great guy!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mrbtech39, Thanks for sharing your experience! It’s wonderful to hear that Brian has consistently provided honest, supportive service across your four vehicle purchases. Building long-term relationships and staying in touch even after the sale is exactly the kind of service we aim to provide. We’re thrilled that you and your family continue to trust in us! Happy Driving, The Lester Glenn Ford Team