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Lester Glenn Ford

(462 reviews)
Visit Lester Glenn Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–4:30pm
Tuesday 9:00am–8:00pm 7:30am–4:30pm
Wednesday 9:00am–8:00pm 7:30am–4:30pm
Thursday 9:00am–8:00pm 7:30am–4:30pm
Friday 9:00am–8:00pm 7:30am–4:30pm
Saturday 9:00am–6:00pm 8:00am–4:30pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

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New (732) 898-6549 (732) 898-6549
Used (732) 508-2458 (732) 508-2458
Service (732) 686-6411 (732) 686-6411

Inventory

See all 198 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2016.
We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! Serving the Monmouth and Ocean Counties in New Jersey, Lester Glenn Ford has all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids. From the best-selling F-150 and Super Duty trucks to our full car line, plus an SUV/Crossover to fit every need, including the Escape, Edge, Explorer, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including the Mach E. We also have many used and certified pre-owned vehicles to meet every budget.
Experience the way car buying should be Experience Lester Glenn!

Service center

Phone number (732) 686-6411

Service hours

Monday
7:30am–4:30pm
Tuesday
7:30am–4:30pm
Wednesday
7:30am–4:30pm
Thursday
7:30am–4:30pm
Friday
7:30am–4:30pm
Saturday
8:00am–4:30pm
Sunday
Closed

Meet our employees

Reviews

(462 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lester Glenn Ford from DealerRater.

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Long wait time at the dealership for car service. You do not get a complimentary car to drive while your car is left for service.

Long wait time at the dealership for car service. You do not get a complimentary car to drive while your car is left for service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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The great dealership to make sure the right guy gets on your vehicle to make sure it’s done right

The great dealership to make sure the right guy gets on your vehicle to make sure it’s done right

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Daapsr, Thanks for sharing your feedback! We’re glad to hear you had a positive experience and that our team made sure your vehicle was handled by the right technician. Providing quality workmanship and ensuring repairs are completed correctly the first time is exactly what we strive for every day. We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Ford Team

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Had the best experience at Lester Glenn ford. Everyone there was excellent. They were very knowledgeable. And most importantly got me my dream truck!

Had the best experience at Lester Glenn ford. Everyone there was excellent. They were very knowledgeable. And most importantly got me my dream truck!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi krystina.arnold, Thanks for sharing your experience! We’re so glad to hear you had the best experience and that the team provided knowledgeable and excellent service throughout your visit. It’s especially great to know they were able to help you get your dream truck. We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Ford Team

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Theresa took great care of me at my F150s latest service. I can always depend on terrific service at Lester Glenn Ford.

Theresa took great care of me at my F150s latest service. I can always depend on terrific service at Lester Glenn Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi o.c.mcmahon, Thanks for sharing your experience! It’s great to hear that Theresa took excellent care of you during your recent service visit for your Ford F-150. Providing reliable, attentive service and making sure customers feel confident every time they visit is exactly what the team strives for. We truly appreciate your continued trust in Lester Glenn Ford and are glad to know you can always depend on a terrific experience with the service team. Happy Driving, The Lester Glenn Ford Team

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I was very fortunate to have found the rare truck that I wanted at this local dealership. My alternatives were mainly sketchy eBay sellers and less than professional used car dealerships. However, Lester Glenn is a major operation that has a good reputation - and for good reason. My experience with them was very low stress and Sammy Velazquez was very accommodating, going so far as to personally deliver my truck to my home a few miles away. He was very low pressure and basically just gave me the keys and told me to check it out for myself with a test drive. After deciding that I would take the truck, we took care of adding the truck to my insurance while we waited for the finance guy to finish with the customer ahead of me. This, unfortunately, took quite a long time because I believe they were new and still mastering the systems. My experience with the finance guy was probably par for the course. He had added about $10,000 of optional junk to the bill and apologized, stating that he "has to do it this way." We then went over the extras and I decided I did not want any of them. Fortunately, they were removed quickly and without fuss. If I had one complaint, I'd like to see this practice reversed. They should really start with a clean slate and go over the options, adding only what the customer wants. I don't know if this is common practice, but I did find that aspect a bit off-putting. Apart from the tedious paperwork, everything else went smoothly. After paying for the truck with a personal check, Sammy delivered it minutes after I arrived home myself. The truck itself, despite being a 2014, looked like new and had been thoroughly cleaned up with all the basics checked before I bought it, which I really appreciated. If you see a vehicle that you like at this dealership, I'd recommend them.

I was very fortunate to have found the rare truck that I wanted at this local dealership. My alternatives were mainly sketchy eBay sellers and less than professional used car dealerships. However, Lester Glenn is a major operation that has a good reputation - and for good reason. My experience with them was very low stress and Sammy Velazquez was very accommodating, going so far as to personally deliver my truck to my home a few miles away. He was very low pressure and basically just gave me the keys and told me to check it out for myself with a test drive. After deciding that I would take the truck, we took care of adding the truck to my insurance while we waited for the finance guy to finish with the customer ahead of me. This, unfortunately, took quite a long time because I believe they were new and still mastering the systems. My experience with the finance guy was probably par for the course. He had added about $10,000 of optional junk to the bill and apologized, stating that he "has to do it this way." We then went over the extras and I decided I did not want any of them. Fortunately, they were removed quickly and without fuss. If I had one complaint, I'd like to see this practice reversed. They should really start with a clean slate and go over the options, adding only what the customer wants. I don't know if this is common practice, but I did find that aspect a bit off-putting. Apart from the tedious paperwork, everything else went smoothly. After paying for the truck with a personal check, Sammy delivered it minutes after I arrived home myself. The truck itself, despite being a 2014, looked like new and had been thoroughly cleaned up with all the basics checked before I bought it, which I really appreciated. If you see a vehicle that you like at this dealership, I'd recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience with this dealership, from the purchase of my new custom order car, to the service of the vehicle the past 2 years, has been total satisfaction. Professional and courteous service, fair pricing. A pleasant experience.

My experience with this dealership, from the purchase of my new custom order car, to the service of the vehicle the past 2 years, has been total satisfaction. Professional and courteous service, fair pricing. A pleasant experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi MMustang, Thanks for sharing your experience! It’s great to hear that your entire journey, from placing your custom order to servicing your vehicle over the past two years, has been such a positive one. Providing professional, courteous service along with fair and transparent pricing is exactly what the team strives for, and it’s wonderful to know that consistency has stood out to you! We truly appreciate your continued trust and are glad your experience has been pleasant from start to finish. Thank you for being part of the Lester Glenn family! Happy Driving, The Lester Glenn Ford Team

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Edwin in service was awesome. He did everything to help me get locked lug nuts to be removed although original salesperson, Mohammed failed to give me info. and keys for both lug nit locks and real key fobs that originally came with vehicle when new. I will never buy another car from Lester Glen again, but would work with Edwin only in service dept. again. ty and God Bless you Edwin!

Edwin in service was awesome. He did everything to help me get locked lug nuts to be removed although original salesperson, Mohammed failed to give me info. and keys for both lug nit locks and real key fobs that originally came with vehicle when new. I will never buy another car from Lester Glen again, but would work with Edwin only in service dept. again. ty and God Bless you Edwin!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi clanglois, Thanks for sharing your experience. It's great to hear that Edwin in our service department, was able to step in and assist you, and that he worked hard to help resolve the issue with the locking lug nuts. We’re glad he provided the support and effort needed to get things handled for you. At the same time, we understand your frustration regarding the missing items and communication concerns at the time of purchase. That’s not the experience we aim to deliver, and feedback like yours is important as it helps us address gaps and improve. We truly appreciate you taking the time to share this, and we’ll make sure Edwin receives your kind words! Happy Driving, The Lester Glenn Ford Team

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I had a wonderful experience at Lester Glenn. Dustin was my sales associate. Everything was done in a timely manner. Everyone was very welcoming.

I had a wonderful experience at Lester Glenn. Dustin was my sales associate. Everything was done in a timely manner. Everyone was very welcoming.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This is a great dealership. The owners/boss’ introduced themselves to me. Dustin was my salesman. He went above and beyond for me. He gave me all the information that I needed to make my purchase even if it wasn’t what I wanted to hear. My van is exactly what I needed and Dustin guided me when it came to the modifications that was needed for my husband. I totally recommend the dealership.

This is a great dealership. The owners/boss’ introduced themselves to me. Dustin was my salesman. He went above and beyond for me. He gave me all the information that I needed to make my purchase even if it wasn’t what I wanted to hear. My van is exactly what I needed and Dustin guided me when it came to the modifications that was needed for my husband. I totally recommend the dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi gaily201, Thanks for sharing your experience! We’re thrilled to hear Dustin went above and beyond, providing honest guidance and helping you find the perfect van with all the modifications needed for your husband. It’s wonderful that the owners made a personal connection as well. We really appreciate your recommendation and are so glad you had a positive experience with us! Happy Driving, The Lester Glenn Ford Team

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Dustin is extremely friendly. This is our 5th car from Dustin and Lester Glenn. Highly recommend them. Not pushy, friendly, the process is always quick.

Dustin is extremely friendly. This is our 5th car from Dustin and Lester Glenn. Highly recommend them. Not pushy, friendly, the process is always quick.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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