Reviews
Ms. Q is amazing, she helped me throughout the entire buying process. I went in for a used car and I got a 2026 with 20 miles on it.
Ms. Q is amazing, she helped me throughout the entire buying process. I went in for a used car and I got a 2026 with 20 miles on it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
:-) Wow! Thank you for rating us so many stars!
Ms. Q helped me in all the ways I could ask for. She was clear and swift in all delivery of information I needed to make my decision. She was competent and kind. A consummate professional. I highly recommend her to everyone.
Ms. Q helped me in all the ways I could ask for. She was clear and swift in all delivery of information I needed to make my decision. She was competent and kind. A consummate professional. I highly recommend her to everyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are delighted to see this rating! Have a great day!
My overall experience was exceptionally well! Marcus McDonald earned 5 stars and because of his attentiveness and caring spirit all of the anxiety that I had before I arrived to the dealership quickly vanished. Thank you all for your assistance!
My overall experience was exceptionally well! Marcus McDonald earned 5 stars and because of his attentiveness and caring spirit all of the anxiety that I had before I arrived to the dealership quickly vanished. Thank you all for your assistance!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave us this positive review! Have a wonderful day!
I told them my check engine light was on they Charged me $282 for a diagnostic& oil change… did my oil change first just to find out I my oil gasket needed replacing and all the oil they put in my car leaked back out and still got charged $79 for an oil change to still not have oil in my car. Told me I needed to change other things for me to tell them I got those things fixed recently and said mmm “maybe you don’t need this done” I thought the diagnostic helps to pinpoint issues? Why is there so much uncertainty if they are trained professionals?
I told them my check engine light was on they Charged me $282 for a diagnostic& oil change… did my oil change first just to find out I my oil gasket needed replacing and all the oil they put in my car leaked back out and still got charged $79 for an oil change to still not have oil in my car. Told me I needed to change other things for me to tell them I got those things fixed recently and said mmm “maybe you don’t need this done” I thought the diagnostic helps to pinpoint issues? Why is there so much uncertainty if they are trained professionals?
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- 2.0
- Does not recommend this dealer
- Came in for service or repair
Rhonda, Thank you for sharing your experience. We’re very sorry for the frustration this caused and understand why this situation would be upsetting. We regret that the communication and outcome did not meet that expectation. That is certainly not how we want our service to be perceived. We would appreciate the opportunity to review your visit in detail, address your concerns, and see how we can make this right. We will be reaching out, however if you haven’t heard from us yet, please contact me at your convenience. Richard Reid, General Manager, 484-614-3652
long wait times, unprofessional staff, my car is in wrost driving condition now not very helpful
long wait times, unprofessional staff, my car is in wrost driving condition now not very helpful
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
We’re truly sorry to hear about your experience and that your visit did not meet expectations. Long wait times and any decline in your vehicle’s condition are unacceptable, and we would be happy to speak with you further about your experience. We will be contacting you, however if you haven’t heard from us yet, please contact me. Richard Reid, General Manager, 484-614-3652
The prices gotta be over rated. The wait for parts and service. Plus the check out time. I understand but it?s lengthy. I will be back for tires and rotation. Plus a test drive
The prices gotta be over rated. The wait for parts and service. Plus the check out time. I understand but it?s lengthy. I will be back for tires and rotation. Plus a test drive
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate this positive review! Thanks so much!
Satisfied, I dropped off my car and was able to put KC it up in a timely manner. Sales rep Brent stayed in touch with me during the entire process with what?s going on .
Satisfied, I dropped off my car and was able to put KC it up in a timely manner. Sales rep Brent stayed in touch with me during the entire process with what?s going on .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you! We hope to be of service to you again!
The culture was one the most inviting and family like I would recommend to any one
The culture was one the most inviting and family like I would recommend to any one
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful and respectful and very attentive. Thank you kfarley and mwilliams that works in Finance
Very helpful and respectful and very attentive. Thank you kfarley and mwilliams that works in Finance
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We received excellent service from Nalley Hyundai. The staff was very concerned about providing the type of vehicle we desired. We are pleased with the vehicle we purchased and the staff. The vehicle runs very good and was very clean. This is my second purchase from Nalley Hyundai and I have a lot of Faith in the service of this company.
We received excellent service from Nalley Hyundai. The staff was very concerned about providing the type of vehicle we desired. We are pleased with the vehicle we purchased and the staff. The vehicle runs very good and was very clean. This is my second purchase from Nalley Hyundai and I have a lot of Faith in the service of this company.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car