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Mercedes-Benz Manhattan Inc.

(720 reviews)
Visit Mercedes-Benz Manhattan Inc.
Sales hours: 9:00am to 5:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–7:00pm
Tuesday 9:00am–7:00pm 8:00am–7:00pm
Wednesday 9:00am–7:00pm 8:00am–7:00pm
Thursday 9:00am–7:00pm 8:00am–7:00pm
Friday 9:00am–7:00pm 8:00am–7:00pm
Saturday 9:00am–5:00pm 9:00am–5:00pm
Sunday Closed Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award

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New (888) 776-6452 (888) 776-6452
Used (888) 479-8909 (888) 479-8909
Service (917) 512-3716 (917) 512-3716

Inventory

See all 562 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2004.
Welcome to Mercedes-Benz of Manhattan, a distinguished New York institution for more than 70 years. Conveniently located on a sprawling 330,000 square foot facility on 11th Avenue between 53rd and 54th Streets, our dealership stands as a beacon of luxury, innovation, and community engagement. Our state-of-the-art facility features two expansive indoor inventory showrooms, meticulously curated to showcase the finest vehicles Mercedes-Benz has to offer.
The Best or Nothing

Service center

Phone number (917) 512-3716

Service hours

Monday
8:00am–7:00pm
Tuesday
8:00am–7:00pm
Wednesday
8:00am–7:00pm
Thursday
8:00am–7:00pm
Friday
8:00am–7:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(720 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz Manhattan Inc. from DealerRater.

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I just bought my second Mercedes through George and Mercedes-Benz Manhattan. The transaction and professionalism of George and his team stood out. It made both my trade in and lease a pleasure.

I just bought my second Mercedes through George and Mercedes-Benz Manhattan. The transaction and professionalism of George and his team stood out. It made both my trade in and lease a pleasure.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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George is fantastic to deal with. Personable, responsive and really listened to my needs, pointing me in the direction of the model that would work best. I am still in the early stages of replacing my car, but George will be my first call when I am ready.

George is fantastic to deal with. Personable, responsive and really listened to my needs, pointing me in the direction of the model that would work best. I am still in the early stages of replacing my car, but George will be my first call when I am ready.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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This is my third Mercedes Benz with MB Manhattan. Casper represented the brand, the dealership with excellent professionalism. The rest of the MB Manhattan team was a pleasure as well.

This is my third Mercedes Benz with MB Manhattan. Casper represented the brand, the dealership with excellent professionalism. The rest of the MB Manhattan team was a pleasure as well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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George (Baptiste) was great to work with. Personable, professional, and diligent in helping us get the right car for us. A special mark of character was when I had a minor complaint. George was the opposite of defensive. He acknowledged the issue and was as good as his word going forward. He is the real deal.

George (Baptiste) was great to work with. Personable, professional, and diligent in helping us get the right car for us. A special mark of character was when I had a minor complaint. George was the opposite of defensive. He acknowledged the issue and was as good as his word going forward. He is the real deal.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I recently had the pleasure of leasing another vehicle from Manhattan Mercedes Benz. George Baptiste was my salesman again. Each time I have walked through the doors of this business as a repeat customer, I was greeted by George and made to feel welcomed and comfortable. He was personable, patient throughout the process and knowledgeable when answering my questions. I never felt pressured throughout the process. George knows the Mercedes brand . He knew first hand, the car I wanted that was going to accommodate my driving needs . He shared the highlights of being a member of the Mercedes Benz family and why I would again appreciate the brand’s luxurious style, handling and feel. I highly recommend George as a salesman because for quality assurance purposes, he uniquely represents the company in displaying courtesy, professionalism and respect . I am looking forward to continuing doing business with Manhattan Mercedes Benz and working with George. He was transparent about pricing and details in addition, each time he was attentive to my needs throughout the process which was stress free. Thank you very much George for your superb customer service.

I recently had the pleasure of leasing another vehicle from Manhattan Mercedes Benz. George Baptiste was my salesman again. Each time I have walked through the doors of this business as a repeat customer, I was greeted by George and made to feel welcomed and comfortable. He was personable, patient throughout the process and knowledgeable when answering my questions. I never felt pressured throughout the process. George knows the Mercedes brand . He knew first hand, the car I wanted that was going to accommodate my driving needs . He shared the highlights of being a member of the Mercedes Benz family and why I would again appreciate the brand’s luxurious style, handling and feel. I highly recommend George as a salesman because for quality assurance purposes, he uniquely represents the company in displaying courtesy, professionalism and respect . I am looking forward to continuing doing business with Manhattan Mercedes Benz and working with George. He was transparent about pricing and details in addition, each time he was attentive to my needs throughout the process which was stress free. Thank you very much George for your superb customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I recently purchased my vehicle from Mercedes-Benz of Manhattan and had the absolute pleasure of working with George Baptiste. From start to finish, the experience was flawless. George was attentive, transparent, and genuinely professional throughout the entire process. There were no hidden fees, no back-and-forth games, and no last-minute surprises just straight, honest business. He made me feel comfortable from the moment we started talking, like I had known him for years. That level of trust is rare in this industry. On top of that, he secured me an incredible deal honestly, I don’t believe any other dealership could have matched what he put together for me. I got exactly the car I wanted, plus a few extra touches that really made the experience special. If you’re considering a Mercedes, do yourself a favor and go see George Baptiste at Mercedes-Benz of Manhattan. You won’t regret it.

I recently purchased my vehicle from Mercedes-Benz of Manhattan and had the absolute pleasure of working with George Baptiste. From start to finish, the experience was flawless. George was attentive, transparent, and genuinely professional throughout the entire process. There were no hidden fees, no back-and-forth games, and no last-minute surprises just straight, honest business. He made me feel comfortable from the moment we started talking, like I had known him for years. That level of trust is rare in this industry. On top of that, he secured me an incredible deal honestly, I don’t believe any other dealership could have matched what he put together for me. I got exactly the car I wanted, plus a few extra touches that really made the experience special. If you’re considering a Mercedes, do yourself a favor and go see George Baptiste at Mercedes-Benz of Manhattan. You won’t regret it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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This is my 8th car with Mercedes of Manhattan and Evan Wareham has been my to go salesman for the last few cars. Evan is an outstanding salesman for me because he is very chill and laid back, yet is effective and fast to respond to questions and negotiations. Evan was able to get me into the car of my dreams within 24 hours with a smile and a few laughs. I couldn’t be happier with Evan Wareham, please ask for him when you’re looking for a new Mercedes. You’ll thank me later.

This is my 8th car with Mercedes of Manhattan and Evan Wareham has been my to go salesman for the last few cars. Evan is an outstanding salesman for me because he is very chill and laid back, yet is effective and fast to respond to questions and negotiations. Evan was able to get me into the car of my dreams within 24 hours with a smile and a few laughs. I couldn’t be happier with Evan Wareham, please ask for him when you’re looking for a new Mercedes. You’ll thank me later.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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George was amazing and very professional he is patient and made my purchase process amazing. I wish if there is better than 5 stars to give to him and his amazing team.

George was amazing and very professional he is patient and made my purchase process amazing. I wish if there is better than 5 stars to give to him and his amazing team.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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My salesman, Robert N. is professional, friendly and attentive to his customers’ needs. Over the past decade, I have leased three cars from Robert. He’s my go-to guy and I highly recommend him, and the MB Manhattan dealership.

My salesman, Robert N. is professional, friendly and attentive to his customers’ needs. Over the past decade, I have leased three cars from Robert. He’s my go-to guy and I highly recommend him, and the MB Manhattan dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Incredible attention to detail, seamless transaction with both return and picking up of our new car!

Incredible attention to detail, seamless transaction with both return and picking up of our new car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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