Reviews
The service was great. Friendly and easy to communicate with. Zy was a great help
The service was great. Friendly and easy to communicate with. Zy was a great help
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Pleased to hear you found our service friendly and communication straightforward, and we will share your compliments with our service team. Thank you for letting us know how we did.
Huge dealership with many selections. Sales & management were professional & a pleasure to work with. Adding that at the end, just before you get your car, the finance rep (Zeeshan)was a pleasure to work with. Just days from the purchase, but I believe I got the best deal, the best looking car with the options we wanted. What I did like the best, was that the advertised price they post, is the BEST price. I checked 5 dealers! Thank you Garry
Huge dealership with many selections. Sales & management were professional & a pleasure to work with. Adding that at the end, just before you get your car, the finance rep (Zeeshan)was a pleasure to work with. Just days from the purchase, but I believe I got the best deal, the best looking car with the options we wanted. What I did like the best, was that the advertised price they post, is the BEST price. I checked 5 dealers! Thank you Garry
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s great to hear that our sales and management teams were professional as you selected the ideal used Hyundai Kona from our wide selection and that Zeeshan made financing smooth. We’re pleased that our posted prices stood out after your comparison with other dealers. We appreciate your trust and look forward to assisting you again.
Long process to get my car painted. It took 8 months in total. Service department not responsive. Never returned phone calls or called with updates.
Long process to get my car painted. It took 8 months in total. Service department not responsive. Never returned phone calls or called with updates.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Although there was wait, limited complimentary snacks for customers besides water and coffee, the staff were friendly
Although there was wait, limited complimentary snacks for customers besides water and coffee, the staff were friendly
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with Kevin and our team. Please don't hesitate to let us know if we can be of further assistance.
Everyone was pleasant. The waiting time was good as well. Keep up the good work .
Everyone was pleasant. The waiting time was good as well. Keep up the good work .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear everyone was friendly and your wait time was efficient. We appreciate you trusting us with your Hyundai and look forward to serving you again.
Very pleasant environment considering the amount of time you spend buying a new car. Robert Betts was very accommodating and understanding my needs and wants.
Very pleasant environment considering the amount of time you spend buying a new car. Robert Betts was very accommodating and understanding my needs and wants.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star rating. We’re glad the environment felt comfortable even given how lengthy buying a new car can be. Robert enjoyed accommodating your needs with your new Hyundai Kona.
My work was not covered under warranty which was ridiculous as it's a 2024 that over heated
My work was not covered under warranty which was ridiculous as it's a 2024 that over heated
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
The wait was long but Dina is super wonderful! Dina can run that place herself!
The wait was long but Dina is super wonderful! Dina can run that place herself!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing your Hyundai Kona in for service and for your patience during the wait. It’s rewarding to hear our service team left a positive impression. We look forward to assisting you again.
Dina was my service advisor. She was helpful and prompt. She was able to assist with my inquiries.
Dina was my service advisor. She was helpful and prompt. She was able to assist with my inquiries.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting Dina’s prompt and helpful service. We’re glad she could address your inquiries during your Hyundai Kona service. If you need anything further, feel free to reach out.
Congenial. Things went well and everything was explained. Dina was fantastic. She made the experience truly enjoyable
Congenial. Things went well and everything was explained. Dina was fantastic. She made the experience truly enjoyable
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing South Shore Hyundai!