Hamilton Mazda

Just purchased 2026 cx50 premium plus turbo. Working with Neal was great. No pressure. Test drove all 3 power trains. He patiently went over everything in the vehicle. Processing the transaction was also quick and easy.

Straight forward and easy I worked with Benito. The communication and process was easy and straight forward. I have no complaints.

The service department always does a good job. They are efficient and friendly. Might be a little more expensive than going elsewhere, but the quality of service makes it worthwhile

He's very knowledgeable and understanding. Whenever there's an issue with my car, it always gets resolved. They are very knowledgeable and understanding.

Very professional and quick service Everything went smoothly and everyone was very accommodating Quality service

They had my car 1 day shy of a month , my car only had 4,000 miles in it they couldn't figure out what was wrong with it , it still had noise in the front suspension, I live 45 minutes from the dealership, it's no small trip to go back, I picked up the car and went right to a Toyota dealer and traded it in , I lost money on it but at least I don't have to deal with Mazda anymore

I recently leased a 2026 Mazda CX-50 from Hamilton Mazda, and I can honestly say working with Mike Rees was one of the best car-buying experiences I’ve ever had. In the past, most salespeople felt like they were just trying to make a sale. Mike was different. He took the time to truly educate me — walking me through the CX-5, CX-30, and CX-50 so I could make the right decision. There was no pressure, no rushing, just clear, helpful guidance. Even though he had another appointment waiting, he never made me feel hurried. He patiently explained all the features of the vehicle — and there were a lot — making sure I was comfortable and confident before I left. Mike didn’t just sell me a car; he made the entire experience genuinely enjoyable. That’s rare. If you’re looking to buy or lease a vehicle, I highly recommend asking for Mike Rees at Hamilton Mazda.

I had such a positive and fantastic experience with Mike purchasing my CX50 hybrid. He was extremely efficient, friendly and gave his honest opinion about every question I had. For some personal reason, I had to split our time, starting the process in the morning and coming back late in the afternoon which made him have to stay later than normal. He was extremely patient and I felt bad that he had to stay longer but he was extremely understanding and took his time making sure everything was handled correctly and professionally. I can’t recommend Mike enough.

Neal Simon made purchasing a brand new Premium Plus 2025 Mazda CX-5 through the Costco Auto Program a breeze. I called Costco on a Wednesday and then Hamilton Mazda when I received the email within minutes with their contact information, and Neal answered the phone. We were able to discuss the details over the phone, and even though he did not have the car in the exact exterior (Soul Red) and interior colors (Parchment) that I wanted, he found one. We negotiated for my trade-in, and that was easy since I had already received an online quote, which he honored. I made a deposit so he could get the car transported to the dealership. Neal had it driven 80 miles the next morning for me to pick up after lunch. We took it for a test drive without him, went to my bank to get a check, signed all the papers, and he even showed me a few features and clarified my questions. Karlie, who worked with me on the paperwork, mostly signatures, was super friendly and clearly explained each page. When we need our next vehicle, I would go through the same process again because it was so easy. Thank you, Neal, and Hamilton Mazda. I am really enjoying my new car!

Not consistently very helpful with questions. Satisfactory customer service. Missed opportunity for additional sales Thanks