Reviews
Working with Jean is always a great experience. She makes things easy, she's friendly, professional, and makes me feel like a valued client no matter what level of service I need.
Working with Jean is always a great experience. She makes things easy, she's friendly, professional, and makes me feel like a valued client no matter what level of service I need.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service was excellent, the people is friendly overall good service, will never buy a KIA again
The service was excellent, the people is friendly overall good service, will never buy a KIA again
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty to Haldeman Lexus of Princeton, Tyla! We look forward to the next opportunity we get to be of service to you.
I like them, easy to deal with them because they explained everything. I’m satisfied whatever they offered me.
I like them, easy to deal with them because they explained everything. I’m satisfied whatever they offered me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Linda, we're so glad to hear you had a great experience with our team! Thank you for choosing Haldeman Lexus of Princeton! We look forward to serving you in the future!
Jean at Haldeman is a pleasure to work with! She makes everything easy. Everyone is professional and courteous.
Jean at Haldeman is a pleasure to work with! She makes everything easy. Everyone is professional and courteous.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear that Jean and the team made your experience smooth and enjoyable! Thank you for choosing Haldeman Lexus of Princeton and for sharing your feedback.
Jean is always very helpful and keeps me informed. She always explains the recommendations provided.
Jean is always very helpful and keeps me informed. She always explains the recommendations provided.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to highlight Jean's level of customer care and communication. We all appreciate your business at Haldeman Lexus of Princeton!
Overall service was excellent. Jean was very helpful and kept me informed. She is great.
Overall service was excellent. Jean was very helpful and kept me informed. She is great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review Jean and Haldeman Lexus of Princeton! It really means a lot to hear that you're happy.
Very comfortable lounge area and stress free environment. Staff is great Jean is amazing. She understands customer immediate requirements and prioritize them.
Very comfortable lounge area and stress free environment. Staff is great Jean is amazing. She understands customer immediate requirements and prioritize them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to hear that Jean and the team made your experience stress-free and comfortable. Thank you for choosing Haldeman Lexus of Princeton. We will share your feedback with her!
I have been bringing my Lexie here for service (and sales ) for almost 20 years. Jean is my service person and is wonderful in every way !
I have been bringing my Lexie here for service (and sales ) for almost 20 years. Jean is my service person and is wonderful in every way !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty to Jean and our team, and for choosing Haldeman Lexus of Princeton over the years. We look forward to providing you with quality care for years to come, Donna!
The sraff is great. Jean who i deal with akways exceeds my expectatoons. Great product and get me in and out in a timely fashion.
The sraff is great. Jean who i deal with akways exceeds my expectatoons. Great product and get me in and out in a timely fashion.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi John, we're so glad Jean and our team exceeded your expectations! Thank you for choosing Haldeman Lexus of Princeton and come back again if there's anything else we can do for you. Take care!
The service takes too long and there is no estimate on how long it will take. The service is not bad but there should be a time estimate given on how long one can expect it to take. Also when I ask about past service done on my car, the advisor said that is a new system and old records have purged. Later, I said that is odd because typically data is not purged with a new system rollout. Then the advisor said that she does have access to the old system and she is looking it up.
The service takes too long and there is no estimate on how long it will take. The service is not bad but there should be a time estimate given on how long one can expect it to take. Also when I ask about past service done on my car, the advisor said that is a new system and old records have purged. Later, I said that is odd because typically data is not purged with a new system rollout. Then the advisor said that she does have access to the old system and she is looking it up.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Niti, thank you for sharing your feedback. We apologize for any inconvenience caused by the lack of a time estimate and the initial miscommunication regarding past service records. We appreciate your input and will work to improve our processes. If you have any further concerns or questions, please don't hesitate to contact us. Thank you, Charles Bradshaw - Service Manager - (609) 375-1000