Reviews
Thank you so much!
Thank you so much! I'm very pleased with your maintenance department. Your dealership always take good care of me, thank you.
Thank you so much!
Thank you so much! I'm very pleased with your maintenance department. Your dealership always take good care of me, thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
LaSandra, your feedback made our day! We're so pleased to hear that you're satisfied with your service department. We’re proud to have you as a customer. All of us at Haldeman Lexus of Princeton truly appreciate your support.
Jean in the service department is fantastic.
Jean in the service department is fantastic. Her professionalism and overall pleasant attitude is a 15 out of 10. She is one of the key reasons why I continue to deal with Haldeman Lexus.
Jean in the service department is fantastic.
Jean in the service department is fantastic. Her professionalism and overall pleasant attitude is a 15 out of 10. She is one of the key reasons why I continue to deal with Haldeman Lexus.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We couldn't agree more! Jean is a crucial part of our team. Thank you for sharing your experience! - Haldeman Lexus of Princeton
Sean was the worst service advisor I’ve dealt with.
Sean was the worst service advisor I’ve dealt with. I specifically requested that my car not be washed and even left a sign inside the vehicle stating this. When I picked up my car, Sean told me it wasn’t washed and claimed the car was only wet because they “washed underneath it.” That was completely false. My dash cam clearly shows the vehicle being taken through the car wash, which resulted in damage to my paint. On top of that, my car wasn’t even brought up front. I had to walk all the way to the back of the lot to find it myself. Mistakes happen, but being dishonest with a customer is unacceptable. Extremely disappointing service.
Sean was the worst service advisor I’ve dealt with.
Sean was the worst service advisor I’ve dealt with. I specifically requested that my car not be washed and even left a sign inside the vehicle stating this. When I picked up my car, Sean told me it wasn’t washed and claimed the car was only wet because they “washed underneath it.” That was completely false. My dash cam clearly shows the vehicle being taken through the car wash, which resulted in damage to my paint. On top of that, my car wasn’t even brought up front. I had to walk all the way to the back of the lot to find it myself. Mistakes happen, but being dishonest with a customer is unacceptable. Extremely disappointing service.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your feedback and we are sorry for the issues you encountered. It's concerning to hear about the miscommunication regarding your car wash request and the inconvenience of retrieving your vehicle. Please reach out to me at your earliest convenience so we can discuss how best to rectify this situation. Thank you, Charles Bradshaw - Service Manager - (609) 375-1000
Tara was professional, it was early in the morning and
Tara was professional, it was early in the morning and she was in a great mood, made the process easy - thank you.
Tara was professional, it was early in the morning and
Tara was professional, it was early in the morning and she was in a great mood, made the process easy - thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Haldeman Lexus of Princeton and for sharing your experience with Tara! We look forward to serving you again in the future!
I live three minutes from Lexus of willow grove and drive
I live three minutes from Lexus of willow grove and drive out to Haldeman Lexus for the excellent service Jean and her team provide.
I live three minutes from Lexus of willow grove and drive
I live three minutes from Lexus of willow grove and drive out to Haldeman Lexus for the excellent service Jean and her team provide.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear about your five-star experience with Jean and our team! Thank you for trusting Haldeman Lexus of Princeton with your business and your feedback. See you next time!
Service advisor Tara Holowell was very helpful and very
Service advisor Tara Holowell was very helpful and very knowledgeable in helping to resolve my issue. Chuck the service manager took the lead in resolving my issue. Great team work to the service department. Haldeman Lexus is the best. Thank you guys!
Service advisor Tara Holowell was very helpful and very
Service advisor Tara Holowell was very helpful and very knowledgeable in helping to resolve my issue. Chuck the service manager took the lead in resolving my issue. Great team work to the service department. Haldeman Lexus is the best. Thank you guys!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear Tara and Chuck provided such excellent support! Thank you for choosing Haldeman Lexus of Princeton and for sharing your feedback.
Good logistics support for long distance service.
Good logistics support for long distance service. Prompt scheduling and quick s@me- day service. Service was thorough and expensive.
Good logistics support for long distance service.
Good logistics support for long distance service. Prompt scheduling and quick s@me- day service. Service was thorough and expensive.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
John, we're glad to hear our logistics and service team impressed you at Haldeman Lexus of Princeton. We value your feedback and look forward to serving you again.
Clean, efficient, decent service prices.
Clean, efficient, decent service prices. I will be back. Tara was a great help with setting up my service.
Clean, efficient, decent service prices.
Clean, efficient, decent service prices. I will be back. Tara was a great help with setting up my service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about Tara and our team! We look forward to working with you again at Haldeman Lexus of Princeton. Safe travels!
Haldeman Lexus of Princeton I have been dealing with for
Haldeman Lexus of Princeton I have been dealing with for many years and have been very satisfied. They are very cordial and they know what they are doing. I would recommend this dealer to friends.
Haldeman Lexus of Princeton I have been dealing with for
Haldeman Lexus of Princeton I have been dealing with for many years and have been very satisfied. They are very cordial and they know what they are doing. I would recommend this dealer to friends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re grateful for your business and your fantastic feedback! Thank you for choosing Haldeman Lexus of Princeton and for recommending our team to others. See you next time!
Kelvin Pitt and the entire team at Lexus Haldeman were
Kelvin Pitt and the entire team at Lexus Haldeman were very professional. They supported me to make the right decision by laying out all the options. Kelvin is a very customer oriented sales manager, who truly made this experience a great one.
Kelvin Pitt and the entire team at Lexus Haldeman were
Kelvin Pitt and the entire team at Lexus Haldeman were very professional. They supported me to make the right decision by laying out all the options. Kelvin is a very customer oriented sales manager, who truly made this experience a great one.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Joseph, it's great to hear that Kelvin and the team were so helpful during your decision-making process. We're glad you had a positive experience. Thank you for choosing Haldeman Lexus of Princeton!