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Johnson Dodge Chrysler Jeep RAM

(463 reviews)
Visit Johnson Dodge Chrysler Jeep RAM
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–7:00pm
Tuesday 8:30am–8:00pm 7:30am–7:00pm
Wednesday 8:30am–8:00pm 7:30am–7:00pm
Thursday 8:30am–8:00pm 7:30am–7:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–2:00pm
Sunday Closed Closed
New (908) 867-0503 (908) 867-0503
Used (908) 867-0499 (908) 867-0499
Service (908) 867-0368 (908) 867-0368

Inventory

See all 233 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2015.
Johnson Dodge Chrysler Jeep is proud to be a part of the John Johnson Automotive Group serving the greater Budd Lake New Jersey area. We are the leading source for new and used car sales maintenance and repair financing and many other auto services. It's our mission to help you find what you need and keep you safe on the road.
Your Full Disclosure Dealer

Service center

Phone number (908) 867-0368

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–2:00pm
Sunday
Closed

Reviews

(463 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Johnson Dodge Chrysler Jeep RAM from DealerRater.

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Always appreciate working with the team at Johnson dodge.

Always appreciate working with the team at Johnson dodge. Brianna was efficient, communicated updates and gave overall great service

Always appreciate working with the team at Johnson dodge.

Always appreciate working with the team at Johnson dodge. Brianna was efficient, communicated updates and gave overall great service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Brianna was absolutely wonderful as a service advisor -

Brianna was absolutely wonderful as a service advisor - all done with a smile and joyful attitude. They went way beyond my expectations to help me out.

Brianna was absolutely wonderful as a service advisor -

Brianna was absolutely wonderful as a service advisor - all done with a smile and joyful attitude. They went way beyond my expectations to help me out.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

JB, we're glad to hear Brianna exceeded your expectations! Thank you from all of us at Johnson Dodge Chrysler Jeep.

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Quick turnaround every time I go in.

Quick turnaround every time I go in. Express service for things like oil changes. Nice waiting room with snacks and drinks. Brianna and Courtney are amazing always! Thank you!

Quick turnaround every time I go in.

Quick turnaround every time I go in. Express service for things like oil changes. Nice waiting room with snacks and drinks. Brianna and Courtney are amazing always! Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sarah, thank you for your feedback about our service team! We're honored to receive your kind words about Brianna and Courtney. Thank you for choosing Johnson Dodge Chrysler Jeep!

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Went there for oil change and tires rotated service Katy

Went there for oil change and tires rotated service Katy the person who helped me was very helpful and the service was excellent and fast would not hesitate about going back

Went there for oil change and tires rotated service Katy

Went there for oil change and tires rotated service Katy the person who helped me was very helpful and the service was excellent and fast would not hesitate about going back

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear Katy provided excellent and speedy service at Johnson Dodge Chrysler Jeep! We look forward to serving you again.

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I purchased a certified preowned 2022 Jeep Grand Cherokee

I purchased a certified preowned 2022 Jeep Grand Cherokee L in September. I noticed that it was water in the tail light. I brought it back to the dealership they replaced the taillight. So I didn't think anything of it. I took the car on vacation got caught in a rain storm. When I got back from vacation, I had a very bad smell in a car. I took it back to the dealership, thought that it was a dead animal or something. Come to find out the vehicle was flooded ,leaking in the front of the car and over the sunroof of the car. Spoke to the GM he said that he was gonna replace the car, now only thing they trying to do is replace the carpet in the car. Gm spoke to the owner of the company, Issue still not resolved. What that say about him. I would not recommend this dealership to anyone. Beware Beware Beware!

I purchased a certified preowned 2022 Jeep Grand Cherokee

I purchased a certified preowned 2022 Jeep Grand Cherokee L in September. I noticed that it was water in the tail light. I brought it back to the dealership they replaced the taillight. So I didn't think anything of it. I took the car on vacation got caught in a rain storm. When I got back from vacation, I had a very bad smell in a car. I took it back to the dealership, thought that it was a dead animal or something. Come to find out the vehicle was flooded ,leaking in the front of the car and over the sunroof of the car. Spoke to the GM he said that he was gonna replace the car, now only thing they trying to do is replace the carpet in the car. Gm spoke to the owner of the company, Issue still not resolved. What that say about him. I would not recommend this dealership to anyone. Beware Beware Beware!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Akei, I'm sorry to hear about the issues you've had with your vehicle. We would appreciate the opportunity to review everything thoroughly and work toward a fair solution. If you would like to discuss your concerns further, please email your contact information to johnsonautogroupmarketing@gmail.com. Thank you.

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I was in for an oil change today.

I was in for an oil change today. I had the pleasure of dealing with Rebecca. She is very professional and efficient. She has excellent customer service skills. My car was done before she originally promised and that was great.

I was in for an oil change today.

I was in for an oil change today. I had the pleasure of dealing with Rebecca. She is very professional and efficient. She has excellent customer service skills. My car was done before she originally promised and that was great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jim, we're glad to hear Rebecca provided such efficient and professional service at Johnson Dodge Chrysler Jeep. We hope to welcome you back again down the road. Safe travels!

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The best experience I had in while.

The best experience I had in while. Very clean dealership. Staff friendly and knowledgeable with Any questions you have for them.

The best experience I had in while.

The best experience I had in while. Very clean dealership. Staff friendly and knowledgeable with Any questions you have for them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear about your positive experience! Thank you for choosing Johnson Dodge Chrysler Jeep and for highlighting our friendly, knowledgeable team. Safe travels ahead!

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The best dealership I ever dealt with.

The best dealership I ever dealt with. Clean helpful and greatest deals around! The staff are very knowledgeable with any questions you have for them. Fast not 10 hours playing games. A truly great experience A+++++++++

The best dealership I ever dealt with.

The best dealership I ever dealt with. Clean helpful and greatest deals around! The staff are very knowledgeable with any questions you have for them. Fast not 10 hours playing games. A truly great experience A+++++++++

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the incredible feedback! We're happy that you enjoyed an efficient and knowledgeable experience with our team at Johnson Dodge Chrysler Jeep. Drive safely, and we hope to see you again down the road!

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Rebecca , Brianna and Courtney are fabulous.

Rebecca , Brianna and Courtney are fabulous. They always take great care of me and my car

Rebecca , Brianna and Courtney are fabulous.

Rebecca , Brianna and Courtney are fabulous. They always take great care of me and my car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi JJ! Thank you for leaving us this five-star review and for your kind words about Rebecca , Brianna, and Courtney from our service team at Johnson Dodge Chrysler Jeep! We'll see you next time!

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Service personnel were very helpful and at check in

Service personnel were very helpful and at check in understood what I needed to be done. Vehicle was done in a timely manner.

Service personnel were very helpful and at check in

Service personnel were very helpful and at check in understood what I needed to be done. Vehicle was done in a timely manner.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Zew! We're pleased to hear our team took great care of you and your vehicle. We hope to welcome you back to Johnson Dodge Chrysler Jeep in the future. Safe travels!

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