Reviews
My salesman Ben was extremely knowledgeable and answered every question that I had. From the time that we walked in until the time we drove off with our new vehicle, we were completely satisfied.
My salesman Ben was extremely knowledgeable and answered every question that I had. From the time that we walked in until the time we drove off with our new vehicle, we were completely satisfied.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I wanted to thank Roger, Khalil and the General Manager of Honda of Hackettstown for the most horrible car buying experience and telling us that "we were buying the wrong car". They forced us to go to Joyce Honda where we were treated fairly and where we ended up buying the same exact car (2026 Honda HR-V LX AWD, Nordic Forest Pearl color) for the price we wanted. Thank you very much to Michael Harris of Joyce Honda in Denville for the best customer service that my mother deserved whom has been a loyal Honda customer for all these years. Anyone who would like to get the best customer experience and be treated with respect, go see Michael Harris at Joyce Honda in Denville.
I wanted to thank Roger, Khalil and the General Manager of Honda of Hackettstown for the most horrible car buying experience and telling us that "we were buying the wrong car". They forced us to go to Joyce Honda where we were treated fairly and where we ended up buying the same exact car (2026 Honda HR-V LX AWD, Nordic Forest Pearl color) for the price we wanted. Thank you very much to Michael Harris of Joyce Honda in Denville for the best customer service that my mother deserved whom has been a loyal Honda customer for all these years. Anyone who would like to get the best customer experience and be treated with respect, go see Michael Harris at Joyce Honda in Denville.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The process was dragged on for longer than needed. The car I came to see was supposed to be detailed before I came to look at it, it was covered in dirt and debris inside and out. Car was missing a valve cap and they did not provide enough screws for the license plate. The only thing they were open to negotiate was the loan rate so I would finance with them, even then they price came to same amount financing with a bank.
The process was dragged on for longer than needed. The car I came to see was supposed to be detailed before I came to look at it, it was covered in dirt and debris inside and out. Car was missing a valve cap and they did not provide enough screws for the license plate. The only thing they were open to negotiate was the loan rate so I would finance with them, even then they price came to same amount financing with a bank.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Great dealership with great people. Can’t forget to mention Solomon. Great advisor and will always be my go to when I need a service
Great dealership with great people. Can’t forget to mention Solomon. Great advisor and will always be my go to when I need a service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda
Ernest is great!! Very knowledgeable & customer focused. If it wasn’t for him, I would be doing my service elsewhere.
Ernest is great!! Very knowledgeable & customer focused. If it wasn’t for him, I would be doing my service elsewhere.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda
Very helpful, told me everything that’s will be done and that needed to be done in great detail !!
Very helpful, told me everything that’s will be done and that needed to be done in great detail !!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda
It was a nice experience , little wait for finance people otherwise all over a good experience
It was a nice experience , little wait for finance people otherwise all over a good experience
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
First time at this service department and Ben took very good care of me which is always appreciated.
First time at this service department and Ben took very good care of me which is always appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda
Information about the vehicle on the website was more then expected, Mio Martinez was awesome very upfront ,explained everything made it quick and painless
Information about the vehicle on the website was more then expected, Mio Martinez was awesome very upfront ,explained everything made it quick and painless
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Definitely has that family feeling. They are not pushy and very helpful. I have had great service every time.
Definitely has that family feeling. They are not pushy and very helpful. I have had great service every time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda