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Meet Robert Juliano

Robert Juliano headshot
Director of Sales & Marketing
(10 reviews)

Reviews

Purchased two vehicles in the past two years from Walter

Purchased two vehicles in the past two years from Walter schwarz. Very helpful and knowledgeable and made the whole process a breeze. It was a pleasure dealing with him and the entire sales team. Will be back for my next vehicle purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that your experiences with Walter and our sales team at Schumacher Chevrolet of Denville were smooth and enjoyable. We appreciate your loyalty and look forward to assisting you again on your next vehicle purchase! - The Schumacher Chevrolet of Denville Team

Wonderful dealership

Schumacher Chevrolet in Denville is the absolute best! It's been our go to dealership for years now and we wouldn't think of going anywhere else. Our salesman Walter Schwartz is wonderful! He has helped us with leasing our vehicles for over the last 7 years. He goes above and beyond to make sure we are comfortable and getting exactly what we are looking for. His warmth, patience and down to earth personality really makes you feel comfortable. Excellent service and excellent dealership overall!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very, very customer focused ... truly impressed

I have owned many Chevys over the years and bought my most recent one (a 2015 Tahoe) from Gearhart/Schumacher in Denville. I had a significant satisfaction issue related to the ride of the vehicle. Without going into the details, the entire staff mobilized to help me and went above and beyond to make sure I was 100% satisfied. Bob Juliano, Director of Sales and Marketing, personally handled my case and at every turn put my interests and concerns first. Ken Tilton, Owner/COO of the dealership even let me drive his personal vehicle (also a 2015 Tahoe) to compare the ride. The issue was not trivial and not an easy one to resolve, but they were simply outstanding and in the end got a customer for life. It's easy to deliver excellent customer service when your customers are satisfied. It's a whole other thing to handle dissatisfaction in a professional, productive way that makes your customer feel valued and important. Gearhart/Schumacher Chevrolet nailed it in my case. If you want to deal with honest, genuine guys who will treat you with respect and work their tails off to make you happy, go see Bob, Ken, and the team at Gearhart/Schumacher. If you get half the service I did, it will blow you away!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Doug Belfondo was a pleasure to work with. He was...

Doug Belfondo was a pleasure to work with. He was friendly, helpful and made me feel like "one of the guys". He did not force anything on me. If I showed no interest in a particular option, he did not brow beat me into submission. It's been 10 years since I purchased a new vehicle and I was pleased with the expediency of the entire team. It was quick and painless and an overall nice experience. I love the Volt, I charge at home and at work, so no more hemorrhaging of money being waisted on gas. Kind regards, -LC

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Overall my experience at Gearhart was very good. My...

Overall my experience at Gearhart was very good. My salesperson Lou Bravo was very good and never pressured me in making my purchase of a Chevy Cruze. Everyone I met was pleasant, nice and very cordial. It was a pleasure not a hassle buying a car from Gearheart Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience from the switchboard girl to the final...

Great experience from the switchboard girl to the final purchase. After a bad experience with another dealer this was a much welcome change. Dennis Burns even came in while on vacation to deliver another car and sell me the one I bought. Love the lifetime free car wash and each and every person I spoke to was very helpful and genuinely nice. Will sing your phrases to all. You had to search for the car I wanted and you kept me appraised all the while. Gary Tursi called and let me know the satus as the search went on. Marc Weber with knee wrapped up in ice after knee surgury was awesome in explaining the whole process and a game player with coming to work shortly after surgury. Bob Juliano showed me around and introduced me to all the various people I may need in the future which was very helpful. Even met your owner, Judy who stopped to chat while I was buying the car. Now where do you ever find that at another dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was very helpful. I was treated with utmost...

Everyone was very helpful. I was treated with utmost attention and all communication was excellent. I would highly recommend Gearhart to anyone without reservation. Thanks to the sales person, Doug Belfondo, I am enjoying my brand new Sonic Sedan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My overall experience with Gearheart was amazing! I...

My overall experience with Gearheart was amazing! I would recommend this dealership to anyone looking to purchase a Chevy. This car has been my dream since I was 17 years old Gearheart helped fulfill that dream plus make it a wonderful painless easy transaction. I truly felt that everyone there was excited about my purchase as much as I was. It was as if I had known Dennis and Tracy for long time. They could have been any nicer or more helpful. I look forward to a long working partnership with the entire Gearheart team. I love my Chevy Camaro!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was sent to Walter by a client (liz Pavlik) who has...

I was sent to Walter by a client (liz Pavlik) who has bought multiple cars from him over many years. Since he was with another customer Bob started us out. Both men were very helpful and answered all questions. We purchased the car we test drove, and brought it home the same day. Marc dealt with the financing paperwork and again was very helpful and informative. This was the most comfortable car buying experience I have had in many years and I would return if needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Have had pickups both from Nissan & Toyota in the...

Have had pickups both from Nissan & Toyota in the past. Nissan dealers will try to nogiate with you. Toyota dealers play hard ball with pricing. Test drove both the Nissan Frontier and the Toyota Tacoma & I test drove several times the Chevrolet Colorado and bought it with no regrets. The folks at Gearhart Chevrolet were great & did not try to close me on the spot as the Toyota folks did. I got a great price along with a great ride from the Gearhart Chevrolet folks and do not have any regrets

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.