Freehold Subaru Dodge

Was trying to by a jeep grand wagoner didn’t want to work with me this would have been my third purchase I giving them a great review in the past but not this time when your a repeat coustomer should warrant some vip treatment I’m a business owner sometimes times you got to give a good deal to keep bringing a repeat coustomer back and earn a good reputation come on guys

The Freehold Subaru staff interacted with us with the outmost curtesy. Our buying experience started with Christian, the online salesperson. His diligent work gave us the incentive to visit the dealership. We drove all the way from northwestern NJ. Randy, the salesman, who worked with us during the test drive and closing, is a great credit to Freehold Subaru. He is the kind of salesman we like the most. Listened to our questions and concerns, provided all the information we requested, followed up, but never got pushy. He is genuinely good person. Carlos, the sales manager, is a great leader and friendly. His department is well run. He is very professional, stands by his word. David, the finance manager, handled the paperwork with great, humor, patience, and knowledge. We had also a very good discussion with Greg, the service manager, about spare wheel options. In summary, we experienced a flawless, trustworthy dealing, and closed the purchase the same day as the test drive. We highly recommend Freehold Subaru. We left the dealership as a happy 2026 Subaru Outback owner.

Horrible customer service.Horrible service department, very unprofessional.There would be zero stars if it would let you

Aaron, our salesman and Kim the online consultant were great. Jeff was a bit indifferent and unwilling to barter too much. Otherwise, I was happy with the overall experience.

excellent experience with Eugene - very talented, no pressure .. thanks to Eugene for his patience and helping navigate my car

1st oil change and tire rotation. As usual, this is the best dealership. Job was done quickly with complimentary car wash. Staff was professional, friendly and facility clean and comfortable.

I had a really positive experience with freehold. After leaving Lakewood pinebelt Subaru I was so angry and upset. At Lakewood I was rushed, lied to my face, misled and tricked. At freehold though I had a completely opposite experience. No bait and switch or xx to deal with like at Lakewood. I did not feel rushed or pressured or strong armed. Not overpriced or fluffed with xxxxxxxx add ons and really good people. 10/10 I will return for my next vehicle. Thanks to Eugene and Tyler for their patience and helping me navigate my car buying experience and helping me chose a car I am thrilled to drive and comfortable payments. I hope to have a similar experience when I return for my next car and when I am buying a car for my son. Edit* they gave me a fair offer on my trade in and I commend them for that. Lakewood pinebelt offered me 500. I had a 3k offer from car max and matching offer from freehold without them knowing of my previous appraisals. Again I am very pleased with freehold Subaru.

This Outback is my 3rd Subaru purchased from this dealership and all 3 salesperson were exemplary. Carlos Ramos was amazing and could not do more to expedite the sale. John DePalma was extremely helpful explaining the new digital features and spent as much time as I needed to get the car set up for me. My service writer, Timothy Rother was very professional and patient explaining out service visit today. Everyone in the dealership was friendly and helpful. Couldn’t be happier with the dealership! Highly recommend!!

Had a great experience here. The Specialist I dealt with, Randy, was great. Very informative and HONEST. This is not something you get at dealerships. I highly recommend going here for your purchase.

Since I have previously written a review complaining about the Freehold Subaru service department, I feel obligated to write about my most recent visit, which was perfectly fine. All work requested was done quickly and efficiently, In addition, some work that I had inquired about was found after inspection to be unnecessary, and therefore not performed (and not charged for). I found this to be be refreshingly honest! My radio interface was updated, which I appreciated. And my pet peeve, accurate tire pressure, was done perfectly.