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BMW of Tenafly

(1,257 reviews)
2026 consumer dealer award
View 5 awards
2026 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,257 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Tenafly from DealerRater.

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BMW of tenafly was a pleasure to do business with.

BMW of tenafly was a pleasure to do business with. I was very well taken care of by Marlend and Christopher. They made sure everything was ready to go and it was a seamless experience. Would highly recommend.

BMW of tenafly was a pleasure to do business with.

BMW of tenafly was a pleasure to do business with. I was very well taken care of by Marlend and Christopher. They made sure everything was ready to go and it was a seamless experience. Would highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your recommendation and kind words about our team at BMW of Tenafly. It means a lot. Thank you for choosing us.

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This is my 2nd time leasing a vehicle from this

This is my 2nd time leasing a vehicle from this dealership. I've got the best number and my salesman Marlend Kaceli, gave me the best numbers. the transaction and process was smooth and effortless..

This is my 2nd time leasing a vehicle from this

This is my 2nd time leasing a vehicle from this dealership. I've got the best number and my salesman Marlend Kaceli, gave me the best numbers. the transaction and process was smooth and effortless..

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing BMW of Tenafly again. We're glad the leasing process was smooth and easy. Our team appreciates your feedback.

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I had a very posting experience.

I had a very posting experience. They were transparent and worked with me on price.

I had a very posting experience.

I had a very posting experience. They were transparent and worked with me on price.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team's transparency and pricing efforts. BMW of Tenafly appreciates your feedback. Wishing you all the best.

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The dealership was very responsive and helpful to be able

The dealership was very responsive and helpful to be able to order the new car. Marlend and Derrick in finance were both great in the process.

The dealership was very responsive and helpful to be able

The dealership was very responsive and helpful to be able to order the new car. Marlend and Derrick in finance were both great in the process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team's efforts. We're glad the ordering and finance process went smoothly for you at BMW of Tenafly. We appreciate your feedback.

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Courteous, knowledgeable staff.

Courteous, knowledgeable staff. Very honest in dealing with customer. No hidden charges. Ricki Shamen handled the sale fluently.

Courteous, knowledgeable staff.

Courteous, knowledgeable staff. Very honest in dealing with customer. No hidden charges. Ricki Shamen handled the sale fluently.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your kind words about our knowledgeable and honest team at BMW of Tenafly. Thank you for sharing your experience with us.

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We have worked through two vehicles here now.

We have worked through two vehicles here now. Process was great. Caroline and Derrick were total champions throughout the journey!

We have worked through two vehicles here now.

We have worked through two vehicles here now. Process was great. Caroline and Derrick were total champions throughout the journey!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our team at BMW of Tenafly appreciates your kind words about the vehicle process. We're glad we could assist you throughout your journey. Thank you for choosing us.

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Nice selection, but hard to find cars on their lot in the

Nice selection, but hard to find cars on their lot in the evening. I will go back.

Nice selection, but hard to find cars on their lot in the

Nice selection, but hard to find cars on their lot in the evening. I will go back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We'll look into ways to improve the lot accessibility in the evening. We appreciate you considering BMW of Tenafly again.

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The staff at this dealership are very friendly they also

The staff at this dealership are very friendly they also have a great selection of vehicles to choose from i would highly recommend this dealership to anyone who is in the market to either lease or buy a bmw

The staff at this dealership are very friendly they also

The staff at this dealership are very friendly they also have a great selection of vehicles to choose from i would highly recommend this dealership to anyone who is in the market to either lease or buy a bmw

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending BMW of Tenafly. We're glad you found our team friendly and our vehicle selection strong. We appreciate your support.

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Had a great buying experience at the dealership.

Had a great buying experience at the dealership.Caroline and Derrick made the process a seamless one

Had a great buying experience at the dealership.

Had a great buying experience at the dealership.Caroline and Derrick made the process a seamless one

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your kind words about our team at BMW of Tenafly. Thank you for choosing us for your car buying experience.

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Responsive and prompt.

Responsive and prompt. Streamlined process and made it easy for us. Good experience overall. Thank you!

Responsive and prompt.

Responsive and prompt. Streamlined process and made it easy for us. Good experience overall. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with BMW of Tenafly. We appreciate your feedback on our process and service. We’re glad everything went smoothly for you.

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