Reviews
Service is always very professional and efficient.
Service is always very professional and efficient. The staff is very friendly and can always answer my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All representatives at Wayne Ford were great to deal
All representatives at Wayne Ford were great to deal with. Nobody was pushy or felt “salesy” at all and were very easy to work with throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
John at Wayne Ford, is invested in the customers interest
John at Wayne Ford, is invested in the customers interest and appreciate that about the dealership. After a not very solid review, John reached out the next day and cleared up the miscommunication. Michele my apologies if this was me not fully understanding you. My next service appointment will hopefully keep me coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very clean and friendly staff.
Very clean and friendly staff. Nice and comfortable waiting area with a coffee bar. Staff was informative.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy purchase.
Easy purchase. They had what I wanted at a payment I could afford. Thanks Sean
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great prices!
Great prices! Jonathan in Online sales department is outstanding in customer care! Painless sales experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone is just so friendly and knowledgeable!
Everyone is just so friendly and knowledgeable! I've worked with Mike to purchase a few vehicles and every time is as easy as before. Everyone from the top to the bottom sets the bar so high for the industry that I couldn't possibly feel comfortable elsewhere. Kudos to ownership for picking the perfect people for every position!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After leasing or buying 12 ford/Lincoln cars over the
After leasing or buying 12 ford/Lincoln cars over the years this was the worst experience ever. They will not resolve my issue and will not return emails or messages through their website. When I first contacted them about a lease I was immediately contacted. It's funny how that works. Hopefully ford headquarters will step in. Oh and if you are leasing from here realize that the money they tell you that is due at signing does not include the first months payment which in my experience it always does.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, we are sorry you feel this way. Your concern was immediately addressed via a phone call in which we connected and spoke to you.
The salesman called me after ford contacted your dealership and he basically called me a liar, he should have addressed the problem at the time but told me " this is what you signed for" and never even tried to resolve the issue. I've emailed the sales manager probably ten times and no response which doesn't surprise me.
The response was from the salesman who was part of the problem. It took three days of emails and finally Ford had to step in to finally get a manager to call me. The manager instead of asking me how we could resolve the issue was condescending and constantly talked over me telling me I was wrong and the salesman did everything right. I will not let this go, I'm going to have to contact Ford again because there is a lot more going on at this dealership than just giving me the wrong car, just read the reviews
Hi I just got my new explores 2023 and my guy Edgar
Hi I just got my new explores 2023 and my guy Edgar Garcia is amazing he help me with everything I recommend a Jaime Concepcion is best guy working with the financial center just go to Wayne ford ask for those amazing guys
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a great experience this is my third truck I’ve
What a great experience this is my third truck I’ve bought in with Wayne Ford over the last 15 years highly recommend them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car