Prestige Toyota of Ramsey

Most importantly they solved my issue the same day. But almost as important, they arranged for transportation for me to get back home and be productive while the work was being done back at the dealership. I also appreciate the video updates and the ability to choose which recommmended services I want with a few taps on my phone.

Amazing service. Vasyl is very professional and gets the job done. Very kind and professional staff

Just bought my new car from Prestige Tayota and had a great experience! The process was easy and the staff were super helpful and friendly. Big thanks to Krystina Gronka for making everything go smoothly. I definitely recommend this place if you’re looking for a good car and great service!

The service department is always excellent. Even though I did not purchase my new vehicle at this location in 2022 (not by choice, but because inventory of new vehicles of my preferred model was very scarce at the time) they still offer all the benefits of the warranty and extended service plans I signed up for during my purchase elsewhere - making for great Toyota brand loyalty. I work closer to this dealership than the one I purchased from, so it was a pleasant surprise to enjoy working with this dealership right from my first visit. I especially appreciate the shuttle service they offer to take me home and back when there is going to be a long service procedure. Also, I have a choice to schedule online or by phone, and I like having both options. Finally, the explanatory videos taken by the technicians when they have finished the job are great to have both at the time, and later at home when I want to review and fully understand what they said once more.

this dealership negotiated a deal on a vehicle, took a deposit and sold the car out from under me 2 hours later. I negotiated a deal, and was told they would send me a link to pay the deposit, 15 minutes later I hadn't received a link, they call and then tell me that would need to be to the dealer within two hours to buy the car or they were going to sell it to someone else. I told them I couldn't be there within 2 hours, the saleperson spoke to the manager and then told me the deal was still on, they then sent the deposit link (which I paid immediately) along with the purchase and sale agreement and copy of the title. I then proceeded to finalize my own financing, and add the vehicle to my insurance as the dealer said they couldn't let me leave the lot without proof of insurance. I then received a voicemail that the vehicle was sold to someone else. upon attempting to call the salesperson and then the dealership my call was ignored or I was hung up on several times. upon finally reaching a sales manager they fed me lies. Clearly they wanted me on the hook in case the other buyer didn't show, he also slipped and told me the other person was in financing, so they could have also sold out from under me as they were making more money off their in house financing. regardless I had left a deposit and had a purchase and sale agreement and the fact they sold it 2 hours later is ridiculous and shady to say the least. I then got to waist more time cancelling out the financing, returning checks, and reversing the insurance. Neither my insurance agent or bank rep had ever seen this happen before. I sent an email to the dealerships General Manager to let him know of my experience there and never even received a response. stay away from these people

Great dealership with friendly staff. Go see Rosse she was attentive and professional throughout the process.

Very smooth transaction, Hermes & Dante were very nice to work with. I wouldn't hesitate to recommend this dealership.

The saleman are good . I worked with John Parra . althought at the end I miss the opportunity to close the deal, but they are all very nice to me . Thank you Toyota

Brought my Toyota Crown in today for service. A young woman (sorry I forgot your name) who took me was very professional and courteous. She could have just addressed my initial query, and left it at that. However, she went beyond to offer me other services my vehicle was due for. Great experience overall. I will definitely make this my service center of choice.

Prestige Toyota is great. We have financed/leased multiple cars from them in the past 5+ years. Brent Van Aken was fantastic. I wanted to get a car using my trade-in only, travel to this amazing dealership from where I live over an hour away (because I was confident there’d be able to make a deal with me for something satisfactory on the lot or perhaps haggle over an incoming vehicle), and Brent took me for a test drive (since I had never driven a hybrid before) and made making the deal efficient and hassle free. Recommend Prestige Toyota and Brent without reservations!